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Huawei NGFW vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Fortinet FortiGate delivers cost efficiency, rapid ROI, and enhanced security, reducing downtime and operational expenses for users.
Sentiment score
8.3
Deploying Huawei NGFW improved network security, efficiency, and resource control, while reducing costs and enhancing threat detection and response times.
Sentiment score
7.5
Zscaler Internet Access offers cost and complexity reduction, improved security, and quick ROI, especially for SMBs, despite regional challenges.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
 

Customer Service

Sentiment score
6.9
Fortinet FortiGate support receives mixed reviews, with praise for expertise but criticism for inconsistent response times and language barriers.
Sentiment score
7.6
Huawei NGFW customer service is praised for speed but criticized for language barriers and inconsistent service levels.
Sentiment score
7.1
Zscaler Internet Access support is strong and responsive, though some users seek quicker resolutions and better online resources.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
I find customer support to be quite adequate
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is highly rated for scalability, accommodating growth efficiently, though hardware upgrades may be needed for expansion.
Sentiment score
7.6
Huawei NGFW is scalable and flexible, though users face extra costs and hardware limitations in expanding capabilities.
Sentiment score
7.9
Zscaler Internet Access is highly scalable, cloud-based, and supports large user volumes with positive feedback on integration and performance.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
 

Stability Issues

Sentiment score
7.8
FortiGate is praised for its robust reliability, minor update issues, and consistently stable performance across various use cases.
Sentiment score
7.5
Huawei NGFW is generally stable but has occasional issues, with most users rating it seven to nine out of ten.
Sentiment score
7.7
Zscaler Internet Access offers stable performance globally, though regions like China and South Africa occasionally face latency challenges.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
The solution is very stable.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
 

Room For Improvement

Fortinet FortiGate users seek lower fees, better interface, integration, support, consistent updates, and improved documentation and features.
Huawei NGFW needs improvements in configurability, performance, support, and features, addressing session handling, upgrades, and usability issues.
Zscaler Internet Access needs better integration, user-friendly features, improved support, and competitive pricing to enhance user experience.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
One feature I am missing is the ability to connect automatically to internal monitoring systems.
 

Setup Cost

Fortinet FortiGate is competitively priced, offering cost-effective options, though renewal costs and additional features may increase expenses.
Huawei NGFW offers competitive pricing with potential discounts, though setup costs are high and separate support contracts are required.
Zscaler Internet Access is seen as costly but premium compared to traditional solutions, offering unmatched services and global coverage.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
 

Valuable Features

Fortinet FortiGate is valued for its security features, ease of use, flexibility, reliability, and affordability across organizations.
Huawei NGFW is lauded for its user-friendly interface, seamless integration, high performance, scalability, and effective security features.
Zscaler Internet Access delivers comprehensive cloud-native security with threat protection, ease of use, and centralized management for remote users.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
Some of the most valuable features of Zscaler Internet Access include secure web gateways, URL filtering, data loss prevention, anti-malware defense, file extension blocking, and a comprehensive categorization system.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
373
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Huawei NGFW
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
22
Ranking in other categories
Firewalls (27th), Unified Threat Management (UTM) (12th)
Zscaler Internet Access
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

Firewalls
Secure Web Gateways (SWG)
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Haseeb Mehdi - PeerSpot reviewer
Provides very little difference between NGFW throughput and switching, but needs WAF included
The solution's performance is good with IPSec. IPSec's capacity for Huawei Firewalls was much better than most of the vendors. What happens in Fortinet is when we see the overall switching capacity and the next-generation firewall throughput, there is a big gap. Maybe the overall switching capacity is 20 gigs, but the NGFW throughput is only two gigs. With Huawei, this difference is very little. Many of the features are implemented in the hardware. When we enable it, the firewall capacity does not go down by a big margin. This is something we look forward to, which is better. Huawei also has better core density, so we see a lot of 100G ports and 10G ports available with us. The solution is easy and convenient, and we don't need extra switches to deploy the solution in the network.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Educational Organization
11%
Comms Service Provider
8%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
9%
Educational Organization
7%
Computer Software Company
15%
Manufacturing Company
11%
Educational Organization
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about Huawei NGFW?
The solution's implementation is pretty easy.
What is your experience regarding pricing and costs for Huawei NGFW?
The pricing is quite cheap compared to other NGFWs like Palo Alto or Cisco.
What needs improvement with Huawei NGFW?
Huawei should improve their threat intelligence. They need to have a more diversified platform and continuously updat...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
Huawei USG Firewalls, USG9500 Series, USG6600 Series, USG6300 Series
ZIA
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
KMITL, Peking University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Netgate, Fortinet, OPNsense and others in Firewalls. Updated: July 2025.
860,711 professionals have used our research since 2012.