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IBM Business Automation Workflow vs QualiWare X comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
12th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
QualiWare X
Ranking in Business Process Management (BPM)
46th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (21st)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.7%, down from 2.1% compared to the previous year. The mindshare of QualiWare X is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.7%
QualiWare X0.7%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Gavin Bérubé - PeerSpot reviewer
Enterprise Architect at a comms service provider with 5,001-10,000 employees
Works as a reference for architecture but not very intuitive
We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material.  I like the solution's traceability.  The solution is not easy and intuitive to use. I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important aspect is that it helped us focus on the business process perspective."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"The system is fully customizable, very resilient, and fault-tolerant."
"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"No matter what somebody's technical experience level is, the tool can start adding value immediately. Even if that is just an analyst who doesn't have any technical background, they can use some of these no quote accelerators to get things from ideation to deployment in a matter of minutes."
"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"The system is fully customizable, very resilient, and fault-tolerant."
"I like the solution's traceability."
 

Cons

"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"IBM Business Automation Workflow could improve the integration."
"The development UI is sometimes a little slow."
"Improvements could be made in debugging and troubleshooting."
"IBM Business Automation Workflow can improve UI flexibility and integration. Additionally, the solutions from IBM have to provide a paperless solution, allowing for digital versions of documents."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"Requires a lot of customization code writing which could be reduced."
"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."
 

Pricing and Cost Advice

"While it can be quite costly, it offers significant benefits for users."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"The solution has saved us time."
"Licensing varies by use-case."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"The product is expensive."
"Our license is on a three-year term."
"I would rate the solution's pricing an eight out of ten since it's pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
9%
Insurance Company
7%
Government
5%
Government
30%
Computer Software Company
11%
Comms Service Provider
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial. Additionally, the user interface could be more visually appealin...
Ask a question
Earn 20 points
 

Also Known As

Business Automation Workflow
No data available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD
Find out what your peers are saying about IBM Business Automation Workflow vs. QualiWare X and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.