The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team to get back to us, and then they just analyze the issue. It takes more than a week just to forward the request, and then the customer support gets back to us, which I found to be really annoying. If you are having an issue on a Monday, the support personnel will contact you next Monday.
IBM Connections™ is a leading unified collaboration and social networking solution that helps you filter out the noise to get work done. Connections empowers your teams and organization to engage with the right experts, accelerate innovation, and deliver results. All the collaboration tools you need to be productive are united under a single sign-on so you can reduce time spent switching between disparate tools and focus on the people and work that matters most. Experience a security-rich and...
The support is an area where the product can improve. My company faces some support-related issues because whenever we create or generate a ticket, it takes two days for the product's support team to get back to us, and then they just analyze the issue. It takes more than a week just to forward the request, and then the customer support gets back to us, which I found to be really annoying. If you are having an issue on a Monday, the support personnel will contact you next Monday.
The file plugin for Mac need some improvement.