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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
62nd
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Ranking in Deduplication Software
5th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 2.6%, up from 1.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 6.0%, up from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance6.0%
IBM ProtectTIER2.6%
Other91.4%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The solution is highly stable."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"The most valuable features are the self-service features and the ability to search the data."
"The command-line interface is good."
"The most valuable feature is the incremental backup."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."
"We can add multiple appliances to the product."
"This solution is very useful and stable."
"Technical support has been great."
"We rarely need their help. I would give their technical support an 8.5 out of ten. We are satisfied."
"The initial setup gets easier the more you do it."
"The customer service and support are excellent."
"The most valuable features of Veritas NetBackup Appliance are the ease of use and the familiar interface."
 

Cons

"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"IBM ProtectTIER could improve by being more user-friendly."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"Setting up the system to work with legacy equipment is a bit complex at times."
"It is unmanageable. Support would be good."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"Feature-wise, it is quite good, but it is very costly."
"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
"One area needing improvement is to facilitate Oracle database restores using the GUI on the NetBackup Appliance."
"I contacted their support once, and the process was slow, which discouraged further contact."
"Sometimes, the user interface doesn't work smoothly."
"I would like to see support for databases such as MySQL and MongoDB."
"In summary, this is a good product but it is very expensive."
"The reporting feature can be improved."
 

Pricing and Cost Advice

"IBM ProtectTIER is an expensive solution."
"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"The product's price is high."
"Veritas NetBackup Appliance is priced well compared to other solutions."
"The licenses are purchased on appliances with the capacity they require."
"The solution is not cheap"
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"Renewing subscriptions for appliance support is costly."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"This solution is expensive."
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Top Industries

By visitors reading reviews
Construction Company
20%
Manufacturing Company
14%
Comms Service Provider
11%
Financial Services Firm
9%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: September 2026.
912,565 professionals have used our research since 2012.