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IBM Rational DOORS vs Jira comparison

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Buyer's Guide
IBM Rational DOORS vs. Jira
May 2022
Find out what your peers are saying about IBM Rational DOORS vs. Jira and other solutions. Updated: May 2022.
608,010 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Very customizable and can be as powerful as you want it to be.""It is a mature product that is stable.""Compared to other tools that I have used over the past 20 years, DOORS is the best of the best.""The shell scripting is the solution's most valuable aspect.""We have different generations of all products. It lets us select and see unique attributes for each release or generation. You can use attributes to define a selection area to see which equipments are for the old versions and which ones are for the new versions. This inbuilt view is what I like in IBM Rational DOORS. So, for a database and a set of requirements, it will select and show unique attributes for a release or a generation.""IBM Rational DOORS keeps everything organized.""Makes good work of prioritizing and planning product delivery.""This product can help improve how your organization proceeds through solution development."

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"The most valuable feature is that it has different APIs available, with good services, and it is completely by the books.""The way it interfaces with Bitbucket and other things like that is valuable. Reporting and being able to link various issues or stories together are also valuable. We call them stories, and they're general reports.""It's easy to escalate the issues to the product development team.""The pricing of the product is very good. It's not too expensive""The initial setup isn't too complicated.""I've never had a bug or a bug message that I needed to open a ticket for.""We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users.""The ordinary user has an interface that is very clear."

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"There needs to be quicker access to tech support. When I have a two minute question that takes two minutes to answer, it shouldn't take me 45 minutes and/or a few days of callbacks to get to the right technical support person. It's unnecessary and frustrating for the user.""The performance could be improved. It doesn't run as smoothly as it could.""It would be nice if it could be scaled-down so that it could be installed and implemented without much learning or training.""IBM should integrate some solutions they already own toenhance the utility of the product further. Specifically import and export to Office products is more difficult than it needs to be.""Complexity, performance, openness are the three areas that can be improved. The IBM architecture and specifically Jazz looks more complex. There are a lot of servers. It's quite complicated. The search capabilities lack in IBM Rational DOORS Classic for customers who have a database with a requirement of more than 25,000 records. For example, you can search easily for a module, but it's really difficult to look for keywords through the whole database because all the modules are separated into small components, which makes the search quite complex. This is something that's really annoying because when we want to make an impact analysis, we would like to analyze the product globally. It's quite difficult to manage. The fact that you can interact externally with data makes it complex. The approach is complex and doesn't work as expected. For example, when I tried to experiment with exporting some records, the tool crashed, but I couldn't find out the root cause, that is, whether it happened because of Rational Windows or lack of memory. It was just crashing. Logs weren't very clear. IBM can try to use more recent technology for different aspects and make it easy. They can also provide free integration from DOORS Classic to DOORS. Currently, all the customization in Excel is lost, which makes it very complex. It would be a feature to make new versions compatible with features in the past versions.""There are problems with communicating between DOORS and Microsoft Office.""The user interface for the Change Proposal System could be improved.""One of the things that many people complain about is it's hard to manage attributes. For example, tables or figures. This is something that can be improved."

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"Sometimes it takes time to load the data.""There needs to be easier integration with third-parties — personally, this is the biggest issue for me.""This solution could be improved by including a different model for the overall planning perspective. There's a Jira portfolio that we aren't using. The only challenge we're facing is that we cannot see the overall planning.""I'd like to see better notetaking capabilities so every user can get notes when someone provides comments on a Jira ticket. So if they don't want to provide the comments on the Jira ticket, they can get the personal notes in a Jira tool for every profile.""We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it.""Jira should allow you to create and develop pipelines easily. In India, we have to purchase them separately or integrate other data tools. All these tools should be in Jira.""The reporting part is a little bit difficult for me. It is not so easy. There should be a simpler way to track the efforts of our team. For example, in an Excel sheet, there is a feature for filtering. It would be much better if we can use something like that. Currently, for a complex query, we need to use Jira Query Language. Using Jira Query Language every time is not efficient for me.""It should be connected to ServiceNow."

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Pricing and Cost Advice
  • "IBM is a bit too expensive in terms of pricing. Customers are paying a lot for the license, and the price is quite high for this kind of environment. It is quite high as compared to what we can get today with other solutions."
  • "It is expensive to onboard additional users."
  • "It's expensive."
  • "I don't personally know what the numbers are. I just know that one of the reasons we've limited it to three seats is a function of cost."
  • "Pricing can vary depending on the size of the organization and how contracts are negotiated."
  • More IBM Rational DOORS Pricing and Cost Advice →

  • "I don't feel that price is an issue."
  • "It is not too expensive. It is just comparative to other tools like Microsoft Teams."
  • "I am not sure if the client is using a commercial version. I think it is on a per-user basis, and it is around 15 Canadian dollars for a user, but I'm not sure. It also has a free version."
  • "As a company, we get a subsidized price, and it's lower than what's quoted on their website."
  • "We are using the enterprise license which is nice because it ensures that we always have the latest versions of Jira software."
  • "Its price is fine, but we would like it to be less expensive. We are paying on a yearly basis."
  • "We are a regional research and education institute. We're using the free license provided for educational institutes."
  • "One of my customers told me that they were receiving better pricing for a similar tool from Microsoft."
  • More Jira Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:When you install DOORS locally, you have the flexibility to do what you want with the solution. You can add functionality and do many things that you can't do with other tools or do well enough to… more »
    Top Answer:The web application DOORS Web Access doesn't have the same functionality as the standard client, so it's not a real substitute. For example, web Access only provides writing requirements, but you… more »
    Top Answer:I use DOORS to support my customers, who are heavy users of the tool. I try to figure out what's wrong whenever they have some issues. For example, if they need some help, I use the tool to recreate… more »
    Top Answer:Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below data may be relevant to you for identifying your needs and deciding on the… more »
    Top Answer:Jira is a great centralized tool for just about everything, from local team management to keeping track of products and work logs. It is easy to implement and navigate, and it is stable and scalable… more »
    Top Answer:It is subscription-based, and we probably pay yearly. I would rate it a four out of five in terms of price.
    Average Words per Review
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    Also Known As
    Jira Software
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    IBM Rational DOORS is a requirements management tool whose software makes it easy to analyze, capture, trace, and manage changes to information.

    IBM Rational DOORS Features

    IBM Rational DOORS has many valuable key features. Some of the most useful ones include:

    • Requirements Interchange Format
    • Rational DOORS Web Access
    • Test Tracking Toolkit
    • Open Services for Lifecycle Collaboration (OSLC)
    • Requirements definition and management capabilities
    • Work item system for task management and planning
    • Reporting system

    IBM Rational DOORS Benefits

    There are many benefits to implementing IBM Rational DOORS. Some of the biggest advantages the solution offers include:

    • Simple predefined change proposal system: By using IBM Rational DOORS, you can manage changes to requirements via a simple predefined change proposal system or a more customizable and thorough change control workflow.
    • Linking: With IBM Rational DOORS, you can link requirements to test plans, design items, test cases, and other requirements, making traceability easier.
    • Collaboration-friendly: Business analysts, business users, systems engineers, and marketing suppliers can collaborate directly through requirements discussions.
    • Boosts productivity: IBM Rational DOORS traces requirements and eliminates manual processes and spreadsheets, thereby improving productivity.
    • Cost-efficient: Because IBM Rational DOORS effectively manages the requirements of its users, it helps reduce development costs.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the IBM Rational DOORS solution.

    PeerSpot user Juergen A., System Engineer, Requirements Engineer, Managing Director at CCC Systems Engineering Suisse GmbH, says, “One of the most valuable features of the program is the usability. It is really simple to use and its logic, look and feel are familiar to most customers. Let's say it is more of an old-fashioned interface design. If you look at the software, you will notice that the layout is similar to the old Microsoft Windows Explorer. This is helpful to customers who have long-term experience because the look and feel is something they remember from the structure of Explorer and they find it familiar when they go to use DOORS.” He also adds, “There are several other features in the product that are valuable to users and to us. These features would have to do with the traceability and the possibilities for customization of the RP (Relying Party). This is important because several of our clients run an awful lot of customizations.”

    A Project Manager at a tech services company mentions, "We have different generations of all products. It lets us select and see unique attributes for each release or generation. You can use attributes to define a selection area to see which equipment are for the old versions and which ones are for the new versions. This inbuilt view is what I like in IBM Rational DOORS. So, for a database and a set of requirements, it will select and show unique attributes for a release or a generation."

    A Sr. Systems Engineer at a manufacturing company comments, “I like the user interface with regard to creating links between requirements and tracing links to requirements. I like the DXL Wizard, in particular, to build custom views that I save. I am a fan of the DOORS Change Proposal System, although a lot of people where I'm working have their own homegrown system. I continue to push them to migrate to the DOORS CPS.”

    Julie K., Lead Modeling & Simulation Engineer at a tech services company, explains, “Being able to track changes to requirements and being able to export is the solution's most valuable aspect.”

    JIRA has multiple deployment options to provide the flexibility your organization needs.

    Cloud is a fully hosted service for customers who want to iterate quickly and have us take care of managing the infrastructure.

    For customers who need to run our applications behind their firewall, we have Server and Data Center options. Server delivers greater capacity for a larger user base and gives you more control, allowing you to remain compliant with your enterprise IT, security, IP and privacy policies. For our largest customers, Data Center provides all the capability of our Server option, along with high availability, instant scalability and performance at scale.

    Atlassian also offers premium support and strategic services for enterprise customers. Technical Account Managers are cross-functional technical advisors providing proactive planning and strategic guidance across your organization. Premier Support goes above and beyond our standard offerings to give you account-wide support from a team of senior support engineers.

    Learn more about IBM Rational DOORS
    Learn more about Jira
    Sample Customers
    Infosys, Chevrolet Volt
    Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
    Top Industries
    Aerospace/Defense Firm25%
    Manufacturing Company19%
    Transportation Company9%
    Individual & Family Service6%
    Manufacturing Company22%
    Computer Software Company21%
    Comms Service Provider11%
    Computer Software Company22%
    Financial Services Firm18%
    Insurance Company8%
    Manufacturing Company7%
    Computer Software Company24%
    Comms Service Provider16%
    Manufacturing Company8%
    Financial Services Firm8%
    Company Size
    Small Business23%
    Midsize Enterprise16%
    Large Enterprise60%
    Small Business14%
    Midsize Enterprise11%
    Large Enterprise75%
    Small Business32%
    Midsize Enterprise20%
    Large Enterprise48%
    Small Business17%
    Midsize Enterprise14%
    Large Enterprise68%
    Buyer's Guide
    IBM Rational DOORS vs. Jira
    May 2022
    Find out what your peers are saying about IBM Rational DOORS vs. Jira and other solutions. Updated: May 2022.
    608,010 professionals have used our research since 2012.

    IBM Rational DOORS is ranked 2nd in Application Requirements Management with 13 reviews while Jira is ranked 1st in Application Requirements Management with 162 reviews. IBM Rational DOORS is rated 7.8, while Jira is rated 8.0. The top reviewer of IBM Rational DOORS writes "Has given us a means for improving the way we proceed through solution development". On the other hand, the top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". IBM Rational DOORS is most compared with Polarion Requirements, Jama Connect, IBM Rational DOORS Next Generation, PTC Integrity Requirements Connector and 3SL Cradle, whereas Jira is most compared with Microsoft Azure DevOps, Micro Focus ALM Octane, TFS, Polarion ALM and Rally Software. See our IBM Rational DOORS vs. Jira report.

    See our list of best Application Requirements Management vendors.

    We monitor all Application Requirements Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.