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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
65th
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
16th
Ranking in Deduplication Software
5th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 2.5%, up from 0.9% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.8%, up from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance5.8%
IBM ProtectTIER2.5%
Other91.7%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the incremental backup."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"In terms of stability, I've found it to be very stable."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The most valuable features are the self-service features and the ability to search the data."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"The reporting is very good compared to other tools."
"The most significant benefit has been the time to restore."
"The NetBackup appliance features customized software that is designed for storage."
"The Veritas NetBackup Appliance is convenient because it’s a portable device and doesn’t require a lot of additional hardware or licenses like VPN solutions."
"It has a lot of very good features. The virtual tape library (VTL) feature is most valuable. Overall, it is easy to use."
"When we moved to NetBackup we discovered a whole new world of possibilities and capabilities."
"The most valuable features of Veritas NetBackup Appliance include extension syncing, making copies of the data, expiring images, replication, and speed."
"NetBackup is easy to use and user-friendly."
 

Cons

"It is unmanageable. Support would be good."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"Our main challenge was deciding on the right capacity for expansion, but once we settled on two NAS servers with sixteen TB, things have been smooth."
"The challenge arose due to a space issue. The issue was related to disk breaks, especially when power cuts occurred. One of the disks would break, leading to a loss of functionality."
"The response from the support team has not always been quick, so sometimes there is a risk."
"It's an expensive solution."
"Veritas NetBackup would benefit from better explained error codes."
"With technical support, it feels like they aren't well trained and it takes forever to get answers out of them."
"The tool's pricing is expensive and could be lower."
"I would like to see support for databases such as MySQL and MongoDB."
 

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"The product's price is high."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"Overall, Veritas is a good solution; the problem is the cost."
"The price of this solution is very high compared to other solutions."
"The pricing for the solution's software maintenance and licensing is high."
"On a scale of one to ten, where one is a high price, and ten is a low price, I rate the solution's pricing an eight."
"The licenses are purchased on appliances with the capacity they require."
"The licensing costs are approximately 150,00 Saudi Riyals."
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Top Industries

By visitors reading reviews
Construction Company
21%
Manufacturing Company
16%
Financial Services Firm
11%
Comms Service Provider
10%
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: June 2026.
902,495 professionals have used our research since 2012.