Hyland OnBase vs TIBCO ActiveMatrix BPM comparison

Hyland and TIBCO are both solutions in the Business Process Management (BPM) category. Hyland is ranked #17 with an average rating of 7.7, while TIBCO is ranked #31 with an average rating of 7.7. Hyland holds a 0.4% mindshare in BPM, compared to TIBCO’s 0.6% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of TIBCO users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

3,080 Views
339 Comparison Views

100% willing to recommend

TIBCO ActiveMatrix BPM

Read 7 TIBCO ActiveMatrix BPM reviews

503 Views
488 Comparison Views

100% willing to recommend

Hyland OnBase

TIBCO ActiveMatrix BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and TIBCO ActiveMatrix BPM are competitive in document management and business process management. Hyland OnBase is favored for pricing and customer support, while TIBCO ActiveMatrix BPM has a stronger feature set, providing greater value.

Features: Hyland OnBase offers strong document management with robust file organization, advanced search, and easy integration. TIBCO ActiveMatrix BPM excels in process automation with real-time analytics and scalability, suiting larger enterprises.

Room for Improvement: Hyland OnBase can improve its scalability and expand automation capabilities to compete better in enterprise settings. TIBCO ActiveMatrix BPM could enhance its user interface and simplify its deployment process for smoother user experiences. Both could benefit from expanding their training resources.

Ease of Deployment and Customer Service: Hyland OnBase is appreciated for its smooth deployment and excellent customer service. TIBCO ActiveMatrix BPM has a more complex deployment but is supported by extensive documentation and an active user community.

Pricing and ROI: Hyland OnBase is known for being cost-effective, offering good ROI through reduced document handling costs. TIBCO ActiveMatrix BPM, while more expensive upfront, provides high ROI through enhanced process efficiency and scalability.

To learn more, read our detailed Hyland OnBase vs. TIBCO ActiveMatrix BPM Report (Updated: July 2025).

Buyer's Guide

Hyland OnBase vs. TIBCO ActiveMatrix BPM

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

17th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (13th)

TIBCO ActiveMatrix BPM

Ranking in Business Process Management (BPM)

31st

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.4%, up from 0.3% compared to the previous year. The mindshare of TIBCO ActiveMatrix BPM is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Srinivas Rao Kagitha

Senior Onbase Developer & Administrator at HTC Global Services (INDIA) Private

Offers good dashboards and reports but fails to offer better migration features

The migration is a bit difficult in the tool. Whenever we make certain changes to workflow or other stuff, migrating the code from one environment to another is a bit tedious. The tool has an option for export and import, which is not robust. Most of the time, we need to do things stuff manually. For example, if we make any changes in the existing life cycle or any queues, we have to move those changes manually. There is no robust way to migrate code from one environment to a lower environment, like prod. When it comes to the product's technical support, the turnaround time is a bit longer than expected. The issue may be because there are a number of issues or a large number of customers who are reaching out to the support team for help. I believe that the solution's technical team can provide a solution more quickly.

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Ray Ochieng

Integration Lead at a comms service provider with 1,001-5,000 employees

Powerful workflow definition enhances operational stability and efficiency

TIBCO ActiveMatrix BPM is powerful for defining workflows. It is low code, so you don't need a lot of coding, and tasks are just drag and drop. It is also very stable as we haven't had issues with it going down or encountering any operational issues for a long time. The stability and rich features in workflow definition make it a valuable tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"Its most valuable aspect is its flexibility"

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"The solution is very developed and we are not taking full advantage of its functionalities."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"We found the setup process to be okay since they do offer a troubleshooting guide."

More Hyland OnBase pros

"The scheduling and the calendar are very useful."

"The product's initial setup phase is straightforward."

"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."

"The capacity for distributing the jobs in a workflow is an important feature."

"For specific situations this can be a good solution and a simplified interface to work with."

"TIBCO ActiveMatrix BPM is powerful for defining workflows."

Cons

"The solution’s initial setup is a little difficult."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The migration is a bit difficult in the tool."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

More Hyland OnBase cons

"The maintenance of the package could be improved."

"My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where they are either unresolved or take two weeks to address."

"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."

"The scalability of the product is an area of concern where improvements are required."

"The product is missing some means of addressing more complex BPM constructs and should interface with more platforms easily."

"Technical support needs to be streamlined."

"It is not lightweight and requires a lot of disk space, memory, and CPU."

Pricing and Cost Advice

"OnBase is reasonably priced."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The solution costs around $6,000 per month."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them."

"TIBCO ActiveMatrix BPM is an expensive tool compared to others."

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Top Industries

By visitors reading reviews

Government

14%

Financial Services Firm

13%

Computer Software Company

10%

Insurance Company

Financial Services Firm

39%

Manufacturing Company

13%

Computer Software Company

13%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

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What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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What do you like most about TIBCO ActiveMatrix BPM?

The product's initial setup phase is straightforward.

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What needs improvement with TIBCO ActiveMatrix BPM?

It is not lightweight and requires a lot of disk space, memory, and CPU. Making it lightweight so it can run on a minimum processor and less memory would be beneficial. Additionally, the current wo...

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What is your primary use case for TIBCO ActiveMatrix BPM?

We are using TIBCO ActiveMatrix BPM for network deployment workflows. For example, if a customer is interested in getting a NetWorker, there is a workflow where we log in, get the customer details,...

See all answers

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Compared 10% of the time

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Compared 40% of the time

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Compared 27% of the time

TIBCO iProcess Suite vs TIBCO ActiveMatrix BPM

Compared 18% of the time

IBM BPM vs TIBCO ActiveMatrix BPM

Compared 15% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

July 2025

Download Hyland OnBase product report

Buyer's Guide

TIBCO ActiveMatrix BPM

June 2025

Download TIBCO ActiveMatrix BPM product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

TIBCO ActiveMatrix BPM is used to develop, deploy, execute and manage Business Process Management centric applications. Use TIBCO Business Studio BPM Edition in conjunction with ActiveMatrix BPM to model business processes. It helps to encompass applications that primarily automate both: business processes (sequences of tasks) to be executed by human users, and technical processes (the flow of data) to be executed by enterprise applications.

TIBCO

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

ADIS, Citi, Bank of Montreal, First Citizens Bank

Buyer's Guide

Hyland OnBase vs. TIBCO ActiveMatrix BPM

July 2025

Free Report: Hyland OnBase vs. TIBCO ActiveMatrix BPM

Find out what your peers are saying about Hyland OnBase vs. TIBCO ActiveMatrix BPM and other solutions. Updated: July 2025.

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