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Goliath Performance Monitor vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Goliath Performance Monitor
Ranking in IT Infrastructure Monitoring
61st
Average Rating
7.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
New Relic
Ranking in IT Infrastructure Monitoring
8th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
166
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), Network Monitoring Software (8th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (5th), AIOps (4th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of Goliath Performance Monitor is 0.5%, up from 0.3% compared to the previous year. The mindshare of New Relic is 3.1%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
New Relic3.1%
Goliath Performance Monitor0.5%
Other96.4%
IT Infrastructure Monitoring
 

Featured Reviews

networke29316 - PeerSpot reviewer
Senior Systems Engineer at a energy/utilities company with 201-500 employees
Monitors well with Citrix, stable, and the support is very responsive
It looks like it is easy to scale, but I don't know how far it can go out. We are only a 300, or 400 person company. We are not terribly large. It looks like it should be able to scale up until 10,000 at least. There are two users in the company who use this solution, I use it, and the helpdesk.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Offers a diversity of features."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"It has given us better insight into the performance of the system."
"The solution is quite stable."
"New Relic helped with the mean time to detection, the MTDD metric tracked for applications, where the detection capability enabled a reduction from around 20 to 30 minutes down to three minutes, which has been really helpful in terms of detecting issues as well as helping to triage and troubleshoot issues faster, creating a positive impact on the organization."
"It is easier to create new dashboards in the New Relic interface, and it is also easier to query if when I want to monitor a different parameter or time duration on my dashboard."
"One of the most outstanding features of any APM tool is the anomaly detection part."
"New Relic has positively impacted my organization by providing peace of mind to my clients, and it also gives a lot of insight to their marketing department on how users interact with their websites or how they work with them."
"It is stable and scalable."
"The simplicity of the dashboard is very good."
 

Cons

"I would love to be able to tell what ISP the user is coming from."
"Issues with generating reports; consistency is not there."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"While the New Relic dashboards and UI are customizable, they can sometimes lead to a clumsy behavior."
"Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"The scalability can be improved."
"It would help customers if there were an on-premises version available."
 

Pricing and Cost Advice

"The price seems reasonable."
"We're paying for the New Relic APM license annually."
"The price depends on how many agents you want."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"Comparatively, the pricing is expensive."
"I think the pricing is reasonable."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"This is an expensive tool."
"The solution is cheap, but prices can go up when users grow."
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Top Industries

By visitors reading reviews
University
17%
Healthcare Company
15%
Financial Services Firm
11%
Performing Arts
6%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise50
Large Enterprise69
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
For our end-to-end use case, New Relic is completely satisfactory, and we extensively rely on its features for our day-to-day life. I would like to have more AI and ML-based suggestions and algorit...
 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Walmart, Facebook, Xerox, UHS, ADP, Wyndham Worldwide
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Goliath Performance Monitor vs. New Relic and other solutions. Updated: January 2026.
880,685 professionals have used our research since 2012.