Google Cloud&#39;s operations suite (formerly Stackdriver) vs ITRS Geneos comparison

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Cloud's operations s...

Ranking in Application Performance Monitoring (APM) and Observability

31st

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Log Management (23rd), Cloud Monitoring Software (18th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

33rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Network Monitoring Software (37th), IT Infrastructure Monitoring (28th)

Mindshare comparison

As of October 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 0.9%, down from 1.0% compared to the previous year. The mindshare of ITRS Geneos is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Google Cloud's operations suite (formerly Stackdriver)	0.9%
ITRS Geneos	0.9%
Other	98.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Patel

Senior Technical Architect at T-Systems International GmbH

Offers reliable Ops Agent and logging transport feature with easy third-party integrations

As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or Big Query can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings. It has default integration for all gcp services. recently managed Prometheus support gives more flexibility to organizations to remain connected with their current Prometheus setup. We leveraged integrated FinOps Hub for recommendations for our workloads and server configurations, helpd us lot in order to get maximum TCO.

Read full review

Ravi ShankarSundarasan

Senior Enterprise Cloud Architect at Blue Yonder

Real-time monitoring has improved incident response and supports proactive anomaly detection

The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."

"Provides visibility into the performance uptime."

"It has reduced the amount of time that we would take for troubleshooting."

"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."

"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."

"The cloud login enables us to get our logs from the different platforms that we currently use."

"I would tell potential users that the current version is much nicer than the previous one."

"Google Stackdriver is all about activity."

More Google Cloud's operations suite (formerly Stackdriver) pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc."

"The tool is highly customizable and can be tailored to your requirements."

"It allowed us to deal with incidents in real time, reducing the impact on the business by allowing them to keep trading, therefore not losing money."

More ITRS Geneos pros

Cons

"The logging functionality could be better."

"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."

"The process of logging analytics can be improved"

"It could be even more automated."

"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."

"It is difficult to estimate in advance how much something is going to cost."

"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it."

"It could be more stable."

More Google Cloud's operations suite (formerly Stackdriver) cons

"There is are issues with the compatibility of plugins with AIX servers."

"Mobile phone integration is probably not as rich as it could be."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"Backward compatibility with deprecated features and in-system documentation on what configuration areas are needed to be updated can be improved."

"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I think there's a very steep learning curve with the product."

"Not a ten because when the Gateway was very overloaded it was very hard to monitor the alerts, especially for the product services."

More ITRS Geneos cons

Pricing and Cost Advice

"The cost could be lower."

"We have a basic standard license without any additional costs."

"The cost of using Stackdriver depends on usage."

"I can say it's not that cheap because the licensing is a little bit costly"

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The pricing seems reasonable. We're happy enough with it."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Comms Service Provider

12%

Construction Company

11%

Outsourcing Company

Financial Services Firm

47%

Outsourcing Company

10%

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	40

Questions from the Community

What is your experience regarding pricing and costs for Google Stackdriver?

As Ops Suite, is a google product which effectively comes at zero setup cost, in order to manage your on-premises logs on onsite, it involves negligible cost for using ops agent and it also include...

What is your experience regarding pricing and costs for ITRS Geneos?

I do not have the pricing information because it lies with the finance team.

What needs improvement with ITRS Geneos?

I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.

What is your primary use case for ITRS Geneos?

I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...

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Product Reports

Application Performance Monitoring (APM) and Observability

Download Google Cloud's operations suite (formerly Stackdriver) product report

Google Cloud's operations suite (formerly Stackdriver) report

ITRS Geneos

Download ITRS Geneos product report

Also Known As

Google Stackdriver, Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring

Geneos

Overview

Google Cloud's operations suite is a comprehensive toolset offering multi-cloud support, insights into performance, uptime, health, and scalable logging for seamless cloud operations.

This suite by Google Cloud provides robust features for organizations managing workloads on GCP and AWS. It offers real-time logging and monitoring, aiding in efficient troubleshooting and performance analysis. With automatic monitoring, statistical insights for Kubernetes and VPNs, and the ability to manage logs, it helps in optimizing technology changes and supports risk management. Despite needs for better APM, cost clarity, migration tools, and enhanced documentation, companies benefit from its capabilities in tracking errors and analyzing metrics in execution environments.

What are the key features of Google Cloud's operations suite?

Multi-cloud Integration: Seamless support for GCP and AWS environments.
Performance Visibility: Insights into system health and uptime.
Scalable Logging: Efficient log management and export capabilities.
User-friendly Interface: Intuitive interaction for easy monitoring configuration.

What benefits and ROI can be expected from Google Cloud's operations suite?

Enhanced Monitoring: Real-time updates facilitate swift response to performance issues.
Efficient Troubleshooting: Detailed log analysis helps resolve code issues quickly.
Performance Analysis: Dashboards support engineering load testing and SLA monitoring.

Industries utilizing Google Cloud's operations suite find it invaluable for optimizing cloud operations, especially in sectors involving extensive database requests and workload execution. Java and Python teams leverage its logging and alert capabilities for improved error tracking and metrics analysis, crucial for maintaining high-performance standards in tech-driven environments.

Google

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

Sample Customers

Uber, Batterii, Q42, Dovetail Games

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos