Try our new research platform with insights from 80,000+ expert users

Huawei SoftCo vs ShoreTel Sky [EOL] comparison

Huawei and Mitel are both solutions in the Unified Communications category. Additionally, 80% of Mitel users are willing to recommend the solution.
Huawei SoftCo
  • 124 Views
  • 112 Comparison Views
ShoreTel Sky [EOL]
Read 7 ShoreTel Sky [EOL] reviews
    80% willing to recommend
     

    Comparison Buyer's Guide

    Download the report
    Executive Summary
    We performed a comparison between Huawei SoftCo and ShoreTel Sky [EOL] based on real PeerSpot user reviews.

    Find out what your peers are saying about Cisco, 3CX, Fortinet and others in Unified Communications.

    DOWNLOAD THE COMPLETE REPORT
    To learn more, read our detailed Unified Communications Report (Updated: August 2025).
    Buyer's Guide
    Unified Communications
    August 2025
    Download the complete report
    Helped 867,445 peers since 2012

    Review summaries and opinions

    We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
     

    Categories and Ranking

    Huawei SoftCo
    Average Rating
    0.0
    Number of Reviews
    0
    Ranking in other categories
    Unified Communications (12th), IP Telephony & Unified Communications (17th)
    ShoreTel Sky [EOL]
    Average Rating
    7.8
    Reviews Sentiment
    4.5
    Number of Reviews
    7
    Ranking in other categories
    No ranking in other categories
     

    Featured Reviews

    Use Huawei SoftCo?
    Share your opinion
    it_user269988 - PeerSpot reviewer
    The Service Portal is useful feature, but there are occasional outages.
    Phone Assistant is very useful, as is the Service Portal Occasional outages, but they're usually resolved very quickly. Customer Service: Customer service is generally responsive and courteous. Technical Support: Technical support folks are generally knowledgeable and helpful. We moved to VoIP…
    Read full review
    report
    See which vendors are best for you
    Use our free recommendation engine to learn which Unified Communications solutions are best for your needs.
    See recommendations
    867,445 professionals have used our research since 2012.
     

    Company Size

    By reviewers
    Large Enterprise
    Midsize Enterprise
    Small Business
    No data available
    By reviewers
    Company SizeCount
    Small Business6
    Large Enterprise1
     

    Comparisons

    No data available
    No data available
     

    Product Reports

    Buyer's Guide
    Unified Communications
    August 2025
    Huawei SoftCo reportDownload Huawei SoftCo product report
    Buyer's Guide
    Unified Communications
    August 2025
    ShoreTel Sky [EOL] reportDownload ShoreTel Sky [EOL] product report
     

    Also Known As

    SoftCo
    No data available
     

    Overview

    Huawei's unified communications solution is based on cutting-edge architecture, the solution not only provides open interfaces but a wide range of services. It is also very robust in terms of its maintainability. The solution basically consists of the following parts: a VoIP-based integrated switch SoftCo 9500/5816, a unified message server (SmartCall 1000), subscriber access equipment IAD, ET series IP phone terminals, a network element management system, a service management system, a billing management system, and etc. In addition, the solution provides a wide variety of unified communications services.
    Huawei

    ShoreTel Sky have some useful features: ShoreTel Sky Communicator turns conference calls into active web sharing with video, presentation mode and more. ShoreTel Sky Mobility keeps you connected with deskphone features and functionality everywhere. ShoreTel Sky Advanced Application integrations amplify and enhance CRM and ERP functionality and ShoreTel Sky Contact Center improves the quality and quantity of profitable customer contacts.

    Mitel
     

    Sample Customers

    Beijing Electric Power Corporation, Industrial and Commercial Bank of China
    Abacus Service Corporation, AIPAC, Airlie Womens Clinic, All Erection Crane And Rental Corporation, Aquent, Aspire, Bonobos, Brooklyn Brewery, Cable Scope, Caduceus
    Buyer's Guide
    Unified Communications
    August 2025
    Download Free Report
    Find out what your peers are saying about Cisco, 3CX, Fortinet and others in Unified Communications. Updated: August 2025.
    DOWNLOAD NOW
    867,445 professionals have used our research since 2012.
    See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

    We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.