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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
62nd
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Ranking in Deduplication Software
5th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 2.6%, up from 1.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 6.0%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance6.0%
IBM ProtectTIER2.6%
Other91.4%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is highly stable."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"The most valuable features are the self-service features and the ability to search the data."
"The command-line interface is good."
"In terms of stability, I've found it to be very stable."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable technical feature for us is the deduplication ratio."
"The solution is pretty easy to use, with a very easy-to-navigate user interface that allows users to easily learn as they go, and its pricing is pretty good and not too expensive for us."
"Overall, Veritas is a good solution; the problem is the cost."
"With this solution, we've had perfect support and our use cases were perfectly served."
"The tool is easy to use, stable, and performs well, but it depends on the environment where it is deployed. It is leaning more toward huge enterprises where it is positioned. It needs to be as easy as others but addresses more complex requirements."
"We find the pricing is reasonable."
"There are a lot of new features that operate to protect the data from ransomware attacks. They launched the Veritas/Appliances to protect our data. Veritas has been doing its job well."
"Veritas NetBackup Appliance's most valuable feature is information backup."
 

Cons

"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"It is unmanageable. Support would be good."
"Setting up the system to work with legacy equipment is a bit complex at times."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"We had some problems with the backup of the physical server."
"They could improve the process of installing by not wasting so much local disk space during the process."
"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
"This solution is not as stable as Veeam. When it crashes and you want to cover, it is a complicated procedure."
"I think Veritas NetBackup Appliance can be improved in terms of support."
"Technical support for this solution needs to be improved. We have some critical problems that have not yet been resolved, and everyone is nervous."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
 

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."
"IBM ProtectTIER is an expensive solution."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"This solution is expensive."
"Overall, Veritas is a good solution; the problem is the cost."
"There is a license required for this solution."
"The licensing costs for this solution are very high."
"Renewing subscriptions for appliance support is costly."
"The solution is not cheap"
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
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Top Industries

By visitors reading reviews
Construction Company
21%
Manufacturing Company
14%
Comms Service Provider
11%
Financial Services Firm
11%
Financial Services Firm
13%
Construction Company
11%
Manufacturing Company
10%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: August 2026.
911,952 professionals have used our research since 2012.