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IBM ProtectTIER vs Veritas NetBackup Appliance comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
75th
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
Veritas NetBackup Appliance
Ranking in Backup and Recovery
21st
Ranking in Deduplication Software
7th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
57
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Deduplication Software category, the mindshare of IBM ProtectTIER is 1.7%, up from 1.1% compared to the previous year. The mindshare of Veritas NetBackup Appliance is 5.5%, up from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Veritas NetBackup Appliance5.5%
IBM ProtectTIER1.7%
Other92.8%
Deduplication Software
 

Featured Reviews

AG
Technical Lead at a manufacturing company with 10,001+ employees
Provides a short-term backup, archive, and cataloging for 20,000 people in our organization
The backup for a large amount of data is slow. When there's a large amount of data, sometimes the backup isn't completed in time. I have a 24 hour cycle, so it doesn't get completed in 24 hours with the large amount of data. With Veritas NetBackup, I can take 20 terabytes of backup in a day.
SG
Technical Manager at Rigor Systems Limited
Backup management excels with user-friendly interface and effective deduplication, offering robust data protection
Leveraging AI in Veritas NetBackup Appliance is one of the road maps now that they have done a collaboration with Cohesity, which is a feature I'm looking forward to. Using AI is one improvement I recommend for the Veritas NetBackup Appliance. They have implemented some aspects of AI for features such as malware detection and anomaly detection. I believe they can do more to give customers more insight into their data, allowing them to see it and understand what they can do, such as archiving old data. They can do more by utilizing the data effectively to provide insights to customers about their space usage, future projections, and options for managing old data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the Self-Service, and the ability to search the data."
"The command-line interface is good."
"The solution is highly stable."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The Veritas NetBackup Appliance is convenient because it’s a portable device and doesn’t require a lot of additional hardware or licenses like VPN solutions."
"The Oracle Agent and Oracle RAC support are valuable features; they are crucial for taking backups and cloning applications."
"The utilization of Data Domain is crucial because of its integration with a key Veritas feature: retention lock. This feature ensures data integrity by preventing any alterations to stored data. When NetBackup interacts with Data Domain, enabling the retention lock feature ensures that neither administrators nor backup personnel can modify data stored within the system. This functionality is vital for compliance purposes and meets the requirements of auditors."
"The NetBackup appliance features customized software that is designed for storage."
"They are a large company with good best practices, and they give good support."
"The most valuable feature of the Veritas NetBackup Appliance is the virtual machine backups."
"The product enables me to recover the information of the appliances in the organization."
"We find the pricing is reasonable."
 

Cons

"Setting up the system to work with legacy equipment is a bit complex at times."
"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"The backup for a large amount of data is slow."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"In terms of implementing the solution, it's quite technical. You need to be knowledgable in order to pull off a successful deployment."
"It is not easy because I have worked a lot on the tool, and in case it gets corrupted at any point, it is not easy to restore the data without losing information is not easy."
"Technical support for this solution needs to be improved."
"It could be better integrated with other platforms."
"I contacted their support once, and the process was slow, which discouraged further contact."
"The scalability could be improved."
"Veritas NetBackup Appliance could improve the configuration, it could be more user-friendly."
"More licensing options could be introduced to the software. It is currently based on capacity only. Compared to competitors, it is difficult to position it economically everywhere. From the usability point of view, they are making many improvements on new interfaces, the SaaS offering, etc."
 

Pricing and Cost Advice

"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"The pricing for the solution's software maintenance and licensing is high."
"I rate the tool's pricing an eight out of ten."
"I cannot say whether our licensing costs are on a monthly or annual basis, as we have a global contract."
"The licensing costs for this solution are very high."
"We pay annually. It is a huge figure for us."
"I rate the solution's pricing a nine out of ten."
"The price of this solution is very high compared to other solutions."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a nine."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
9%
Manufacturing Company
8%
Performing Arts
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise9
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for Veritas NetBackup Appliance?
The price is slightly expensive for small and medium enterprises. If they can review the prices, we feel it would be beneficial, especially for the African market.
What needs improvement with Veritas NetBackup Appliance?
Veritas NetBackup Appliance as a product is good, but currently the support services are weaker. Technical support and call logging support need improvement. The main issue is with technical suppor...
What is your primary use case for Veritas NetBackup Appliance?
This requirement is based on what the customer wanted. For example, hospitality customers want Veritas NetBackup Appliance because they are familiar with the options, it is easy to use, easy to con...
 

Also Known As

No data available
NetBackup Appliance
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup Appliance and other solutions. Updated: December 2025.
880,315 professionals have used our research since 2012.