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Helix ALM vs OpenText UFT One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Helix ALM improved traceability, collaboration, and efficiency, reducing project delays and costs, while enhancing project visibility, control, and defect detection.
Sentiment score
7.5
OpenText UFT One offers over 300% ROI by enhancing efficiency, reducing costs, and supporting diverse systems through AI capabilities.
The development time using UFT can be cut down into half as compared to coding from scratch.
Automation is done very fast, leading to improvements in the QA process and reducing the time needed for test automation.
We can easily achieve a return on investment in one, two, or three years.
 

Customer Service

Sentiment score
6.9
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
Sentiment score
6.2
Users report varied OpenText UFT One support experiences, noting quick responses but sometimes slow resolutions, especially for complex issues.
Organizations can't wait for this lengthy process, especially when they are under pressure with their timelines.
Support cases are easily created and attended to promptly, depending on urgency.
The technical support is rated eight out of ten.
 

Scalability Issues

Sentiment score
5.0
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
Sentiment score
7.2
OpenText UFT One scales well with proper licensing management, though execution speed and large test volumes may pose challenges.
The tool can be installed on all computers used by developers or test automation engineers.
 

Stability Issues

Sentiment score
7.3
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
Sentiment score
6.5
Users have mixed opinions on OpenText UFT One's stability, noting issues with crashing and updates affecting performance.
One of the key stability issues was that Windows would consume memory without releasing it, leading to regression testing crashes.
 

Room For Improvement

Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
OpenText UFT One needs performance and stability improvements, enhanced browser compatibility, intuitive interface, and better technical support.
We frequently encountered stability issues when the browser dependency caused Windows to consume memory without releasing it, leading to crashes during regression testing.
If it could move closer to a no-code or low-code solution, it might dominate the market again.
Incorporating behavior-driven development tests would enhance the capabilities of UFT One.
 

Setup Cost

Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
OpenText UFT One, though pricey, offers robust automation features and integration, making it valuable for enterprises needing extensive capabilities.
There are many open-source tools with no cost, and there are no-code tools that are less expensive than UFT.
It's cheaper than Tricentis Tosca but more expensive than some others.
The pricing or licensing policy of OpenText is a bit expensive, however, it's one of the best solutions in the market.
 

Valuable Features

Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
OpenText UFT One provides comprehensive cross-technology testing automation with strong compatibility, integration, and innovative AI testing capabilities.
UFT supports Oracle, SAP, PeopleSoft, and other non-web applications, making automation feasible.
OpenText UFT One offered valuable features by allowing us to build up libraries to streamline repetitive tasks, making scripting much easier.
The object repository is one of the best in the market, allowing creation of a repository useful for all tests.
 

Categories and Ranking

Helix ALM
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (19th), Application Requirements Management (7th), Test Management Tools (15th)
OpenText UFT One
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
96
Ranking in other categories
Functional Testing Tools (2nd), Mobile App Testing Tools (2nd), Regression Testing Tools (3rd), API Testing Tools (7th), Test Automation Tools (3rd)
 

Mindshare comparison

While both are Application Lifecycle Management solutions, they serve different purposes. Helix ALM is designed for Application Lifecycle Management (ALM) Suites and holds a mindshare of 0.6%, up 0.3% compared to last year.
OpenText UFT One, on the other hand, focuses on Functional Testing Tools, holds 9.4% mindshare, down 9.6% since last year.
Application Lifecycle Management (ALM) Suites
Functional Testing Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
Badari Mallireddy - PeerSpot reviewer
Automation becomes feasible with diverse application support and faster development
I have used UFT for web application automation, desktop application automation, and Oracle ERP automation UFT provides object identification, which is one of the easiest to use. It requires less coding, has built-in features for API testing, and most importantly, it supports more than just web…
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Top Industries

By visitors reading reviews
Healthcare Company
17%
Manufacturing Company
12%
Computer Software Company
10%
Financial Services Firm
9%
Financial Services Firm
17%
Manufacturing Company
17%
Computer Software Company
13%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
How does Micro Focus UFT One compare to Tricentis Tosca?
We reviewed MicroFocus UFT One but ultimately chose to use Tricentis Tosca because we needed API testing. MicroFocus UFT is a performance and functional testing tool. We tested it, and it was well...
What do you like most about Micro Focus UFT One?
My company has not had an issue with OpenText UFT One since we have been using it for the past three to four years.
What needs improvement with Micro Focus UFT One?
OpenText UFT One required knowledge of VBScript, which is a limited version of Visual Basic. We frequently encountered stability issues when the browser dependency caused Windows to consume memory ...
 

Also Known As

TestTrack
Micro Focus UFT One, Micro Focus UFT (QTP), QTP, Quick Test Pro
 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Sage, JetBlue, Haufe.Group, Independent Health, Molina Healthcare, Cox Automotive, andTMNA Services
Find out what your peers are saying about Atlassian, Microsoft, OpenText and others in Application Lifecycle Management (ALM) Suites. Updated: May 2025.
853,868 professionals have used our research since 2012.