Google Cloud's operations suite (formerly Stackdriver) vs ITRS Geneos comparison

Google and ITRS are both solutions in the Application Performance Monitoring (APM) and Observability category. Google is ranked #29 with an average rating of 8.0, while ITRS is ranked #34 with an average rating of 5.0. Google holds a 1.1% mindshare in APM, compared to ITRS’s 1.2% mindshare. Additionally, 100% of Google users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

Google Cloud's operations s...

Read 10 Google Cloud's operations suite (formerly Stackdriver) reviews

2,584 Views
2,119 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
3,083 Comparison Views

96% willing to recommend

Google Cloud's operations s...

ITRS Geneos

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Executive SummaryUpdated on Jul 24, 2024

ITRS Geneos and Google Cloud's operations suite are key monitoring tools. While ITRS Geneos offers depth in customization and support, Google Cloud's operations suite excels in data integration and scalability.

Features: ITRS Geneos' valuable features include real-time monitoring, customizable dashboards, and versatile alerting mechanisms. Google Cloud's operations suite stands out with seamless cloud integration, automated incident response, and comprehensive log management.

Room for Improvement: ITRS Geneos users mention a steep learning curve and a desire for better documentation. Google Cloud's operations suite users seek improvements in multi-cloud support and enhanced visualization tools.

Ease of Deployment and Customer Service: ITRS Geneos deployment is appreciated for its on-premises robustness but is seen as complex. Users value its reliable customer service. Google Cloud's operations suite is praised for rapid cloud deployment and consistency, although customer service reviews are mixed regarding response times.

Pricing and ROI: ITRS Geneos is deemed costly but justifiable for large enterprises with specific needs, showing good long-term ROI. Google Cloud's operations suite pricing is more accessible and offers scalable options, which users find advantageous for a strong ROI in diverse deployments.

To learn more, read our detailed Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos Report (Updated: July 2025).

Buyer's Guide

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Google Cloud's operations s...

Ranking in Application Performance Monitoring (APM) and Observability

29th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Log Management (30th), Cloud Monitoring Software (20th)

ITRS Geneos

Ranking in Application Performance Monitoring (APM) and Observability

34th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (69th), IT Infrastructure Monitoring (49th)

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Google Cloud's operations suite (formerly Stackdriver) is 1.1%, down from 1.5% compared to the previous year. The mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Anand_Patel

Senior Technical Architect at T-Systems International GmbH

Offers reliable Ops Agent and logging transport feature with easy third-party integrations

As part of our company, we implemented several changes in our log analytics pattern, including the storage and procurement process. Earlier, before implementing the solution, our company was able to procure only one year of data, but later, we came to the three-year mark. Around 15-20% reduction has been witnessed in the total analytic consumption of our company. The aforementioned result was possible because the solution allowed the creation of a dashboard where factors like storage costs, proportion of logs, and logs presence in a storage bucket or BigQuery can all be checked. Earlier all logs were stored in a raw storage, but currently our company is able to move logs in table bucket that contributes towards cost savings.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We find the solution to be stable."

"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."

"Offers a valuable logging transport feature"

"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports."

"It's easy to use."

"I like the monitoring feature."

"The cloud login enables us to get our logs from the different platforms that we currently use."

"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."

More Google Cloud's operations suite (formerly Stackdriver) pros

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"Custom script toolkits"

"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

More ITRS Geneos pros

Cons

"The product provides minimal metrics that are insufficient."

"It could be more stable."

"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."

"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."

"The logging functionality could be better."

"Lacking sufficient operations documentation."

"It could be even more automated."

"It is difficult to estimate in advance how much something is going to cost."

More Google Cloud's operations suite (formerly Stackdriver) cons

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Mobile phone integration is probably not as rich as it could be."

"It needs to be easier to configure, especially with the JMX plugins."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

More ITRS Geneos cons

Pricing and Cost Advice

"The cost of using Stackdriver depends on usage."

"The cost could be lower."

"We have a basic standard license without any additional costs."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The pricing seems reasonable. We're happy enough with it."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

More ITRS Geneos pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

14%

Retailer

Manufacturing Company

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with Google Stackdriver?

If the errors are caught early in the interface, it would be easier for users to manage. The process of logging analytics can be improved.

See all answers

What is your primary use case for Google Stackdriver?

I use the solution for logging, defining alerts, and monitoring. Our company's Java and Python logging teams mainly use it.

See all answers

What advice do you have for others considering Google Stackdriver?

The Ops Agent and logging transport feature of the solution have had a major impact on improving application performance. The solution also allows the transport of logs into log buckets, which is h...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Comparisons

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Compared 26% of the time

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Compared 17% of the time

Dynatrace vs Google Cloud's operations suite (formerly Stackdriver)

Compared 6% of the time

New Relic vs Google Cloud's operations suite (formerly Stackdriver)

Compared 6% of the time

Amazon CloudWatch vs Google Cloud's operations suite (formerly Stackdriver)

Compared 5% of the time

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Dynatrace vs ITRS Geneos

Compared 20% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

August 2025

Google Cloud's operations suite (formerly Stackdriver) report

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Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Also Known As

Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring

Geneos

Overview

Real-time log management and analysis

Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.

Built-in metrics observability at scale

Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.

Stand-alone managed service for running and scaling Prometheus

Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.

Monitor and improve your application's performance

Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.

Google

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Uber, Batterii, Q42, Dovetail Games

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos

July 2025

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