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GoodAccess vs TitanHQ WebTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
GoodAccess provides quick ROI, with many users citing essential IT investment and time savings despite higher costs.
Sentiment score
7.2
TitanHQ WebTitan saves costs, enhances productivity, and offers broad protection, making it a valuable investment despite its expense.
 

Customer Service

Sentiment score
7.4
GoodAccess provides 24/7 responsive customer support with quick resolutions and effective communication, though occasional delays are noted.
Sentiment score
8.0
TitanHQ WebTitan support is praised for responsiveness and effectiveness, though improvements in ticketing and communication protocols are suggested.
 

Scalability Issues

Sentiment score
8.1
GoodAccess is scalable and user-friendly, with adaptable licensing, though some desire improved gateway locations and bandwidth.
Sentiment score
7.1
TitanHQ WebTitan efficiently supports scalability, accommodating cloud and on-site deployments with easy resource adjustments for varying user sizes.
 

Stability Issues

Sentiment score
8.7
GoodAccess offers reliable, stable connectivity with minimal downtime, quick updates, and efficient support ensuring seamless user experiences.
Sentiment score
7.3
TitanHQ WebTitan is highly stable and reliable, with minimal downtime and effective support resolving rare DNS issues.
I don't bother contacting support when there are downtimes and technical issues.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Room For Improvement

GoodAccess should enhance features, flexibility, and support while addressing connection issues and expanding security measures.
TitanHQ WebTitan faces login bugs, antivirus issues, deployment challenges, and users seek better customization, support, and Azure AD integration.
I would like to see more options and more granular controls for users who know what they are doing as an administrator.
Director, Information Technology at Veriheal
The technology employed by TitanHQ doesn't learn enough and is still on the basic side.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Setup Cost

GoodAccess offers competitive pricing with premium features, scalable for varied budgets, advising essential plans and monitoring annual costs.
Enterprise users find TitanHQ WebTitan competitively priced, offering budget-friendly plans and high satisfaction despite potential additional costs.
The pricing of TitanHQ is more or less similar to other tools.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Valuable Features

GoodAccess provides secure, fast VPN services with global gateways, dedicated IPs, and easy administration for enhanced accessibility and collaboration.
WebTitan by TitanHQ is user-friendly and cost-effective, offering robust web filtering, easy setup, scalability, and strong integration features.
GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.
Director, Information Technology at Veriheal
Two links embedded in the email footer indicating whether the email was spam or not.
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
 

Categories and Ranking

GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Enterprise Infrastructure VPN (22nd), ZTNA (15th)
TitanHQ WebTitan
Ranking in Secure Web Gateways (SWG)
23rd
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
18
Ranking in other categories
Internet Security (13th), Web Content Filtering (6th), Domain Name System (DNS) Security (15th)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of GoodAccess is 0.9%, up from 0.2% compared to the previous year. The mindshare of TitanHQ WebTitan is 1.3%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
GoodAccess0.9%
TitanHQ WebTitan1.3%
Other97.8%
Secure Web Gateways (SWG)
 

Featured Reviews

Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
Pusa Alexandru-Catalin - PeerSpot reviewer
Managing Partner at Cabinet Avocat Pusa Alexandru Catalin
Provides basic email protection features but needs improvement in learning capabilities
TitanHQ does a middle-of-the-road job like Bitdefender and SensorNet, and it has a learning feature, though it's not as advanced as previous technology. In the past, I used a far superior product with no false alarms and minimum spam. This tool learned quickly from my inbox, offering simple yet useful features, such as two links embedded in the email footer indicating whether the email was spam or not.
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Healthcare Company
14%
Construction Company
13%
Comms Service Provider
9%
Construction Company
15%
Outsourcing Company
10%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise3
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
What is your experience regarding pricing and costs for TitanHQ WebTitan?
The pricing of TitanHQ is more or less similar to other tools. I would be willing to pay more for a better service.
What needs improvement with TitanHQ WebTitan?
The technology employed by TitanHQ doesn't learn enough and is still on the basic side. I had previously used 'only my email' service, which had superior features, went bankrupt due to technical is...
What is your primary use case for TitanHQ WebTitan?
I mainly use TitanHQ for email protection, specifically for no false alarms and minimal spam.
 

Also Known As

No data available
WebTitan, WebTitan Web Filter
 

Overview

 

Sample Customers

Information Not Available
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Find out what your peers are saying about GoodAccess vs. TitanHQ WebTitan and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.