HPE Zerto Software vs Mozy Pro [EOL] comparison

"Zerto helped to reduce downtime drastically by 80%."

"The customer service and support are excellent."

"The mobile application is very useful as a real-time monitoring, reporting tool. When asked the status of our machine backup and recovery ability, an easy answer is to display the status on the real-time application or browser. The Zerto Analytics tool helps predict future storage needs by tracking trends in space, journal size, and I/O rate. These are reportable statistics making quantifiable tracking easy and accurate. Having a web interface simplifies access by other system administrators."

"There are several valuable features because of the way we use it. The backup and restore features are definitely indispensable."

"The feature of the HPE Zerto Software I appreciate the most is the ease of use of single file restores, which is something we use frequently."

"The migration capabilities are very good."

"Zerto has improved our confidence tremendously, and it has reduced the RPO of any potential restoration needs."

"Its user interface is excellent, and when it comes to data duplication, Zerto is very fast."

"The ability to kick start the service live on the users machine; I also like the graphical representations of data space."

"The data restoration feature is the most valuable because the end user requires minimum support to recover lost data."

"I was using Symantec Backup Exec, and we switched because Mozy is easier to use, and the cost is less."

"I've had good experience with the Mac backup client running silently and keeping files backed up."

"I would like to see a couple of details regarding awareness of VM events coming outside of ZVR."

"They definitely have room for improvement in a couple of areas. One is role-based access control. Right now, they don't have an identity source so they use the identity of the vCenter or the VMM. If they connected to an identity source like Active Directory and allowed for granular roles and permissions, that would be an improvement."

"It would also be nice if they could find a way to make it where one VM does not impact the entire journal history of the VPG."

"While Zerto's current version supports VMware environments, I'd like the added flexibility of using Hypervisors as well."

"I wouldn't mind seeing Zerto sold at a cheaper price point, although the cost is comparable to VMware SRM."

"Customer service is five out of ten. There is room for improvement. We need more local support."

"They kept giving us solutions that would not work, so we had to keep trying different solutions."

"My only business complaint is the cost of the solution."

"The sales support is too poor and there is no point of contact, local representatives are not in positions to assist or even provide a proposal."

"Automated client deployment was not straightforward and never worked for me."

"The support staff were directed to give support on specifics and to stick to the support plan; anything out of the ordinary would be a challenge."

"The selection of directories and files to back up can't be managed centrally, it has to be set on each user's computer."

"Zerto is definitely more costly compared to its competitors, such as VMware Site Recovery Manager. It may not be suitable for small and medium-sized industries."

"I think the cost is reasonable for VM licensing. It's not outside the scope of an enterprise product."

"The pricing seems reasonable. It's still within what we consider to be value-add."

"Zerto is like a Ferrari. It's very fast but not the cheapest solution. You're paying a high price for quality and the assurance that you will have the environment up and steady."

"We feel it is pretty cost-efficient. For the amount of protection that we get for Zerto, we feel that it is at an excellent price point, especially compared to some of the other vendors that were just backup solutions. For all that it does, we feel that the price is good."

"The pricing is a little more expensive in comparison to other tools."

"It is less expensive than the full solution that we had previously, but at the same time, it's not an inexpensive product either."

"I wish it were cheaper, but I would purchase it again at the same price."