IBM FileNet vs SoftExpert ECM comparison

IBM and SoftExpert are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while SoftExpert is ranked #35. IBM holds a 10.2% mindshare in ECM, compared to SoftExpert’s 0.1% mindshare. Additionally, 91% of IBM users are willing to recommend the solution.

IBM FileNet

Read 101 IBM FileNet reviews

3,433 Views
2,196 Comparison Views

91% willing to recommend

SoftExpert ECM

52 Views
28 Comparison Views

IBM FileNet

SoftExpert ECM

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM FileNet and SoftExpert ECM based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: May 2025).

Buyer's Guide

Enterprise Content Management

May 2025

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Helped 850,349 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

101

Ranking in other categories

No ranking in other categories

SoftExpert ECM

Ranking in Enterprise Content Management

35th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 10.2%, up from 9.6% compared to the previous year. The mindshare of SoftExpert ECM is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Computer Software Company

11%

Government

10%

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

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What is your experience regarding pricing and costs for IBM FileNet?

The product has become more expensive and requires significant investment for enterprise solutions.

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What needs improvement with IBM FileNet?

FileNet needs improvement in pricing as it has become very expensive. Also, in comparison to local solutions, the need for coding is a disadvantage.

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Comparisons

OpenText Extended ECM vs IBM FileNet

Compared 17% of the time

SharePoint vs IBM FileNet

Compared 16% of the time

OpenText Documentum vs IBM FileNet

Compared 16% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

Alfresco vs IBM FileNet

Compared 7% of the time

More IBM FileNet Competitors

No data available

Product Reports

Buyer's Guide

IBM FileNet

April 2025

Download IBM FileNet product report

Buyer's Guide

Enterprise Content Management

May 2025

Download SoftExpert ECM product report

Also Known As

No data available

SoftExpert Enterprise Content Management

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

BRF, Royal Canin, Dekalb Metal Finishing , Engie Tractebel Engineering

Buyer's Guide

Enterprise Content Management

May 2025

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Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: May 2025.

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850,349 professionals have used our research since 2012.

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We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.