Google Cloud's operations suite (formerly Stackdriver) vs ITRS Geneos comparison

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Comparison Buyer's Guide
Executive Summary
Updated on Jun 29, 2023

We performed a comparison between Google Cloud's operations suite (formerly Stackdriver) and ITRS Geneos based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: Google Cloud's operations suite has a simple setup process, while ITRS Geneos may require onsite support for weeks and can be complex. Building up the monitoring catalog can be time-consuming, and professional services are often sought during deployment. Although Geneos requires maintenance, it is an excellent tool once the initial setup is familiarized.
  • Features: Google Cloud's operations suite offers a user-friendly interface and impressive cloud logging feature, while ITRS Geneos is highly customizable and has real-time monitoring capabilities. Both products have valuable features that make them powerful tools for proactive monitoring.
  • Pricing: Some find Google Cloud's pricing problematic, while others find it cheap. On the other hand, ITRS Geneos has a reasonable pricing model that varies based on industry and utilization, and some find it moderately priced. However, ITRS Geneos offers free training and no additional costs other than the server and database server.
  • Service and Support: Google Cloud's operations suite and ITRS Geneos both have good technical support, but some users of ITRS Geneos have experienced slow response times and suggest improvements. Google Cloud's operations suite may be more reliant on DevOps teams for support.
  • ROI: While Google Cloud's operations suite has a positive ROI, ITRS Geneos provides benefits such as detecting potential issues, saving downtime, and reducing high-severity incidents.

Comparison Results: Google Cloud's operations suite is better than ITRS Geneos because it has a user-friendly interface, cloud logging, and a positive ROI. While ITRS Geneos is highly customizable and has real-time monitoring, it lacks automation, intelligent log analysis, and a mobile app. ITRS Geneos may also be too expensive for non-banking and non-finance industries. Google Cloud's operations suite has received positive feedback for its monitoring, logging, and tracing, as well as its ease of use and technical support.

To learn more, read our detailed Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos Report (Updated: May 2024).
769,789 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The features that I have found most valuable are its graphs - if I need any statistics, in Kubernetes or Kong level or VPN level, I can quickly get the reports.""Google's technical support is very good.""I like the monitoring feature.""We find the solution to be stable.""It's easy to use.""Provides visibility into the performance uptime.""The cloud login enables us to get our logs from the different platforms that we currently use.""Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."

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"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""The clean and colorful UI and easy to use options like snooze and active times.""It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces.""The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer.""I always appreciate Geneos's stability and ease of use.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems.""One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

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Cons
"The product provides minimal metrics that are insufficient.""It could be more stable.""It is difficult to estimate in advance how much something is going to cost.""It could be even more automated.""This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana.""The logging functionality could be better.""While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace.""If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."

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"I would like better access to the data that is being collected.""ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud.""Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated.""For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.""Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities.""Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring.""t needs to have better middleware integration for things such as application and Microsft SQL servers.""I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

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Pricing and Cost Advice
  • "The cost of using Stackdriver depends on usage."
  • "The cost could be lower."
  • "We have a basic standard license without any additional costs."
  • More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →

  • "You will get the best price if you get a single global deal."
  • "The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
  • "Pricing and licensing is based on the requirements."
  • "The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
  • "Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It could be even more automated. For instance, the moment you deploy something, the monitoring can be there for everything. You will just have to launch or click the console in the morning, and then… more »
    Top Answer:I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
    Top Answer:The pricing is high. Licensing fees might be around 500$ per server monthly.
    Top Answer:ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data if… more »
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    Average Words per Review
    274
    Rating
    7.8
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    Average Words per Review
    1,415
    Rating
    7.9
    Comparisons
    Also Known As
    Google Stackdriver, Stackdriver Monitoring, Stackdriver Logging, Google Cloud Monitoring
    Geneos
    Learn More
    Overview

    Real-time log management and analysis

    Cloud Logging is a fully managed service that performs at scale and can ingest application and platform log data, as well as custom log data from GKE environments, VMs, and other services inside and outside of Google Cloud. Get advanced performance, troubleshooting, security, and business insights with Log Analytics, integrating the power of BigQuery into Cloud Logging.

    Built-in metrics observability at scale

    Cloud Monitoring provides visibility into the performance, uptime, and overall health of cloud-powered applications. Collect metrics, events, and metadata from Google Cloud services, hosted uptime probes, application instrumentation, and a variety of common application components. Visualize this data on charts and dashboards and create alerts so you are notified when metrics are outside of expected ranges.

    Stand-alone managed service for running and scaling Prometheus

    Managed Service for Prometheus is a fully managed Prometheus-compatible monitoring solution, built on top of the same globally scalable data store as Cloud Monitoring. Keep your existing visualization, analysis, and alerting services, as this data can be queried with PromQL or Cloud Monitoring.

    Monitor and improve your application's performance

    Application Performance Management (APM) combines the monitoring and troubleshooting capabilities of Cloud Logging and Cloud Monitoring with Cloud Trace and Cloud Profiler to help you reduce latency and cost so you can run more efficient applications.

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Sample Customers
    Uber, Batterii, Q42, Dovetail Games
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Top Industries
    REVIEWERS
    Comms Service Provider29%
    Financial Services Firm29%
    Energy/Utilities Company14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company15%
    Manufacturing Company9%
    Comms Service Provider7%
    REVIEWERS
    Financial Services Firm92%
    Computer Software Company5%
    Marketing Services Firm3%
    VISITORS READING REVIEWS
    Financial Services Firm76%
    Computer Software Company5%
    University3%
    Comms Service Provider3%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise10%
    Large Enterprise70%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise6%
    Large Enterprise88%
    Buyer's Guide
    Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos
    May 2024
    Find out what your peers are saying about Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos and other solutions. Updated: May 2024.
    769,789 professionals have used our research since 2012.

    Google Cloud's operations suite (formerly Stackdriver) is ranked 27th in Application Performance Monitoring (APM) and Observability with 9 reviews while ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 7.8, while ITRS Geneos is rated 8.2. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Grafana, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Datadog and Prometheus. See our Google Cloud's operations suite (formerly Stackdriver) vs. ITRS Geneos report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.