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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
65th
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
15th
Ranking in Deduplication Software
5th
Average Rating
8.0
Reviews Sentiment
5.7
Number of Reviews
60
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 2.5%, up from 0.9% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.8%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Mindshare Distribution
ProductMindshare (%)
Veritas NetBackup Appliance5.8%
IBM ProtectTIER2.5%
Other91.7%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of stability, I've found it to be very stable."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"Overall IBM ProtectTIER is a great solution."
"The cataloging is the best feature, as it takes millions of frames for the backup and, because it's incremental, it takes less time to complete."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"I will highly recommend this product for excellent and quick backup solution in small and large IBM I Series environment."
"The solution is highly stable."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"I like the fiber channel transport, and that the solution can make it a media server."
"The NetBackup appliance features customized software that is designed for storage."
"Technical support has been great."
"I can confidently say that I have managed more than 30 or 50 appliances over different time periods, and yet I never had a single hardware failure."
"They are a large company with good best practices, and they give good support."
"Even though we have top cloud solutions, if the infrastructure is on-premise and it's a large enough infrastructure, and if you have a good team to manage, the best, the most dependable solution would be NetBackup."
"The intelligent policies feature is used in order to protect the VMware infrastructure. One of the things that makes a big difference for our company is the usage of these intelligence policies. The system automatically provides extra protection for any VMware server application or service. From a backup administrator's point of view, this is what we call peace of mind. It reduces the workload and therefore reduces resources needed from the company."
"The most valuable feature involves VMware Instant Recovery, which allows one to do restoration within seconds."
 

Cons

"The backup for a large amount of data is slow."
"It is unmanageable. Support would be good."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time."
"IBM ProtectTIER could improve by being more user-friendly."
"These days, we are thinking about pushing another solution because of the poor support from IBM."
"IBM ProtectTIER could improve by being more user-friendly."
"In terms of implementing the solution, it's quite technical. You need to be knowledgeable in order to pull off a successful deployment."
"Veritas NetBackup Appliance can improve by having a more direct connection to the cloud. It should have the technology to be able to directly communicate with the cloud."
"It could be better integrated with other platforms."
"Veritas support needs improvement. They contact you on time and follow up on time, but they are unable to understand the problem and develop a solution."
"I contacted their support once, and the process was slow, which discouraged further contact."
"The only drawback for NetBackup, and of course for Veritas, is that they have stuck to the same environment and to the same UI - User Interface. This needs to be improved in future releases. It needs to be more dynamic."
"Feature-wise, it is quite good, but it is very costly."
"We had some problems with the backup of the physical server."
 

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"We pay annually. It is a huge figure for us."
"I rate the solution's pricing a nine out of ten."
"There is a license needed to use Veritas NetBackup Appliance and there are not any additional fees."
"Appliances do not come cheaply."
"I rate the tool's pricing an eight out of ten."
"Renewing subscriptions for appliance support is costly."
"The price of Veritas NetBackup Appliance is competitive. There are different models of Veritas NetBackup Appliance, such as perpetual licenses and subscriptions. Having the choice is good."
"It costs more to license support for this solution, compared to others."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Construction Company
16%
Financial Services Firm
12%
Comms Service Provider
10%
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise10
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
Customers say that the price for Veritas NetBackup Appliance is high. It is a high price because the maintenance has a large cost, especially if the appliance is hardware rather than a virtual appl...
What needs improvement with Veritas NetBackup Appliance?
I think Veritas NetBackup Appliance can be improved in terms of support. Support for appliances needs to be improved, specifically the quality of support that I receive. The specific areas that nee...
What is your primary use case for Veritas NetBackup Appliance?
My main use case for Veritas NetBackup Appliance is for backup and recovery. I use Veritas NetBackup Appliance for backing up all customer data across Hyper-V, VMware, Oracle, SAP HANA, simple file...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: April 2026.
892,776 professionals have used our research since 2012.