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Goliath Performance Monitor vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
70th
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
9th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (9th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (4th)
 

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.5%, up from 0.2% compared to the previous year. The mindshare of New Relic is 2.5%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
New Relic2.5%
Goliath Performance Monitor0.5%
Other97.0%
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers a diversity of features."
"In conclusion, I think Goliath Performance Monitor is a true winner."
"I like that the solution offers a diversity of things; it can give you resource monitoring, it can be integrated to detect an application crash, to capture syslog, things like that, and I like the diversity of the dashboard."
"I would definitely give them high praise for what they do, and for being a special niche product."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"I think Goliath offers a very good tool to do simulated Citrix logons with actual user accounts and that the reports are useful to monitor and debug a session."
"My overall conclusion is that it is a valuable product for simulating Citrix logons because it does it with minimal effort and with a real user account."
"From operationally rich, to developer deep."
"It's helped us to find problems early and to make sure that what we're doing is working."
"We all look at the data, so we are all privy to the data at the same time."
"The most valuable feature is the ability to receive in-depth information about applications, as it can detect a lot of important information."
"As a QA manager, it helps me to know exactly where to focus our attentions because we can pinpoint specifically where there may be issues -- where geographically, which browsers, which browser versions, and other very granular details."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"New Relic positively impacts my organization by simplifying issue detection, allowing us to focus on what is important and avoid unnecessary searches."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
 

Cons

"The setup is a bit complex."
"With Goliath IT Monitors, the processing speed is very slow."
"However, its GUI can use a little help. The navigation is not the most straightforward like many other monitoring tools."
"Hardware requirements of the management server are kind of steep, 4cpu is quite a number."
"I would love to be able to tell what ISP the user is coming from."
"Issues with generating reports; consistency is not there."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"Errors insights have room for improvement especially error analysis part which is somewhat less compared to similar tool Splunk."
"Stack traces don’t go far enough. They get to a point, indicate a question mark, and then stop."
"I would like a feature where I can turn off alerting at a policy level. Thus, when a policy is inactive, I can shut down all of my alerts within the policy."
"Joining datasets. Currently, it’s only possible to pull data from a single event type."
"Raw transaction didn’t give us data that we needed."
"It is very difficult to award the service level cycles at an endpoint level."
"There have been issues in the past where stability was not fully reliable, but all problems were quickly resolved and we personally haven't had any data loss issues of any kind."
 

Pricing and Cost Advice

"The price seems reasonable."
"The solution is cheap, but prices can go up when users grow."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
"The price depends on how many agents you want."
"I think the pricing is reasonable."
"Because of budget, we are not using the mobile app part of this tool."
"We feel it's a little bit pricey."
"It would be nice if we could buy it annually instead of monthly."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
14%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise79
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Goliath Performance Monitor vs. New Relic and other solutions. Updated: August 2026.
909,679 professionals have used our research since 2012.