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IBM NS1 Connect vs Infoblox Advanced DNS Protection comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.8
IBM NS1 Connect delivers significant ROI by automating DNS management, reducing costs, and improving efficiency and application uptime.
Sentiment score
7.6
Infoblox Advanced DNS Protection enhances efficiency and cost savings, despite ROI challenges, with consistent renewals indicating positive returns.
I have definitely seen a return on investment with IBM NS1 Connect as it has given our organization more control and flexibility in managing DNS at a global scale, which almost was impossible before.
Senior Software Engineer at PwC
We can see a return on investment as we need only a few engineers to manage the global scalability and internet domain, conducting web application hosting using NS1.
Dns architect at a outsourcing company with 5,001-10,000 employees
The implementation of Infoblox DNS allows customers to reduce operational costs by managing multiple functionalities in one window, thereby reducing the need for multiple resources.
Director at Infosonik Systems Ltd
The ROI with Infoblox is very efficient for opportunities like replacing other vendors and providing advantageous points.
Security & Infra Technology Specialist at BARQ Systems
 

Customer Service

Sentiment score
8.5
IBM NS1 Connect's customer service is praised for being prompt, knowledgeable, professional, proactive, and consistently responsive, ensuring exceptional support.
Sentiment score
8.8
Infoblox Advanced DNS Protection customer service is mostly praised for efficiency and support, though some report inconsistent immediate assistance.
The customer support for IBM NS1 Connect is very proactive and responsive twenty-four hours a day, seven days a week.
Senior Software Engineer at PwC
You raise a PR, and then it takes several weeks for them to respond.
Assosiate Director at TIAA
If I had to give a rating of technical support from IBM on a scale from one to ten, I would rate it seven to eight, so you can mention eight.
Data Protection Specialist at CompuCom
Infoblox technical support is excellent, with good experiences and strong historical support.
Security & Infra Technology Specialist at BARQ Systems
Customer support is efficient, with Infoblox providing 24/7 fast support.
Director at Infosonik Systems Ltd
 

Scalability Issues

Sentiment score
6.8
IBM NS1 Connect offers scalable, efficient DNS handling with simplicity and flexibility, supporting global routing and business needs seamlessly.
Sentiment score
7.3
Infoblox Advanced DNS Protection is highly scalable, adaptable for diverse needs, and supports hardware and virtual expansion options efficiently.
Using NS1 with a low TTL capability to propagate DNS updates globally in under five seconds is highly commendable.
Dns architect at a outsourcing company with 5,001-10,000 employees
When the number of users increases, it can distribute traffic automatically across multiple servers, clouds, or regions.
Especialista De Produtos at a tech vendor with 10,001+ employees
Scalability is well-supported in Infoblox DNS due to the availability of both hardware and virtual options.
Director at Infosonik Systems Ltd
Infoblox is very scalable.
Security & Infra Technology Specialist at BARQ Systems
 

Stability Issues

Sentiment score
8.4
IBM NS1 Connect offers robust stability and high availability, ensuring customer satisfaction and compliance with strict uptime SLAs.
Sentiment score
8.8
Infoblox Advanced DNS Protection is generally stable and reliable, though integration and high traffic can cause occasional performance issues.
IBM NS1 Connect is very stable as I have not experienced any lagging or downtime.
Senior Software Engineer at PwC
Infoblox DNS is quite stable.
Director at Infosonik Systems Ltd
Even when there are performance issues, such as hardware problems, Infoblox provides strong support to resolve the issue promptly, without delays.
Security & Infra Technology Specialist at BARQ Systems
 

Room For Improvement

IBM NS1 Connect needs interface, reporting, documentation, pricing, and security improvements to enhance user experience and operational efficiency.
Infoblox Advanced DNS Protection needs better integration and usability, with concerns over pricing, licensing, and configuration challenges.
IBM NS1 Connect has a very steep learning curve in terms of learning the custom filter chains and the complex multi-region setup, which requires a specialized DNS expert and can be difficult for beginners.
Dns architect at a outsourcing company with 5,001-10,000 employees
Pricing can be more transparent, especially when dealing with tight budgets.
Senior Software Engineer at PwC
I think the support for upcoming technical updates in IBM NS1 Connect could be improved as they are not up to the mark, and their development or new enhancements are very slow.
Data Protection Specialist at CompuCom
The configuration process can be complex, which may be an area for potential improvement in terms of user-friendliness.
Director at Infosonik Systems Ltd
Infoblox needs to adapt its protection to better cover enterprises, particularly in the context of pricing when compared to competitors like Cloudflare.
Security & Infra Technology Specialist at BARQ Systems
The overall pricing of Infoblox is high, particularly for the Bangladesh market, and the licensing model is challenging.
Technical Lead at a tech services company with 1-10 employees
 

Setup Cost

IBM NS1 Connect offers competitive pricing with modular options, though opinions vary on cost transparency and value justification.
Infoblox Advanced DNS Protection is considered costly by enterprise users, especially with competition from more affordable vendors like Cloudflare.
Other competitors have offered a very low price compared to IBM, and that aspect is very tough for us to convince clients.
Data Protection Specialist at CompuCom
My experience with pricing, setup costs, and licensing has been that I found it a bit expensive and had some difficulty with the language issue, having to use a translator for licensing.
Especialista De Produtos at a tech vendor with 10,001+ employees
My experience with pricing, setup cost, and licensing is that the cost can be more transparent, especially for organizations working on a tight budget.
Senior Software Engineer at PwC
Licensing costs can vary depending on the number of users, sometimes costing around a hundred to one hundred fifty dollars per user.
Director at Infosonik Systems Ltd
The overall pricing is quite high, which poses a challenge when selling this product to the customer.
Technical Lead at a tech services company with 1-10 employees
The main challenge with pricing is competing with vendors like Cloudflare, which often have an advantage in costs.
Security & Infra Technology Specialist at BARQ Systems
 

Valuable Features

IBM NS1 Connect offers geolocation-aware DNS, real-time telemetry, automation, disaster recovery, and high security for improved performance and uptime.
Infoblox Advanced DNS Protection provides DHCP, IPAM, high performance, integration, and security with an easy interface, replacing Microsoft servers.
The intelligence criterion directs the user to the best server based on latency and availability with 100% SLA for DNS resolution, and the API makes automation easier and reduces manual errors, plus it detects failures and redirects users.
Especialista De Produtos at a tech vendor with 10,001+ employees
We can host our application wherever our presence is, supporting disaster recovery situations and automated failover scenarios with 99.99% uptime.
Dns architect at a outsourcing company with 5,001-10,000 employees
The best features that IBM NS1 Connect offers include routing based on user verification, endpoint switching based on latency, DNS response time, real-time monitoring, intelligent traffic routing capabilities, API-driven functionality, HTTPS redirects, secondary DNS, and API integrations.
Senior Software Engineer at PwC
They provide centralized management for DNS, DHCP, and IP address management for the DDI, along with complete visibility of the DNS flow in case of incidents, and automated responses.
Senior Cybersecurity Presales at a university with 11-50 employees
Infoblox Advanced DNS Protection has positively impacted my organization with its security features, such as ADP policies, which prevent inter-hacking of the URLs or the domains.
Senior Technical Consultant at a tech vendor with 11-50 employees
Infoblox is a DDI solution that offers more than just DNS security, providing unique protection for IT management and DSCP.
Technical Lead at a tech services company with 1-10 employees
 

Categories and Ranking

IBM NS1 Connect
Ranking in Domain Name System (DNS) Security
8th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
17
Ranking in other categories
Managed DNS (7th)
Infoblox Advanced DNS Prote...
Ranking in Domain Name System (DNS) Security
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Domain Name System (DNS) Security category, the mindshare of IBM NS1 Connect is 2.1%, up from 1.9% compared to the previous year. The mindshare of Infoblox Advanced DNS Protection is 6.1%, down from 14.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security Mindshare Distribution
ProductMindshare (%)
Infoblox Advanced DNS Protection6.1%
IBM NS1 Connect2.1%
Other91.8%
Domain Name System (DNS) Security
 

Featured Reviews

Sanchit Makkar - PeerSpot reviewer
Dns architect at a outsourcing company with 5,001-10,000 employees
Intelligent global traffic steering has improved reliability and reduced latency for users
IBM NS1 Connect has a very steep learning curve in terms of learning the custom filter chains and the complex multi-region setup, which requires a specialized DNS expert and can be difficult for beginners. One has to get trained on IBM NS1 before starting to use it. The documentation and the interface could be improved, as a step-by-step video configuration guide would be helpful in new implementations. Daily change audit features and easier rollback options should also be provided in the GUI itself. The dashboard and the GUI have gray areas for advanced tasks, which require API interaction and can be overwhelming for beginners.
Amr Shawky - PeerSpot reviewer
Security & Infra Technology Specialist at BARQ Systems
Replaces internal DNS servers effectively with strong support for network security
For users not already working with Infoblox, it is advisable to present it as a centralized integrated solution to handle DNS IPAM. Not all customers understand DNS security threats, so emphasizing its importance is crucial. On a scale of one to ten, I rate Infoblox Advanced DNS Protection as ten for the overall solution.
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Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
13%
Financial Services Firm
9%
Computer Software Company
9%
Healthcare Company
6%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise14
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise7
 

Questions from the Community

What needs improvement with NS1 Managed DNS?
I believe IBM NS1 Connect can be improved in several ways. The main concern I identified is the cost, which is higher than other solutions despite its uses. Additionally, they could improve their h...
What is your primary use case for NS1 Managed DNS?
My main use case for IBM NS1 Connect is handling DNS traffic and routing traffic. A specific example of how I use IBM NS1 Connect to route traffic is routing the API, the websites' API, and the app...
What advice do you have for others considering NS1 Managed DNS?
Regarding IBM NS1 Connect's AI capabilities, the accuracy and reliability of output involve least privileged API keys, API key rotation, secret management, and monitoring and alerting, with alerts ...
What is your experience regarding pricing and costs for Infoblox Advanced DNS Protection?
The main issue with Infoblox Advanced DNS Protection is its higher price compared to other solutions.
What needs improvement with Infoblox Advanced DNS Protection?
Infoblox Advanced DNS Protection can be improved by having more customer support. I think it can have a more lab facility for the users of the customers to help improve the experience.
What is your primary use case for Infoblox Advanced DNS Protection?
The main use case for Infoblox Advanced DNS Protection would be DNS spoofing. I use Infoblox Advanced DNS Protection by enabling ADP policies, which can be updated from day-to-day incidents to prev...
 

Also Known As

NS1 Managed DNS, NS1
Infoblox Secure DNS
 

Overview

 

Sample Customers

Avast Software, Bloomberg L.P., BBC, Carfax, CNBC LLC, Deloitte Consulting LLP, Disney Streaming, Dropbox, EBAY Inc, Gannett Media Corp, Salesforce, Wayfair, Workday
Colruyt Group, Council Rock School District, Danone, GlaxoSmithKline, The Hershey Company 
Find out what your peers are saying about IBM NS1 Connect vs. Infoblox Advanced DNS Protection and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.