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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
87th
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Ranking in Deduplication Software
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 0.9%, down from 1.3% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 4.7%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
Ahmed Handal - PeerSpot reviewer
Enhanced data retention and recovery with robust backup features
The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications. NetBackup Appliance has many features. Backup Exec is a great product as well. NetBackup is well-developed with strong features, including deduplication technology, which allows us to retain backups for longer periods—exceeding our expectations by keeping backups for almost a month. It's effective for data recovery and capable of handling large-scale data recoveries. It is very stable and keeps applications secure. However, the AI integration is not yet tested.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is highly stable."
"The command-line interface is good."
"The most valuable features are the Self-Service, and the ability to search the data."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"Compared to a homemade installation, this appliance is very stable."
"It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
"The most valuable feature of Veritas NetBackup Appliance is duplication and covers many applications."
"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."
"The tool's most valuable feature is recovery."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
"They are a large company with good best practices, and they give good support."
"It has been our go-to product for backup."
 

Cons

"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The backup for a large amount of data is slow."
"I would like to see a product that requires less expertise to manage it."
"The technical support services could be better."
"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"Depending on the setup structure, it can be complex to implement."
"The product should provide more AI and ML features."
"It's an expensive solution."
"The cost per terabyte is extremely high."
 

Pricing and Cost Advice

"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"Renewing subscriptions for appliance support is costly."
"It costs more to license support for this solution, compared to others."
"The solution is not cheap"
"I rate the tool's pricing an eight out of ten."
"The product's price is high."
"The price of this solution is very high compared to other solutions."
"This solution is expensive."
"Appliances do not come cheaply."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
25%
Real Estate/Law Firm
8%
Manufacturing Company
6%
Computer Software Company
13%
Financial Services Firm
11%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I ...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.