"Very customizable and can be as powerful as you want it to be."
"It is a mature product that is stable."
"Compared to other tools that I have used over the past 20 years, DOORS is the best of the best."
"The shell scripting is the solution's most valuable aspect."
"We have different generations of all products. It lets us select and see unique attributes for each release or generation. You can use attributes to define a selection area to see which equipments are for the old versions and which ones are for the new versions. This inbuilt view is what I like in IBM Rational DOORS. So, for a database and a set of requirements, it will select and show unique attributes for a release or a generation."
"IBM Rational DOORS keeps everything organized."
"Makes good work of prioritizing and planning product delivery."
"This product can help improve how your organization proceeds through solution development."
"The most valuable feature is that it has different APIs available, with good services, and it is completely by the books."
"The way it interfaces with Bitbucket and other things like that is valuable. Reporting and being able to link various issues or stories together are also valuable. We call them stories, and they're general reports."
"It's easy to escalate the issues to the product development team."
"The pricing of the product is very good. It's not too expensive"
"The initial setup isn't too complicated."
"I've never had a bug or a bug message that I needed to open a ticket for."
"We have around 2000 plus users, so scale wise, there are no issues. We can easily scale up with multiple users."
"The ordinary user has an interface that is very clear."
"There needs to be quicker access to tech support. When I have a two minute question that takes two minutes to answer, it shouldn't take me 45 minutes and/or a few days of callbacks to get to the right technical support person. It's unnecessary and frustrating for the user."
"The performance could be improved. It doesn't run as smoothly as it could."
"It would be nice if it could be scaled-down so that it could be installed and implemented without much learning or training."
"IBM should integrate some solutions they already own toenhance the utility of the product further. Specifically import and export to Office products is more difficult than it needs to be."
"Complexity, performance, openness are the three areas that can be improved. The IBM architecture and specifically Jazz looks more complex. There are a lot of servers. It's quite complicated. The search capabilities lack in IBM Rational DOORS Classic for customers who have a database with a requirement of more than 25,000 records. For example, you can search easily for a module, but it's really difficult to look for keywords through the whole database because all the modules are separated into small components, which makes the search quite complex. This is something that's really annoying because when we want to make an impact analysis, we would like to analyze the product globally. It's quite difficult to manage. The fact that you can interact externally with data makes it complex. The approach is complex and doesn't work as expected. For example, when I tried to experiment with exporting some records, the tool crashed, but I couldn't find out the root cause, that is, whether it happened because of Rational Windows or lack of memory. It was just crashing. Logs weren't very clear. IBM can try to use more recent technology for different aspects and make it easy. They can also provide free integration from DOORS Classic to DOORS. Currently, all the customization in Excel is lost, which makes it very complex. It would be a feature to make new versions compatible with features in the past versions."
"There are problems with communicating between DOORS and Microsoft Office."
"The user interface for the Change Proposal System could be improved."
"One of the things that many people complain about is it's hard to manage attributes. For example, tables or figures. This is something that can be improved."
"Sometimes it takes time to load the data."
"There needs to be easier integration with third-parties — personally, this is the biggest issue for me."
"This solution could be improved by including a different model for the overall planning perspective. There's a Jira portfolio that we aren't using. The only challenge we're facing is that we cannot see the overall planning."
"I'd like to see better notetaking capabilities so every user can get notes when someone provides comments on a Jira ticket. So if they don't want to provide the comments on the Jira ticket, they can get the personal notes in a Jira tool for every profile."
"We're doing PI planning, Program Increment planning, and that kind of stuff, and it's not always a good facilitator for that. We tend to pull it out and put it into other tools to manage that, and then we get it back into Jira as that's our system of record for where all the stories are kept. That's probably the biggest headache with it."
"Jira should allow you to create and develop pipelines easily. In India, we have to purchase them separately or integrate other data tools. All these tools should be in Jira."
"The reporting part is a little bit difficult for me. It is not so easy. There should be a simpler way to track the efforts of our team. For example, in an Excel sheet, there is a feature for filtering. It would be much better if we can use something like that. Currently, for a complex query, we need to use Jira Query Language. Using Jira Query Language every time is not efficient for me."
"It should be connected to ServiceNow."
IBM Rational DOORS is ranked 2nd in Application Requirements Management with 13 reviews while Jira is ranked 1st in Application Requirements Management with 162 reviews. IBM Rational DOORS is rated 7.8, while Jira is rated 8.0. The top reviewer of IBM Rational DOORS writes "Has given us a means for improving the way we proceed through solution development". On the other hand, the top reviewer of Jira writes "Great for collaboration, very stable, and extracting data is straightforward". IBM Rational DOORS is most compared with Polarion Requirements, Jama Connect, IBM Rational DOORS Next Generation, PTC Integrity Requirements Connector and 3SL Cradle, whereas Jira is most compared with Microsoft Azure DevOps, Micro Focus ALM Octane, TFS, Polarion ALM and Rally Software. See our IBM Rational DOORS vs. Jira report.
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