Google Cloud's operations suite (formerly Stackdriver) vs ITRS Geneos comparison

Google and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Google is ranked #23 with an average rating of 10.0, while ITRS is ranked #33 with an average rating of 5.0. Google holds a 0.9% mindshare in APM, compared to ITRS’s 1.1% mindshare. Additionally, 100% of Google users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Google Cloud's operations s...

Read 10 Google Cloud's operations suite (formerly Stackdriver) reviews

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1,861 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
2,798 Comparison Views

96% willing to recommend

Google Cloud's operations s...

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Google Cloud's operations suite are key monitoring tools. While ITRS Geneos offers depth in customization and support, Google Cloud's operations suite excels in data integration and scalability.

Features: ITRS Geneos' valuable features include real-time monitoring, customizable dashboards, and versatile alerting mechanisms. Google Cloud's operations suite stands out with seamless cloud integration, automated incident response, and comprehensive log management.

Room for Improvement: ITRS Geneos users mention a steep learning curve and a desire for better documentation. Google Cloud's operations suite users seek improvements in multi-cloud support and enhanced visualization tools.

Ease of Deployment and Customer Service: ITRS Geneos deployment is appreciated for its on-premises robustness but is seen as complex. Users value its reliable customer service. Google Cloud's operations suite is praised for rapid cloud deployment and consistency, although customer service reviews are mixed regarding response times.

Pricing and ROI: ITRS Geneos is deemed costly but justifiable for large enterprises with specific needs, showing good long-term ROI. Google Cloud's operations suite pricing is more accessible and offers scalable options, which users find advantageous for a strong ROI in diverse deployments.

To learn more, read our detailed Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos Report (Updated: December 2025).

Buyer's Guide

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Cloud's operations s...

Ranking in Application Performance Monitoring (APM) and Observability

23rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Log Management (24th), Cloud Monitoring Software (17th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (68th), IT Infrastructure Monitoring (45th)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 0.9%, down from 1.3% compared to the previous year. The mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Google Cloud's operations suite (formerly Stackdriver)	0.9%
ITRS Geneos	1.1%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Patel

Senior Technical Architect at T-Systems International GmbH

Offers reliable Ops Agent and logging transport feature with easy third-party integrations

As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or Big Query can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings. It has default integration for all gcp services. recently managed Prometheus support gives more flexibility to organizations to remain connected with their current Prometheus setup. We leveraged integrated FinOps Hub for recommendations for our workloads and server configurations, helpd us lot in order to get maximum TCO.

Read full review

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Offers a valuable logging transport feature"

"Provides visibility into the performance uptime."

"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."

"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."

"We find the solution to be stable."

"Google's technical support is very good."

"The cloud login enables us to get our logs from the different platforms that we currently use."

"I like the monitoring feature."

More Google Cloud's operations suite (formerly Stackdriver) pros

"I always appreciate Geneos's stability and ease of use."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

More ITRS Geneos pros

Cons

"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."

"The product provides minimal metrics that are insufficient."

"The process of logging analytics can be improved"

"Lacking sufficient operations documentation."

"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."

"The logging functionality could be better."

"It could be even more automated."

"It is difficult to estimate in advance how much something is going to cost."

More Google Cloud's operations suite (formerly Stackdriver) cons

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"Data visualization – real time and historical – is a weakness."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

More ITRS Geneos cons

Pricing and Cost Advice

"The cost of using Stackdriver depends on usage."

"The cost could be lower."

"We have a basic standard license without any additional costs."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing seems reasonable. We're happy enough with it."

"You will get the best price if you get a single global deal."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"I can say it's not that cheap because the licensing is a little bit costly"

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

12%

University

Comms Service Provider

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

What is your experience regarding pricing and costs for Google Stackdriver?

As Ops Suite, is a google product which effectively comes at zero setup cost, in order to manage your on-premises logs on onsite, it involves negligible cost for using ops agent and it also include...

See all answers

What needs improvement with Google Stackdriver?

If the errors are caught early in the interface, it would be easier for users to manage. The process of logging analytics can be improved.

See all answers

What is your primary use case for Google Stackdriver?

I use the solution for logging, defining alerts, and monitoring. Our company's Java and Python logging teams mainly use it.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Google Cloud's operations suite (formerly Stackdriver) report

Download Google Cloud's operations suite (formerly Stackdriver) product report

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Also Known As

Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring

Geneos

Overview

Real-time log management and analysis

Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.

Built-in metrics observability at scale

Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.

Stand-alone managed service for running and scaling Prometheus

Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.

Monitor and improve your application's performance

Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.

Google

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Uber, Batterii, Q42, Dovetail Games

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos

December 2025

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