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Heimdal Endpoint Security vs WatchGuard EPDR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
5th
Ranking in Endpoint Detection and Response (EDR)
7th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
108
Ranking in other categories
Extended Detection and Response (XDR) (6th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (2nd)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
40th
Ranking in Endpoint Detection and Response (EDR)
37th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (25th), Domain Name System (DNS) Security (12th), Ransomware Protection (12th)
WatchGuard EPDR
Ranking in Endpoint Protection Platform (EPP)
10th
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.5%, up from 0.2% compared to the previous year. The mindshare of WatchGuard EPDR is 2.0%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.5%
WatchGuard EPDR2.0%
Heimdal Endpoint Security0.5%
Other94.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
NJ
Section Head, Information Technology at a transportation company with 201-500 employees
Using cloud-based console for software inventory management and email alerts
I have no idea if I use some automation functions. I can't find any disadvantages; maybe that is because many companies haven't used it. I would prefer to see some features such as AI in antivirus solutions. I appreciate reporting, but it could be better with monthly reporting or auto-generated monthly reports.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is pretty easy."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"I've found the solution to be highly scalable for enterprises."
"Cortex is the best tool for endpoint detection, with playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."
"Cortex XDR by Palo Alto Networks is easy to use and does not consume a lot of hardware resources."
"Has great threat detection capabilities."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"We've had a significant increase in blocking with a decrease in false positives, because it's looking at how the files work, not just a list of files that it's been told to look for."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"Heimdal is a very agile and lightweight solution."
"The patch management module is very important."
"Panda Security solution has a feature to block any unknown process and that is what is best about it."
"It is easy to manage."
"I can put tons of load on it."
"What I appreciate the most about WatchGuard EPDR is that with the managed detection and response system, when there is an alert about the product running, the turnaround time for enabling it is less than two hours."
"The EDR has a high accuracy rate with only a few false positives."
"The feature I find most valuable is the advance search engine."
"The most valuable features of Panda Security Adaptive Defense are the useful hardware information it provides, light on resources, controllable from the console, remote scan functionality, and the blocking of a lot of URL malware."
 

Cons

"I recommend adding a data loss prevention (DLP) solution to Cortex XDR by Palo Alto Networks. The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products."
"The encryption is not up to the mark."
"It'll help if customization was easier."
"Cortex XDR could improve its sales support team, including better commission structures and referral programs."
"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"There is a severe gap in functionality between Windows, Linux, and Mac versions."
"It is an enterprise-level solution. Its price could be less expensive."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"What we lack is granular USB control."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"I would like to see better data protection."
"Panda Security Adaptive Defense is stable. However, when updates are being done on the computers we can experience some troubles because the computers need to be restarted. When we start the computers they are not functioning correctly and we have not received proper feedback regarding this random issue."
"Occasionally, we suffer from little bugs that give us the wrong message."
"The gap between the two final conclusions is a problem, whether or not a file is known to be malware or is known to be safe."
"Panda Adaptive Defense 360 is not compatible with certain network devices like access points, switches, or routers, which would be an area for improvement."
"Panda Security Adaptive Defense’s stability could be improved."
"Their MacOS support isn't that good."
"For some urgent updates, I don't like the need for the tool to be frequently restarted."
 

Pricing and Cost Advice

"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"It is "expensive" and flexible."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"It has reasonable pricing for the use cases it provides to the company."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"I feel it is fairly priced."
Information not available
"The price is excellent."
"I don't think Panda's license is too expensive, but they're charging more than it's worth. It's a yearly license. For 1,000 endpoints, it's around $18,000."
"The product is available at a high price."
"There is a license needed to use this solution and it is approximately $30 annually."
"Panda is cloud-only and comes at a reasonable cost. It is a set price per seat."
"The licensing costs are not too high. We pay about 20 Euros a year. It's a reasonable amount to pay."
"The solution's pricing is better compared to other products."
"Customers need to pay monthly licensing costs for Panda Security Adaptive Defense, which is not expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
9%
Comms Service Provider
7%
Computer Software Company
15%
Comms Service Provider
9%
Non Profit
7%
Media Company
6%
Comms Service Provider
12%
Computer Software Company
11%
Manufacturing Company
7%
Hospitality Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise20
Large Enterprise47
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise2
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
What needs improvement with WatchGuard EPDR?
I would not be able to say what areas of WatchGuard EPDR have improved, as I do not work with the product myself so m...
What is your primary use case for WatchGuard EPDR?
My clients use Panda Adaptive Defense 360 for security purposes.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
Panda Adaptive Defense 360
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Indra, Valea AB, Fineit, Aemcom, Data Solutions INC., Gloucestershire NHS, Golden Star Resources Ltd, Hispania Racing Team, Instituto Dos Museus e da ConserÊo, Escuelas Pias Provincia Emaus, Axiom Housing Association, Municipality of Bjuv, Lesedi Nuclear, Mullsj_ municipality, Eng. skolan Norr AB, Dalakraft AB, Peter Green Haulage Ltd
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: February 2026.
884,933 professionals have used our research since 2012.