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IBM Business Automation Workflow vs QualiWare X comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
QualiWare X
Ranking in Business Process Management (BPM)
65th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (21st)
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.9%, down from 2.3% compared to the previous year. The mindshare of QualiWare X is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.9%
QualiWare X0.3%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Gavin Bérubé - PeerSpot reviewer
Works as a reference for architecture but not very intuitive
We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material.  I like the solution's traceability.  The solution is not easy and intuitive to use. I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product is tightly integrated with the RPA automation process."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"The business process modeling is the most valuable feature."
"The product is suitable for knowledge management processes."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The dashboards are helpful because you can display reports directly on your screen."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"I like the solution's traceability."
 

Cons

"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"The development UI is sometimes a little slow."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"The main areas which need improvement are specifically around reporting and analytics."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"The monitoring features must be improved."
"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."
 

Pricing and Cost Advice

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"While it can be quite costly, it offers significant benefits for users."
"Our license is on a three-year term."
"The product is expensive."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"Licensing varies by use-case."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"The solution has saved us time."
"I would rate the solution's pricing an eight out of ten since it's pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
9%
Manufacturing Company
6%
Insurance Company
5%
Government
36%
Computer Software Company
12%
Media Company
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
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Also Known As

Business Automation Workflow
No data available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD
Find out what your peers are saying about IBM Business Automation Workflow vs. QualiWare X and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.