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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
75th
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Ranking in Deduplication Software
7th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 1.7%, up from 1.1% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.5%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance5.5%
IBM ProtectTIER1.7%
Other92.8%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The command-line interface is good."
"The most valuable features are the Self-Service, and the ability to search the data."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The solution is highly stable."
"We mainly use Windows for all our operating systems. Our databases are SQL databases. For backups, we set up one master server and three process servers. Our company isn't big, so this setup works well for us. We install the Veritas NetBackup Appliance agent on all the systems that need to be backed up."
"It is easy to use and the performance is good."
"The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
"It’s quite scalable."
"The solution is very scalable."
"The biggest advantage is that I do not need to manage backups on traditional tapes, which helps maintain total business continuity."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"The solution offers high-secured appliances and supports enterprise-class encryption algorithms."
 

Cons

"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"The backup for a large amount of data is slow."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"Improving the interface could enhance user experience."
"They need to make the licensing more clear. They should give all of the licensing details for the portals and be more clear. I have accidentally purchased the incorrect license because it's not clear."
"The costing part is on the higher side. The reporting could also be improved."
"I would like to see support for databases such as MySQL and MongoDB."
"Veeam has a verification action, which is good."
"I would like to see a product that requires less expertise to manage it."
"It could be better integrated with other platforms."
 

Pricing and Cost Advice

"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"The pricing for the solution's software maintenance and licensing is high."
"There is a license required for this solution."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"Appliances do not come cheaply."
"This solution is expensive."
"The price of this solution is very high compared to other solutions."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
9%
Government
8%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.