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HCL Notes vs KerioConnect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on May 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Notes
Ranking in Email Applications
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
19
Ranking in other categories
No ranking in other categories
KerioConnect
Ranking in Email Applications
10th
Average Rating
6.8
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Email Archiving (8th)
 

Mindshare comparison

As of August 2025, in the Email Applications category, the mindshare of HCL Notes is 3.5%, up from 3.3% compared to the previous year. The mindshare of KerioConnect is 4.5%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Applications
 

Featured Reviews

Herad Howell - PeerSpot reviewer
Secure communications that prompts responses with room for improved user interface
I primarily value HCL Notes for its security features. The software's secure communication is particularly useful when dealing with professional entities. It ensures that business is conducted smoothly, allowing me to use my organization's email confidently, as opposed to my personal Gmail, which might not prompt responses from some entities.
David Bloomer - PeerSpot reviewer
Lightweight, simple, and robust; easy to maintain and doesn't require a lot of system resources to run
Kerio Connect does as advertised, so there are no real issues with the product itself. It's developed regularly, so there are constant updates. Possibly, the support and development have lessened since they've sold the company, but as far as the product itself is concerned, there isn't anything that I would suggest needs improvement. If I'm being picky, Kerio Connect uses a proprietary, mappy atom for Outlook, and it would be nice if they used a native mappy connection instead, but that's the only additional feature that I would like to see in its next release. If they have native Outlook map integration, that would be great, but other than that, it's got all the functions that I think a mail server should have.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the UI."
"It offers unique capabilities, excellent security, and replication features."
"It is easy to integrate the product with other services."
"The offline access feature in HCL Notes helps me significantly due to its strong replication mechanism, allowing me to work wherever I am, and when I connect, it facilitates two-way replication of information."
"The product is very stable and scalable."
"The solution provides great security."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"The most valuable feature is security. It's very easy to manage security on records, views, and tables."
"Kerio Connect is secure, flexible, and easy to control from the user interface. It has many security features able to be controlled from one place, such as anti-spam. I have found it very convenient. Additionally, you can analyze log files and share folders which is helpful."
"The user interface is good."
"What I like most about Kerio Connect is that it supports ActiveSync, and that is its most critical feature. The solution is also a nice, simple, robust, and stable mail server."
"We have contacted technical support a handful of times and received some assistance."
"We use the solution as a mail server. It connects with Outlook and is used for calendaring and similar tasks."
"The solution is easy to maintain, unlike Exchange. It's easy to create multiple domains and back up and restore if needed. It also has good security features like anti-spam and antivirus."
"It's relatively simple to use."
"The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud."
 

Cons

"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"The only improvement that we're planning to do is that all our applications are still designed in the layout and format of Notes version 4, and our plan over the coming years is to modernize their look. One of the things they're developing or considering deploying is a program to automatically upgrade the look and feel of databases. If they deploy that, that will be revolutionary. In other words, we decide on a corporate look and feel for our database and press a button. We've probably got 50 different applications in Notes, and it would just go through the whole lot and upgrade all of them to look the same."
"The solution could improve by adding some more features."
"While HCL has made significant advances in the user interface and diverse platform compatibility, some improvements could be made in user-friendliness and graphical interface enhancements."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"Some people complain that they want something more modern and jazzy."
"One minor issue was that using Notes to connect to clients not running on Domino, such as Gmail or Outlook, is not particularly great."
"There is a chat component but it does not work properly."
"It could be simpler to use and install, but I still wouldn't use it because there isn't a compelling use case."
"KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval."
"KerioConnect is stable as long as you use a strong password."
"The solution could improve the redundancy because we only have one copy of the Kerio Connect server on our hardware. The next step for us is to move to the cloud and if Kerio does not have a cloud version available they should release one"
"Most of our clients use Outlook and Kerio Connect. Occasionally, Kerio can be a bit slow. They could make it faster to get onto the web interface without so much load time. It's just slow with Outlook, however, for some reason."
"The search and archiving documentation capabilities need to be stronger."
"We are considering switching to Microsoft Exchange. One reason is that it doesn't improve our workflow and doesn't integrate well with Microsoft 365 applications."
"I would like to see better support from their support team."
 

Pricing and Cost Advice

"It was reasonably priced, but the product itself was not worth the cost."
"We pay licensing fees on a yearly basis."
"It is far cheaper to license. It is a third of the cost of our Microsoft license for 10 times the amount of usage. Developing applications cost a fraction of anything else. There are two reasons for that. First of all, applications are very fast to build. All the security is already built into the platform, so you don't have to worry about security at all. The other thing is that because fewer people use it than, for example, Microsoft SharePoint, the salary commanded by programmers is slightly lower. So, it is not only faster; you also get cheaper programmers. So, you really win-win-win on it."
"I don't remember how much we paid when we first bought the Domino license, but now, we pay only for the passport. For 30 client licenses, we pay about $1,500 per year, and we don't consider it very expensive for the quality of the product. In our case, we need 30 client licenses. So, we buy 30 client licenses independently of the server. It is very easy for us to choose and maintain this kind of license and get the passport advantage."
"The price is reasonable."
"The solution is expensive. There are many components or features which make the price very high."
"We pay annually for the use of the solution."
"The solution's pricing depends on how long you plan to keep it because you pay on a per-year basis. You might have a one-time setup cost for something like Microsoft Exchange or a Linux mail server. I'd say this solution is expensive on a per-year basis, almost 2000-3000 dollars annually. It doesn't seem to pay off yet, so we're considering switching to another product."
"The pricing is about $3 per mailbox per month."
"The price of Kerio Connect is better when comparing it to others solutions."
"KerioConnect has a first-time cost and yearly subscription. It is not expensive."
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Top Industries

By visitors reading reviews
Government
16%
Manufacturing Company
13%
Computer Software Company
12%
Financial Services Firm
7%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Notes?
The security and performance of the solution are good even though our platform is variable, except for the mail services.
What needs improvement with HCL Notes?
Regarding additional functions, the front end of the databases on the home screen looks somewhat old-fashioned. It could be modernized by the development team.
What is your primary use case for HCL Notes?
Our use case for HCL Notes is that we use it for critical production databases and a lot of administration databases. We use it for email and calendars extensively.
What do you like most about KerioConnect?
The most valuable features are security and privacy because you installed it on your server, within your company premises, not in the cloud.
What is your experience regarding pricing and costs for KerioConnect?
KerioConnect has a first-time cost and yearly subscription. It is not expensive.
What needs improvement with KerioConnect?
KerioConnect continues to improve with regular updates throughout the year. They must be added to the roadmap, which requires approval. In larger organizations, the server's capabilities and the da...
 

Comparisons

 

Also Known As

IBM Lotus Notes, Lotus Notes
No data available
 

Overview

 

Sample Customers

Connect2Cloud, Hansgrohe, Sauk County, Blue Water Shipping, FDBR, ibml, Multivac, Aarhus University Hospital, Hendricks Regional Health, Asian Paints, Integra Legal, Sunplus Technology, S¾SS, The Moroccan Ministry of Youth and Sports, Nicrometal, Doncasters Group, Practice Plan, Barr, RACV, Neotechnik, Deutsche Notes User Group
Southern Tier Brewing Company, Innotta, Baustoff + Metall, Hamifleurs, Chanson TV, Ryman Stationery
Find out what your peers are saying about HCL Notes vs. KerioConnect and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.