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IBM BPM vs WSO2 Carbon [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
113
Ranking in other categories
Business Process Management (BPM) (3rd), Application Infrastructure (8th), Process Automation (6th)
WSO2 Carbon [EOL]
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Unit Head System Implementor at Allied Bank Limited
Automation platforms streamline processes and offer flexibility, but AI integration and version upgrades pose challenges
In the technology world, there is always room for improvement. Technologies evolve day by day, especially with the emergence of artificial intelligence and generative AI models. Although IBM BPM is a substantial product, adopting and integrating new technologies quickly is not easy due to the migration and upgrade paths involved. Every time new versions are released, we face business and production challenges that make rapid adoption challenging. The main concern bothering me today regarding IBM BPM is the integration of AI components.
it_user420135 - PeerSpot reviewer
Senior System Architect & Consultant at a tech services company with 51-200 employees
It allows you to deal with any mediation situation based on messages using concepts like proxy services and APIs.
The Data Services Server is a beautiful product which allows you to "expose" your data as REST and/or SOAP services secured or not using any of the databases you might to keep your business data. Using with the Identity server it gives you the possibility to manage all the identity subjects in your Organization, it connects out of the box to any corporate user store you have through LDAP or JDBC, it allows you to manage different mechanisms to implement authentication / authorization using Web SSO, SAML2, OAUTH2, federated authentication, among others. Also, it allows you to control all this through its administrative interface which could be exposed out of the box as SOAP services and also you can use it to implement role based access controls using XACML policies and business claims.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers use the solution as a workflow platform to manage their processes."
"If you are looking for a product which should be capable of handling SOA principles, third-party integration, and effective user management, I highly recommend this product for you."
"They have some quick-win programs that are designed to come in, they'll bring a developer in and they'll work with your developer to get you started. That's what we did and that worked really great. We got an understanding of the product, we got an understanding of how to deploy the product. And when we were done with that engagement, we were off and running."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"It has an elaborated way to explore the IBM BPM processes."
"The current system is definitely stable and the database compatibility is very reliable."
"We like that it does not require a lot of hours to train our people."
"We can scale by increasing the infrastructure which is currently running."
"The Enterprise Service Bus is really fast and flexible, it allows you to deal with any mediation situation based on messages using concepts like proxy services, APIs, and it has lots of connectors that facilitates its interaction with other products."
 

Cons

"We have been experiencing bad performance and instability."
"I would like to see the front-end support improved because it should be fully integrated and supported."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"The user experience, while it has improved, should continue to improve."
"It needs more customization. We like to customize the screens to show more things related to our company."
"Finding errors and bugs on the system is not easy. We can't seem to use the events or logs to find them, so it makes it difficult to debug the system. They really need to work on their debugging features to make is much, much easier. It would improve the solution considerably and should be something they add in a future release."
"When you have to integrate files for enterprise applications, we call them ESIs, this requires a lot of work, because you have to first create the EF file and integration designer, which takes quite some time, before you can be able to consume a website."
"They don't have a mechanism to achieve processes, data sources, and data."
"In a general sense, the documentation of these products should be improved."
 

Pricing and Cost Advice

"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
"I rate the tool's pricing a seven out of ten."
"The pricing is quite high, I would rate it two out of five."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"I already compared some solutions related to business process management, and I saw that the cost of IBM BPM is more expensive compared with that of Camunda, for example."
"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"The solution might be expensive, but I can't give you a precise number. In the market here, I've seen two main products for BPM: IBM BPM and Camunda. Camunda is very popular and open-source, so there's no direct comparison."
"IBM BPM cannot be considered a cheaply priced product. IBM BPM is a really expensive product compared to other companies. One needs to opt for the perpetual licensing model offered by IBM."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Outsourcing Company
9%
Construction Company
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise72
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What needs improvement with IBM BPM?
There are negative aspects, such as IBM BPM being quite heavy and not lightweight, and the licensing cost is higher, which has caused some companies to shift away. IBM BPM is complicated to install...
Ask a question
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Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Carbon
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Bdigital, M-creations, Yenlo, Codenvy, Ohio Automobile Club
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