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IBM Integration Bus vs Mule ESB vs SEEBURGER Business Integration Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
IBM Integration Bus offers varied ROI, aiding digital transformation, with long-term benefits and cost reductions from efficient integrations.
Sentiment score
5.6
Departments struggle to quantify ROI, acknowledging qualitative benefits, with positive feedback and contract expansions reflecting perceived value.
Sentiment score
7.2
SEEBURGER Business Integration Suite enhances efficiency, reduces headcount, and delivers cost savings through automation and integration, despite initial costs.
 

Customer Service

Sentiment score
6.6
IBM Integration Bus customer service is rated high for expertise, though some users cite delays and high costs.
Sentiment score
6.6
Mule ESB's customer service is effective and resourceful, though support consistency varies based on subscription levels and user feedback.
Sentiment score
7.4
SEEBURGER's support is reliable with responsive service, though language and time-zone issues may affect personalization and customization speed.
I would rate the technical support of IBM Integration Bus as nine out of ten; it was the best.
We have a good relationship with our vendor, and they are ready to help us with any technical issues.
The technical support of Mule ESB can be rated from nine to ten.
The support provided by SEEBURGER is excellent.
I would rate my experience with the technical support of SEEBURGER Business Integration Suite as 10 out of 10.
 

Scalability Issues

Sentiment score
7.7
IBM Integration Bus excels in scalability, supporting diverse configurations and high performance, ideal for enterprise deployment with minor version limitations.
Sentiment score
7.5
Mule ESB is scalable, ideal for cloud deployments, and suits medium to large enterprises with proper configuration.
Sentiment score
7.4
SEEBURGER Business Integration Suite excels in scalability and flexibility, easily adapting to various business needs with cloud integration.
Mule ESB is a scalable solution.
Understanding the queries and logic makes it easier to modify and adapt to partner specifications.
 

Stability Issues

Sentiment score
8.2
IBM Integration Bus is praised for its exceptional stability and reliability, crucial for handling extensive infrastructure integration smoothly.
Sentiment score
7.1
Mule ESB is generally stable and reliable, but improvements are needed in clustering, large files, and CloudHub stability.
Sentiment score
8.0
SEEBURGER Business Integration Suite offers reliable stability, minimal issues, swift error handling, and near-perfect uptime with responsive support.
In my experience, it is a scalable solution, and IBM Integration Bus is indeed a stable product.
SEEBURGER Business Integration Suite is a very stable product, and I haven't noticed any significant drawbacks.
I would rate the stability of SEEBURGER Business Integration Suite as 9 out of 10.
 

Room For Improvement

IBM Integration Bus needs enhancements in functionality, support, cost, interface, architecture, and integration with cloud and DevOps.
Mule ESB faces criticism over documentation, setup complexity, pricing, stability, scaling issues, regulatory challenges, and frequent release versioning.
SEEBURGER Business Integration Suite needs interface simplification, enhanced monitoring, better documentation, and improved cloud integration and cost models.
They are improving one of the nodes such as the HTTP request node, implementing the indirect retry mechanism itself, and we are getting new features.
More information is needed from MuleSoft.
From my perspective, Mule ESB is lightweight, but it can be improved when it comes to the agility of the system.
The cloud interface is currently too cluttered, especially when creating new transactions from scratch or performing search queries.
Acquiring training documents on a public domain for SEEBURGER is challenging.
 

Setup Cost

IBM Integration Bus is costly for small firms but reasonable for large enterprises, with concerns over licensing complexity.
Mule ESB is costly, especially for small businesses, but its robust features and integration support offer significant value.
SEEBURGER's flexible licensing and comprehensive features offer competitive pricing, justifying its cost despite complexity for many organizations.
Regarding the pricing setup cost and licensing for IBM Integration Bus, I believe it is expensive.
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
 

Valuable Features

IBM Integration Bus excels with protocol support, scalability, and security, offering seamless system integration and intuitive GUI for enterprises.
Mule ESB offers user-friendly integration with robust features like connectors, data transformation, cloud integration, and microservices support.
SEEBURGER Business Integration Suite offers platform independence, strong EDI automation, seamless SAP integration, scalability, and comprehensive global B2B integration.
The features I find most valuable in IBM Integration Bus are very useful for performing transformations from systems such as SAP to Salesforce, and from Salesforce to S/4 and 365.
They have their own language called DataWeave, which helps transform data and is efficient enough to handle any kind of transformation.
The best features of Mule ESB are that it's very robust and solid; I find that even our legacy systems go well with ESB.
It comes pre-loaded with solutions, meaning it is ready to use without requiring significant development.
There is no disturbance in the connections, and it is very clear to check the connection flow with applicable queues.
 

Mindshare comparison

Enterprise Service Bus (ESB)
Enterprise Service Bus (ESB)
Business-to-Business Middleware
 

Featured Reviews

Ashraf Siddiqui - PeerSpot reviewer
Helpful for complex integrations because it has tools and functionality to integrate with other systems
Everything needs to be improved. As far as integration and the cloud are concerned, things are moving to the cloud side. When you use Kubernetes and similar technologies, IBM Integration Bus doesn't greatly facilitate these environments. Maybe I don't know enough about that, but I feel that when it comes to the DevOps environment, the tool needs to be deployed on production in a way that's just like pods. Cloud integration needs to be more facilitated with the DevOps environment. This IBM technology needs to adapt because in the recent world, in the real world, we see that everything is just a cloud pod. Whenever you need to scale anything, you just put some cloud and pod and improve it, make any server and deploy it. But in IBM Integration Bus, there is a problem because we can't do this as easily. In short, IBM needs to more emphasize or more integrate with the cloud environments as well, similar to DevOps. There are limitations in IBM Integration Bus when it comes to DevOps.
Maharsh-Kapadia - PeerSpot reviewer
Transforms enterprise integration with comprehensive platform and excellent support
The best features of this solution are that everything we get into a single platform, whether it's integration, API, or data modeling; everything is available in one platform. It's a hybrid, including cloud and on-premise solutions with good connectivity and good connectors. From the benefits of using Mule ESB, we could reduce the manual tasks to 50% in one to two years. The cost is still something we are trying to make lower because we see some advantages when we move from point-to-point integration to API-led connectivity. We have seen a lot of reusable assets, so the cost is reduced. Ultimately, we want to see how it's transformed into business revenue; that's what we are still looking into.
Subramanian A R - PeerSpot reviewer
The tool helps to transform traffic without performance issues
We use the solution to tap and transform traffic.  The tool's performance doesn't get affected by transformation loads. You can write any number of rules, filtering criteria, transformations, etc.  SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show…
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
13%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
15%
Financial Services Firm
15%
Manufacturing Company
9%
Government
7%
Manufacturing Company
17%
Computer Software Company
11%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Migration from IBM Integration Bus to Mulesoft ESB for a large enterprise tech services company
I was previously part of the Oracle SOA/OSB development team. In my current capacity I architected solutions using Mu...
IBM Integration Bus vs Mule ESB - which to choose?
Our team ran a comparison of IBM’s Integration Bus vs. Mule ESB in order to determine what sort of ESB software was t...
What do you like most about IBM Integration Bus?
The message queue, like, message queue connectors. Then they have a built in connectors for most of the systems, like...
What do you like most about Mule ESB?
The solution's drag-and-drop interface and data viewer helped us quite a lot.
What is your experience regarding pricing and costs for Mule ESB?
Regarding my experience with pricing, although I'm not the chief decision-maker on it, our leader has involved us wit...
What needs improvement with Mule ESB?
From my perspective, Mule ESB is lightweight, but it can be improved when it comes to the agility of the system. It's...
What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. T...
 

Also Known As

IBM WebSphere ESB
No data available
SEEBURGER BIS
 

Overview

 

Sample Customers

Salesbox, €sterreichische Bundesbahnen (€BB), Road Buddy, Swiss Federal Railways, Electricity Supply Board, The Hartree Centre, ESB Networks
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
Find out what your peers are saying about IBM, Salesforce, Oracle and others in Enterprise Service Bus (ESB). Updated: July 2025.
863,429 professionals have used our research since 2012.