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IBM BPM vs WSO2 Carbon [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Business Process Management (BPM) (8th), Application Infrastructure (10th), Process Automation (9th)
WSO2 Carbon [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
it_user420135 - PeerSpot reviewer
Senior System Architect & Consultant at a tech services company with 51-200 employees
It allows you to deal with any mediation situation based on messages using concepts like proxy services and APIs.
The Data Services Server is a beautiful product which allows you to "expose" your data as REST and/or SOAP services secured or not using any of the databases you might to keep your business data. Using with the Identity server it gives you the possibility to manage all the identity subjects in your Organization, it connects out of the box to any corporate user store you have through LDAP or JDBC, it allows you to manage different mechanisms to implement authentication / authorization using Web SSO, SAML2, OAUTH2, federated authentication, among others. Also, it allows you to control all this through its administrative interface which could be exposed out of the box as SOAP services and also you can use it to implement role based access controls using XACML policies and business claims.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is information during the process that the analyst will look at, their procedures. We created a part of the application such that the business can change those procedures as needed, on a daily, weekly, monthly basis. As the reps go through the process, they don't necessarily know it's changing, they just know they have to refer to some documentation, and the business can keep that up to date."
"The system integration layer is valuable because this enables an organization to create a single point where all the key organizational master data is held in different IT applications across different functions, that can be accessed and updated."
"I would recommend this solution, it's a pretty stable, good environment and platform for business process management."
"I would absolutely recommend this solution to others."
"Its most valuable features are usability and integration with other IBM products."
"Some of the features that I like the most are team management and process performance, as they are both very useful and very powerful with regard to the workflow."
"IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications."
"This product does the job in terms of executing the workflow."
"The Enterprise Service Bus is really fast and flexible, it allows you to deal with any mediation situation based on messages using concepts like proxy services, APIs, and it has lots of connectors that facilitates its interaction with other products."
 

Cons

"Though I am quite satisfied with the product, and especially the introduction of responsive UI, I still believe that the overall development environment must be desktop based rather web based."
"Development of user interfaces Load time (performance) of the user interfaces"
"The major issue is the pricing, which is very high."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"One of the things that we are looking at is cognitive learning. IBM has another product called IBM RPA, I think, which is doing some of that stuff. We would like to see more of that with respect to cognitive learning and AI put back into the process engine to help."
"I suggest establishing a developer forum for better communication and issue resolution. Also, the administration panel could be improved for task management."
"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"Performance on large scale requirements could also be improved."
"In a general sense, the documentation of these products should be improved."
 

Pricing and Cost Advice

"The price is good but could be a little lower."
"I think it's a reasonably priced tool, but it's important to consider which customers should buy this solution. It's designed for enterprise customers, not small ones."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"The product is expensive considering the hardware and software costs."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"The price of the solution is fair for an enterprise solution that has both cloud and on-premise deployments and when comparing to competitors. Recently IBM has introduced Cloud Pak which allows for more flexible licensing options for automation and other features."
"It is pricey."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
Ask a question
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Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Carbon
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Bdigital, M-creations, Yenlo, Codenvy, Ohio Automobile Club
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