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IBM Kenexa vs Kronos Workforce Central Software [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Kenexa
Average Rating
7.6
Reviews Sentiment
5.3
Number of Reviews
30
Ranking in other categories
Benefits Administration (13th), Talent Management (15th), Applicant Tracking and Recruiting Software (6th)
Kronos Workforce Central So...
Average Rating
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Karan Grover - PeerSpot reviewer
Senior Manager at a financial services firm with 1,001-5,000 employees
Suitable for larger-scale companies aiming to streamline and automate their processes digitally
The deployment of the solution took between six to eight months. When we introduced BrassRing at my company, we encountered several challenges. First, moving data from our old system to BrassRing was tough because it needed reformatting. Second, connecting BrassRing with our HR data was tricky due to manual processes for roles and departments. Third, setting up the workflow in BrassRing was complex. Fourth, configuring user access and approval levels was a detailed task. We also had to manage the change process, including running both old and new systems in parallel, communicating changes, and training users. Lastly, monitoring and reporting were needed to ensure data accuracy and proper system usage once everything was in place. We had a team of six to eight people managing the project from our side during the BrassRing deployment. I'm not sure about the size of the BrassRing team, and we also had our own technical team, which had three to four members. The solution required maintenance, particularly from my side as the administrator. Maintenance responsibilities were divided into two parts: some tasks we, as end-users, could control, while others were the responsibility of the BrassRing team. Payment-related tasks were a regular part of our responsibilities. I wasn't the only person maintaining the solution. There were three power users from Infosys, each responsible for a specific geography. My counterpart managed it in the US, and I, along with my colleague in India, managed it for other geographies.
RO
IT Manager at Soporte Antivirus Ltda
Has a simple interface, is easy to use, and has good stability
It's really easy to use and has a simple interface.  The networking could use improvement.  One to three years. Stability is good.  Scalability is just fine. We have fifty users, most of them are admin roles.  Their technical support is very good. They are very helpful. The initial setup was…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The streamlined, simplicity approach of Kenexa makes it simple for me to navigate."
"This tool is very powerful and the ability to tweak it in order to meet desired processes and controls is valuable."
"I think the advantage of Kenexa is the degree to which we can configure to meet our specific needs."
"I think one of the biggest benefits that Kenexa brings is the scalability."
"IBM Kenexa is fairly stable, and we don't have any downtime."
"It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"We like IBM; IBM has been great partners for us, they're really invested in our success, and they see us as a valuable client."
"Technical side: The level of detail (building blocks) in configuration (setup) makes it scalable and secure on a functional level, as well as on a data level."
"The flexibility in configuration is this product’s most valuable feature."
"It's really easy to use and has a simple interface."
"The advanced scheduler helps to ensure proper staffing."
"Poor user experience."
"Do it."
 

Cons

"It needs to update its reporting and analytics tools."
"There are tools that actually are not there where clients need them, especially the survey analytics to analyze verbatim in different languages."
"The price can always be better. Right now, we can only do part of that, but not as much as I want to."
"I would like to have a better and more user-friendly interface."
"I think there is some administrative things that could be easier in terms of Workbench and streamlining that process; configuration of different things."
"There were functions we couldn't customize and needed to."
"Improved integrations: There are all kinds of issues with integrations, hires failing."
"The reason I’m not rating it with five stars is because of its sheer size."
"The networking could use improvement."
"Licenses are expensive."
"The setup was complex."
"Poor user experience. Web based, but requires old version of Java on the desktop which is a security nightmare."
"Customer Service: 3/10 Technical Support: I would give technical support a rating of 3/10. A lot of the time, their technical support person did not understand the issue."
 

Pricing and Cost Advice

"Kenexa was fairly priced. However, in 2019, before I left my previous organization, they significantly increased their pricing. It can be affordable, but their pricing is going up. It is not just licensing; it is how many applicants you have in your system on the database side."
"The price is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Outsourcing Company
14%
Construction Company
13%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise28
No data available
 

Also Known As

IBM Smarter Workforce, Outstart
Kronos Manager
 

Overview

 

Sample Customers

Sweet Spot International (SSI), Leo Burnett Worldwide (LBW), Sika AG, Legacy Health, Apollo Group Inc., Regeneron, Transurban Group, National Health Service, New Zealand Police, Overland Footwear, Yealands, Johnson Controls, Allscripts, Kerry Foods, Masterpet, AMD, Balfour Beatty
Finish Line, Rock Bottom
Find out what your peers are saying about Workday, SAP, UKG and others in Benefits Administration. Updated: November 2026.
921,523 professionals have used our research since 2012.