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GoToWebinar vs Skype for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoToWebinar
Ranking in Virtual Meetings
21st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Skype for Business
Ranking in Virtual Meetings
4th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Virtual Meetings category, the mindshare of GoToWebinar is 2.2%, up from 1.8% compared to the previous year. The mindshare of Skype for Business is 11.7%, up from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings
 

Featured Reviews

RITA Conroy-Martin - PeerSpot reviewer
Video library is a great tool and it enables good customization; feels a little antiquated and rusty
I like that recordings are available immediately, it's a great feature. I also appreciate being able to use the video library as a tool, and the integration of an API with other systems we have. We were able to build our own customer portal and then integrate into GoToWebinar with a seamless interface. People thought they were on our platform, but they were using GoToWebinar. Those are unique features that seemed to be very easy for our development team to integrate. I like that aspect of it. It also provides good visibility if somebody had seen a webinar that was useful. It's very easy to push them out. Registration is an easy process as is customization on the back end. We very rarely had technical issues running the webinars so it's a pretty robust platform overall.
Magdalena Teodorczuk - PeerSpot reviewer
Offers great audio and video quality for virtual meetings
I like the instant messaging feature in the product since I prefer to use the chat functionalities provided by the solution. It is easy to integrate the product with some of the other solutions in the market. I rate the integration capabilities of the product a ten out of ten. The product's user interface is user-friendly. I use the product at a personal level, so I can't speak about the support it provides for the maintenance part. I rate the overall tool a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to build our own customer portal and integrate into GoToWebinar with a seamless interface."
"I can extract the activity and the attendance reports, along with every single question that was asked during the webinar, which is a feature that we highly value."
"This solution is very reliable. It is easy to switch between audio and microphone when using headphones."
"The interface is browser-based and simple, which is an advantage over other solutions."
"All of their features are good. They are more or less equivalent to the competition. There's less disturbance, less jitter, the voice is always good even at a low bandwidth."
"You can do meetings of up to two hundred people in a single conversation."
"It's a good product, we like using it."
"The most valuable feature is how useful it has been for virtual meetings during the pandemic."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good."
"People are now able to virtually collaborate with their staff and have a conference call. We don't need a phone line to make that conference call and we are saving on that. People are able to share their presentations. Also, they can chat using the Skype"
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
 

Cons

"GoToWebinar would be improved with the inclusion of support for video endpoints."
"The platform feels old and a little rusty, more could be invested into the look and feel of it."
"Some of my friends also use GoToWebinar to collect clients for affiliate marketing. In those cases, they found some features were missing with respect to some of the competition. And the worst part is the price."
"The sharing of cameras is limited to meeting organizers."
"The chat window and using polls is easier in Zoom than compared to GoToWebinar. Make it simpler and easier to publish polls on the fly would improve the solution."
"The group feature of Skype for Business needs improvement. It should also be improved for online lectures."
"Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage."
"The user experience during long sessions could be improved to avoid issues like intermittent disconnections or login failures."
"Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow."
"The initial setup could be simplified."
"I believe optimizing the solution for lighter endpoints, particularly for embedded endpoints on mobile devices, would be valuable."
"The solution isn't connected to Microsoft Teams, and I feel like there is better communication on that particular solution. The group capabilities are a bit less than Teams."
"The solution's functionality needs to be moved to Microsoft Teams. Its technology is outdated."
 

Pricing and Cost Advice

"It is a monthly subscription and the price is quite expensive if you're not paying annually."
"This is a free solution."
"It may be slightly costly, but the features are awesome."
"It may be considered costly for certain markets, such as in India."
"We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
"Previously, I did not use another solution."
"When it comes to the pricing of the solution, I rate it as a five out of ten. It falls somewhere in the middle between being cheap and expensive."
"The licensing is billed on a yearly basis."
"I am using a corporate account for which I have not made any payments."
"Skype for Business' pricing is reasonable."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
17%
Government
10%
Financial Services Firm
9%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Skype for Business?
Skype for Business is affordable and has decent pricing. The video quality is a bit lower than Teams or Zoom, but it remains a good solution overall.
What needs improvement with Skype for Business?
The video quality could be improved, possibly due to internet connection issues. However, there is no significant weakness in Skype for Business.
 

Also Known As

No data available
Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
 

Overview

 

Sample Customers

Avigilon Corporation, Bitdefender, British Library's Business & IP Centre, Business Wire, Clarity, Colt, Conversion Rate Experts, Cornerstone Home Lending Inc., DemandGen, DPR Construction
EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Find out what your peers are saying about GoToWebinar vs. Skype for Business and other solutions. Updated: July 2025.
865,484 professionals have used our research since 2012.