No more typing reviews! Try our Samantha, our new voice AI agent.

IBM ProtectTIER vs Veritas NetBackup Appliance comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
62nd
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Ranking in Deduplication Software
5th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 2.7%, up from 1.2% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 6.0%, up from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance6.0%
IBM ProtectTIER2.7%
Other91.3%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
MohamedFekry - PeerSpot reviewer
Enterprise Architect at vertowave
High-speed backup and strong deduplication have supported secure long-term data protection
In my opinion, what can be improved about Veritas NetBackup Appliance includes licensing. A mixed licensing model would be more helpful, such as terabytes plus virtual machines, terabytes plus instances, or number of instances. I believe this could work and create a new competitive licensing model against other products. Additionally, embedding Enterprise Vault or some of its features in the backup software would enable better competition with Commvault, which offers backup and archiving from the same console. For the next release of Veritas NetBackup Appliance, I would like to see improvements in licensing, increased deduplication ratio, and enhanced high availability. Having high availability for Veritas NetBackup Appliance without requiring virtual storage like Cohesity would be important. Improving the overall high availability of Veritas NetBackup Appliance would be beneficial.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the incremental backup."
"The most valuable features are the self-service features and the ability to search the data."
"If you are looking for a reliable and scalable enterprise-class solution, you should consider this solution."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The solution is highly stable."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The command-line interface is good."
"In terms of stability, I've found it to be very stable."
"With this solution, we've had perfect support and our use cases were perfectly served."
"The tool's most valuable feature is recovery."
"It is good for huge and complex enterprise environments, and at the end of the day, you get an ROI."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
"NetBackup is easy to use and user-friendly."
"A specific example where Veritas NetBackup Appliance helped me recover data or avoid a major issue is when I had a scenario where a customer was using two backup applications, one being Veritas NetBackup Appliance and the other one being one of the other common Windows-based solutions, the environment was attacked by ransomware, and they were able to recover 100 percent using Veritas NetBackup Appliance, whereas the other backup solution was 100 percent affected."
"This is an available and reliable solution, which is very good to set up for enterprise systems."
"The customer service and support are excellent."
 

Cons

"These days, we are thinking about pushing another solution because of the poor support from IBM."
"Setting up the system to work with legacy equipment is a bit complex at times."
"My advice to anybody who is considering this solution is to conduct a proof of concept first because everybody's needs are different, and this product is not suitable for every kind of backup."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"It is unmanageable. Support would be good."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"Veeam has a verification action, which is good."
"I would like to see support for databases such as MySQL and MongoDB."
"Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."
"The upgrade process of the solution needs to be improved since it is extremely complicated, especially without the benefit of a support person who can guide one through it."
"Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution."
"NetBackup Appliance's pricing is reasonable, but it could be lower."
"This solution is not as stable as Veeam. When it crashes and you want to cover, it is a complicated procedure."
"The monitoring could be a bit better."
 

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"The solution is not cheap"
"The product's price is high."
"This solution is expensive."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
"I rate the tool's pricing an eight out of ten."
"There is a license required for this solution."
"Appliances do not come cheaply."
report
Use our free recommendation engine to learn which Deduplication Software solutions are best for your needs.
917,382 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
19%
Manufacturing Company
13%
Comms Service Provider
12%
Outsourcing Company
10%
Financial Services Firm
14%
Construction Company
11%
Outsourcing Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise28
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: September 2026.
917,382 professionals have used our research since 2012.