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IBM Cloud Identity Service vs Saviynt Identity Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (31st)
Saviynt Identity Cloud
Average Rating
7.4
Reviews Sentiment
6.2
Number of Reviews
28
Ranking in other categories
Identity Management (IM) (12th), Privileged Access Management (PAM) (15th), Access Management (15th), Non-Human Identity Management (NHIM) (7th), Identity Security and Posture Management (ISPM) (1st), Identity Governance Administration (IGA) (4th)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. IBM Cloud Identity Service is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 0.9%, up 0.7% compared to last year.
Saviynt Identity Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 14.8% mindshare, down 19.7% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Mindshare Distribution
ProductMindshare (%)
IBM Cloud Identity Service0.9%
Microsoft Entra ID16.4%
Google Cloud Identity10.7%
Other72.0%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Identity Governance Administration (IGA) Mindshare Distribution
ProductMindshare (%)
Saviynt Identity Cloud14.8%
SailPoint Identity Security Cloud25.6%
Identity Manager by One Identity11.5%
Other48.099999999999994%
Identity Governance Administration (IGA)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Chief Technology Officer at a computer software company with 51-200 employees
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
reviewer2774067 - PeerSpot reviewer
Software Engineer at a tech consulting company with 11-50 employees
Has reduced manual work and shortened project timelines through faster deployment and intuitive workflows
One of the challenges regarding Saviynt is the lack of material available on the web, as searching on Google or YouTube often yields little information. Advertising Saviynt is necessary because I was not aware of it a couple of months ago, and it is a very helpful product for many organizations. In India, IGA solutions are not widely recognized, and Saviynt can utilize this point by promoting itself in the cybersecurity field. A significant challenge is the lack of people discussing Saviynt in the open market, as the forums provide slower responses compared to platforms like Reddit. Advancements related to AI would be very helpful. Saviynt should provide pricing for their university certifications, which is currently not publicly available. Information about enrolling requires an ID that is not easily obtained, as it can only be acquired through an organization. Some small wishlist features are related to APIs. As I work on projects, I find certain features to be much needed, but at a glance, they may not seem necessary. As I continue working with Saviynt, these small API-related features become apparent and would greatly enhance the experience.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"IBM Cloud Identity Service is highly stable."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"Saviynt has better integration with enterprise systems like SAP, Microsoft, Adobe, and AWS."
"It is a flexible tool because it works on JSON."
"It's overall a good thing to have everything consolidated in one place."
"Some of the self-service capabilities are quite powerful."
"We use the solution primarily because of its great features."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"It's easy to manage and easy to use; a simple tool for end-users."
"It's a highly functional system and a very well rounded solution."
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."
"It should support more customizations. In SailPoint, we can do many customizations, but we are not able to do that in Saviynt. For workflows and other things, we can only use what is already in place. Saviynt has a lot of scope for improvement on the customization part."
"The solution does not work very well as the number of users increases."
"The product can improve the customer support offered to users since it is an area with shortcomings."
"Saviynt cannot customize based on customer needs."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The company needs to do more to establish standard practices within the product itself that are common in the industry."
"The tool is difficult to migrate."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"The price of the license for this product is quite expensive."
"We are not into the licensing part. The clients take care of the licensing part."
"Saviynt's pricing is reasonable."
"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"The product is less expensive than one of the competitors."
"Saviynt's pricing is acceptable and licensing costs are yearly."
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"Saviynt has a competitive price."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Manufacturing Company
8%
Educational Organization
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise15
 

Questions from the Community

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What is your experience regarding pricing and costs for Saviynt?
Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, whe...
What needs improvement with Saviynt?
When you ask about any drawbacks or downsides in Saviynt Identity Cloud, one very interesting point that I observe is when the session is being expired, if there is any timer that's running somewhe...
What is your primary use case for Saviynt?
I would like to discuss the use case. Saviynt Identity Cloud is primarily used for identity management and access governance, and there are also other solutions such as data access governance and p...
 

Overview

 

Sample Customers

Baxter Healthcare, 
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: September 2026.
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