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IBM Business Automation Workflow vs QualiWare X comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
12th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
QualiWare X
Ranking in Business Process Management (BPM)
46th
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Enterprise Architecture Management (21st)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.7%, down from 2.1% compared to the previous year. The mindshare of QualiWare X is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.7%
QualiWare X0.7%
Other97.6%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
Gavin Bérubé - PeerSpot reviewer
Enterprise Architect at a comms service provider with 5,001-10,000 employees
Works as a reference for architecture but not very intuitive
We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material.  I like the solution's traceability.  The solution is not easy and intuitive to use. I…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The system is fully customizable, very resilient, and fault-tolerant."
"It helps develop applications very quickly. Once clients get used to it and familiar with the methodology, then they don't feel so locked in. It is able to add this element of agility to our clients' software development lifecycle. That is my favorite thing about it: You're not so locked in as you used to be when developing applications."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"It's a flexible solution."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"The product is suitable for knowledge management processes."
"IBM Business Automation Workflow is stable because the different infrastructure elements, such as the OS and middleware have been used for a long time."
"I like the solution's traceability."
 

Cons

"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"The monitoring features must be improved."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"The development UI is sometimes a little slow."
"While everything is integrated into one platform, I'd like guidelines on when and how to use ODM. This applies not only to implementation but also to automation processes. Additionally, proper instructions should be provided when installing on the cloud."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"I feel that the features are not user-friendly."
"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."
"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."
 

Pricing and Cost Advice

"The product is expensive."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The solution has saved us time."
"While it can be quite costly, it offers significant benefits for users."
"Our license is on a three-year term."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"Licensing varies by use-case."
"I would rate the solution's pricing an eight out of ten since it's pretty expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
9%
Insurance Company
7%
Government
5%
Government
30%
Computer Software Company
11%
Comms Service Provider
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
What needs improvement with IBM Business Automation Workflow?
Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial. Additionally, the user interface could be more visually appealin...
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Also Known As

Business Automation Workflow
No data available
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD
Find out what your peers are saying about IBM Business Automation Workflow vs. QualiWare X and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.