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Heroku vs Red Hat OpenShift vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of October 2025, in the PaaS Clouds category, the mindshare of Heroku is 3.4%, up from 2.3% compared to the previous year. The mindshare of Red Hat OpenShift is 11.6%, down from 11.8% compared to the previous year. The mindshare of Salesforce Platform is 3.0%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds Market Share Distribution
ProductMarket Share (%)
Red Hat OpenShift11.6%
Salesforce Platform3.0%
Heroku3.4%
Other82.0%
PaaS Clouds
 

Featured Reviews

Cristian-Molina - PeerSpot reviewer
Has a quick development cycle and continuous integration
The initial setup is straightforward. Heroku integrates well. You only have to push the code, and it automatically deploys the new version. Whether you have permission depends on the application. Currently, I have one application that I deploy myself. I rate the initial setup a nine out of ten, where one is difficult and ten is easy.
Pratul Shukla - PeerSpot reviewer
Adopting a flexible and efficient approach with noticeable improvements in operational costs and continued challenges in job management
Currently, one of the biggest challenges we face is with services and jobs. For spawning batches, although it has crons, it is not easy to integrate with enterprise systems such as Autosys. The entire company uses Autosys, but we are not able to integrate it effectively. We need intermediate servers to run OC utility commands and initiate the cron job. We have to do a lot of modifications to ensure our batches work properly. With physical or virtual servers, even in AWS, we are able to write and manage multiple jobs. Managing batches in Red Hat OpenShift has been a significant challenge. Integrating third parties is a challenge with Red Hat OpenShift. For example, with Elasticsearch, onboarding itself was difficult, running file beats and dealing with routing issues. It is not straightforward, especially since we have some components in AWS as. AWS has many capabilities that come out of the box and are easier to work with compared to Red Hat OpenShift. Red Hat OpenShift's biggest disadvantage is they do not provide any private cloud setup where we can host on our site using their services. The main reason we went with Red Hat OpenShift was because it is a private cloud, and we have regulatory requirements that prevent us from using public cloud.
Sharmila-K - PeerSpot reviewer
Integration processes improve but scripting requires effort
The updates, pricing part, and upgrades to the products are some of the most valuable features with the Salesforce Platform.With the Salesforce Platform, I have minimal experience of approximately one and a half years. I get minimal exposure, once every three or two months, especially during holidays. The Salesforce Platform is connected to the cloud, which is beneficial. When it is integrated with different tools such as Microsoft BI Analytics, it helps us analyze much better. Currently, the integration itself is tricky as we have to use extensive scripting. It should be more of a plug-in and use solution. That is the only issue I see, but otherwise, I appreciate it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to deploy applications, and we don't need to bother about software updates on the server. We don't need to bother about machines, servers, and hardware. We only need to care about the system and functionality that we need or want to develop. They take care of everything else. It provides high availability. It is a pretty good solution that provides everything that we need. It has everything that we need to run our applications. We have many different applications, and we generate three million bills for a company in Brazil. We see more than a billion requests per day in another application. Everything works just fine, and it is very good."
"The platform is very Node.js-friendly, which is something that is important to us."
"I like the tool's scalability, CLI, and dashboards."
"We use Heroku to run generic data. We also use it for our customer development environment. It helps us to build and test websites."
"Thanks to Heroku, we don't need to do as much direct management in AWS."
"Valuable for us was the fast deployment. This means the time to market is improved without pain for developers."
"What I found most valuable about this solution is that it's easy to use and integrate with GitHub actions."
"The most valuable feature of Heroku is the continuous integration and applications it provides."
"It is a stable platform."
"OpenShift's superior dashboard is a notable strength, especially when compared to Kubernetes."
"The solution is easy to scale."
"Great integration with Jenkins for constant integration and development. Supports all the major languages and environments - PHP, Java, Node.js, Ruby, etc."
"We are able to operate client’s platform without downtime during security patch management each month and provide a good SLA (as scalability for applications is processed during heavy client website load, automatically)."
"I would recommend Red Hat OpenShift, especially for its automation capabilities."
"Red Hat OpenShift helped us with managing scaling up and scaling down."
"The initial setup is simple, and OpenShift is open-source, so it's easy to install on any cloud platform."
"The most valuable features of Salesforce are its level of customization and integration."
"The process and the workflows are amazing."
"I found the ease of use most valuable in the Salesforce Platform. I also found the platform pretty light."
"The lead conversion process in Salesforce Sales Cloud is extremely valuable."
"The solution can scale."
"Features they are integrating to the other services."
"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."
"Intuitive to work with and the overall fundamental of the platform is very strong."
 

Cons

"We don't find the pipelines intuitive. The user experience could be better. Having to set up multiple apps, then a pipeline, seems like an overkill on the amount of work to do."
"The tool's configuration is complex."
"I improved the application performance by monitoring and adjusting the cleaner configuration to help set better lightweight limits on containers that run the app instances."
"We would like to be notified when something goes wrong in the process. When something is not working, we should get an alert."
"Their support is good, but they can improve their response time."
"We have to do daily restarts of some processes, which is annoying, and the support for custom CI could be better."
"Heroku should increase its slug size limits."
"Heroku had an authentication problem a few months ago, but they solved it."
"The product’s integration with Windows containers and other third-party products needs improvement."
"There is no orchestration platform in OpenShift."
"They could work on the pricing model, making it more flexible and possibly lower."
"The solution needs to support the new features in Kubernetes more quickly."
"I think that OpenShift has too many commands for running services from the CLI, and the configuration files are a little complicated."
"The whole area around the hybrid cloud could be improved. I would like to deploy a Red Hat OpenShift cluster on-premise and on the cloud, then have Red Hat do the entire hybrid cloud management."
"Its virtual upgrades are time-consuming."
"There are challenges related to additional security layers, connectivity compliance for endpoints, and integration."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"Salesforce is a pretty cumbersome product. It's a product that you need to spend quite a bit of time customizing to your unique business model. Unless you have somebody in house that knows it really well, you're better off spending money with a consultant to get what you need."
"The reporting for Salesforce could be approved. It is a manual process and it would be useful to have a guide or videos on how to generate reports or any other cool things that you could do with the platform."
"I would like to have integration with Google."
"Salesforce's constant rebranding and name changes can be confusing for both customers and partners."
"Better flexibility in editing emails created from templates would be great, and being able to add hyperlinks in emails for scheduling meetings would allow us to automate more."
"It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective."
"The cost of data storage is an issue once the company grows."
 

Pricing and Cost Advice

"Its price is very good."
"I rate the tool's pricing a three out of ten."
"The price of Heroku could be less expensive."
"There is a standard fee for a processing unit, they call them "dynos," and then you pay for add-ons."
"The tool is free."
"The solution is cost-effective."
"The pricing is standard; the solution isn't particularly expensive or affordable."
"The price depends on the type and the nature of the organizations, along with the types of projects that are of considerable range."
"It's expensive. It may be cheaper to invest in building Vanilla Kubernetes, especially if security is not the number one motivation or requirement. Of course, that's difficult, and in some business areas, such as banking, that's not something you can put as a second priority. In other situations, a Vanilla Kubernetes with a sufficiently strong team can be cheaper and almost as effective."
"The licensing cost for OpenShift is expensive when compared to other products. RedHat also charges you additional costs apart from the standard licensing fees."
"The cost is quite high."
"Pricing of OpenShift depends on the number of nodes and who is hosting it."
"We use the license-free version of Red Hat Openshift but we pay for the support."
"Salesforce charges double the rates, or almost three times, compared to its competitors. Our company does incur additional charges for maintenance and support."
"I have heard that it is fairly priced. It offers ROI."
"It is expensive. Licensing is on an annual basis."
"It is very expensive. Its licensing is on a monthly basis."
"The cost of this solution depends on negotiations. It is somewhere between expensive and reasonable. There is always additional costs for consulting services. It's the kind of solution that requires consulting, but it is not a licensing cost. It is a consulting cost. It is CAPEX versus OPEX."
"It is a fair price for what it's offering, in comparison with other solutions that are available on the market."
"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."
"Pricing for the Salesforce Platform is too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
9%
Comms Service Provider
8%
Educational Organization
8%
Financial Services Firm
28%
Manufacturing Company
10%
Computer Software Company
9%
Government
7%
Financial Services Firm
11%
Government
10%
Manufacturing Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise4
Large Enterprise40
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise26
Large Enterprise38
 

Questions from the Community

What do you like most about Heroku?
I like the tool's scalability, CLI, and dashboards.
What needs improvement with Heroku?
I don't like that the web server crashes every day, every 24 hours. The pricing could be improved because scaling the...
What is your primary use case for Heroku?
We use the solution for web applications and web APIs.
How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderfu...
Which would you recommend - Pivotal Cloud Foundry or OpenShift?
Pivotal Cloud Foundry is a cloud-native application platform to simplify app delivery. It is efficient and effective....
What do you like most about OpenShift?
OpenShift facilitates DevOps practices and improves CI/CD workflows in terms of stability compared to Jenkins.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work be...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we d...
 

Also Known As

No data available
No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Facebook, UrbanDictionary, Code for America, Mailchimp, Rapportive, GitHub, TED, and Lyft.
UPS, Cathay Pacific, Hilton
ADP
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), Red Hat and others in PaaS Clouds. Updated: September 2025.
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