We performed a comparison between Goliath Performance Monitor and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"Offers a diversity of features."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It has given us better insight into the performance of the system."
"It offers helpful user metrics so we can learn more about the user experience."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"You don't have to go through a list of 500 servers."
"Issues with generating reports; consistency is not there."
"I would love to be able to tell what ISP the user is coming from."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I would like an infrastructure network that provides real-time views, showing the issues."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"It is very difficult to award the service level cycles at an endpoint level."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
Earn 20 points
Goliath Performance Monitor is ranked 61st in IT Infrastructure Monitoring while New Relic is ranked 5th in IT Infrastructure Monitoring with 152 reviews. Goliath Performance Monitor is rated 7.6, while New Relic is rated 8.6. The top reviewer of Goliath Performance Monitor writes "Monitors well with Citrix, stable, and the support is very responsive". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Goliath Performance Monitor is most compared with ControlUp and Zabbix, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus.
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We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
