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HCL Connections vs Microsoft Office SharePoint Server comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

HCL Connections
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
55
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (5th), Enterprise Social Software (14th)
Microsoft Office SharePoint...
Average Rating
7.8
Reviews Sentiment
4.3
Number of Reviews
40
Ranking in other categories
Content Collaboration Platforms (5th)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. HCL Connections is designed for Corporate Portals (Enterprise Information Portals) and holds a mindshare of 6.0%, up 3.5% compared to last year.
Microsoft Office SharePoint Server, on the other hand, focuses on Content Collaboration Platforms, holds 3.3% mindshare, down 7.1% since last year.
Corporate Portals (Enterprise Information Portals) Mindshare Distribution
ProductMindshare (%)
HCL Connections6.0%
SharePoint19.8%
Drupal18.6%
Other55.599999999999994%
Corporate Portals (Enterprise Information Portals)
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Microsoft Office SharePoint Server3.3%
Office 3658.5%
Google Workspace7.9%
Other80.3%
Content Collaboration Platforms
 

Featured Reviews

Hasnain Zahid - PeerSpot reviewer
Talent acquisition & development specialist at Software Productivity Strategists, Inc. (SPS)
A stable tool useful to manage marketing-related activities
Stability-wise, I rate the solution a nine out of ten. Sometimes, the portal hangs because I find that if I am on a web page, I have to log out, and then I have to log in to the portal again. Since I see that the portal hangs at times, I have to move from one side of the portal to the next, making me feel that some things are scattered in the product. I attended a meeting with IBM recently, and they are improving a few of the things, in my opinion. The concerns that I have related to the product are being improved since I think many other users have reported issues similar to the ones I faced.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Has transformed how I manage documents through metadata and automation while enabling structured collaboration
Microsoft should restore some functionalities from older versions of Microsoft Office SharePoint Server 2003 and 2010. Specifically, bringing back something similar to SharePoint Designer would be beneficial. SharePoint Designer was both advantageous and challenging - developers found it limiting and preferred Visual Studio, while non-developers struggled to use it effectively. A new tool for configuring webpage design and development for content pages would be valuable. The current system is too basic. While integration of filtered lists and libraries is possible, it requires knowledge of Python or jQuery. A WYSIWYG editor would be preferable to requiring programming knowledge or Visual Studio.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Licensing price was very competitive compared to Jive or SharePoint, and we went from zero to pilot with business within eight weeks, making this a very cost efficient offering."
"It is the single source of truth that can be shared anywhere."
"This is a great set of tools that is easy to adapt to different teams."
"The most valuable feature is Files, because we are working together with our accounting department in different countries."
"The possibility to share files in a unified way helps our organization."
"File sharing is the number one feature, as I can have a document or whatever live file I want everywhere, following me like a private cloud."
"Our own ROI was within nine months, and we directly benefited from more knowledge sharing (and avoiding re-inventing the wheel) and shorter meetings."
"The integration of all tools delivered by the platform itself is the most valuable feature of this product, in addition to its ability to integrate with already available default infrastructure tools within the company (like central directories (LDAP’s), load balancer infra or HTTP infra, which is already in place)."
"The feature that I value the most about Microsoft Office SharePoint Server is the ability to have multiple persons in a file at the same time, which was not possible when we started using computers."
"There is a lot more flexibility in the cloud, especially for mobile development."
"Microsoft Office SharePoint Server helps with return on investment as it saves a lot of time and helps clients improve their processes."
"The integration with security tools in Microsoft Office SharePoint Server is one of the significant pluses since it alerts the IT team if anyone tries to redirect an email, which is illegal for us."
"The Microsoft Office SharePoint Server is a main feature of Microsoft, and I use it for everything I share inside the organization and outside the organization; it's easy to use, easy to share, and easy to manage all SharePoint services."
"Document management and records management features are the most valuable."
"The support from Microsoft is very quick and they are very proactive."
"It's a very robust product."
 

Cons

"Level 1 sometimes seems as if they are part of a call center."
"We've had a few issues, but overall the stability has been pretty good."
"Most Connections functionality must be customized and personalized but it is more expensive to customize this product, and the product does necessarily provide the widespread coverage that a customer may seek."
"For our Knowledge Management initiative, it would benefit to have capabilities within the tool to have one single source of information that allows access to the information needed based on the user’s role within the organization."
"We hear complaints from our users that Connections, and other IBM products, are not intuitive."
"Technical support is hit-and-miss. In general, the support staff is willing, but there is a large range of capabilities among them, from mediocre to excellent."
"Development of more customized widgets as per the organization’s requirement is one area, which if improved, will attract even those employees who don't use this product often."
"For us in the IBM Connections Cloud, we would like to use the capability for instant messages, but we need to have the groups sync up to the cloud from the on-premise, which it doesn't do at this point of time."
"The velocity and speed of information retrieval in Microsoft Office SharePoint Server could be improved."
"I would like to see more Agile techniques and seamless integration with other applications."
"I would rate my experience with Microsoft technical support as sometimes frustrating because of the time it takes for the Microsoft team to react to their particular case."
"The user interface needs improvement because there is a lot of stuff in there. I use five to eight navigation buttons. It should be more user-friendly. Frequently used menu items should be arranged in a proper way. That would be helpful."
"From Microsoft, the support normally takes longer than we need and it's not a route we appreciate."
"This solution is not very stable. It is useful to arrange data but it's not the best for big data. Sometimes we have issues with our reports as a result."
"The user interface needs improvement because there is a lot of stuff in there."
"The product is behind in development and lacks some features."
 

Pricing and Cost Advice

Information not available
"One of the reasons why we don't recommend the cloud version of SharePoint is the cost. With the on premise version, you pay for the license once. For the cloud version, there is a recurring fee. It is very expensive. They expect everyone to pay $20 or $30 per user per month."
"Pricing plans may be flexible depending on volume usage and your corporate relationship with Microsoft."
"There are some aggressive discounts offered by Microsoft for organizations that are not for profit, which we are, and it makes it quite attractive to consider."
"It can be expensive for on-premises deployments, especially when you have to support SQL Server as your backend database. That's where the cost comes into play. SQL Server has its own licensing, which Microsoft keeps on changing. Therefore, it can become costly. In the earlier versions of SharePoint, version 2007 or 2010, they had an express version where the SQL Server licensing was free. It wasn't like a full-blown SharePoint. It was only a slimmed-down version. It used to be whatever your hardware costs. You would install the free software and work with it, but you were very limited in what you could do in SharePoint. If you wanted the SharePoint Enterprise Server with all the bells and whistles, then you had to pay more to get the SQL Server license based on the number of users or servers. The subscription model is different for cloud deployments. Licensing is per user and per month. The cost also depends on the storage required. If you have a lot of sites or documents, then you need to expand it based on your needs."
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Top Industries

By visitors reading reviews
Construction Company
18%
Outsourcing Company
12%
Manufacturing Company
12%
Performing Arts
8%
Construction Company
15%
Financial Services Firm
10%
Comms Service Provider
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise11
Large Enterprise26
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise13
Large Enterprise17
 

Questions from the Community

What needs improvement with HCL Connections?
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team ...
What is your primary use case for HCL Connections?
I use HCL Connections for marketing purposes. The IBM product in our company already provides us with direct links to the marketing and HR sides.
What is your experience regarding pricing and costs for Microsoft Office SharePoint Server?
I am not aware of the pricing, so I cannot say if the solution is expensive or quite affordable.
What needs improvement with Microsoft Office SharePoint Server?
My expectation when I start using a Microsoft product is that it would be easy to incorporate diagrams and such from other Microsoft Office products. Incorporating a diagram I've embedded in a slid...
What is your primary use case for Microsoft Office SharePoint Server?
I produce content about the work I'm doing inside the company, making information about IT architecture, work processes within IT architecture, and security reviews of applications or infrastructur...
 

Also Known As

IBM Connections, Lotus Connections
Office SharePoint Server, MS Office SharePoint Server
 

Overview

 

Sample Customers

Yamato Financial Co. Ltd., University of Zurich, Gwinnett County Public Schools, Royal Boskalis Westminster N.V., Telus, Rabobank, Christian Brothers Services, Grupo Financiero Banorte, The Loft Group, Dow Water & Process Solutions, JGC Corporation, College of Medicine, Swansea University, solvito GmbH, Loft Group, Hamm-Reno Group GmbH, Geno SA
Del Monte Foods, Unicredit Leasing, Dudley Metropolitan Borough Council, Nokia Czech Republic, Perkins Eastman, JLL, ICA, óxito Software, Dorset Software, PKP Cargo, Arcapita Bank B.S.C., AVE CZ, Chesapeake Energy
Find out what your peers are saying about Microsoft, Atlassian, Drupal and others in Corporate Portals (Enterprise Information Portals). Updated: May 2026.
900,838 professionals have used our research since 2012.