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Gigamon Deep Observability Pipeline vs OpenText Business Process Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gigamon Deep Observability ...
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
9
Ranking in other categories
Event Monitoring (14th), Data Loss Prevention (DLP) (32nd), Security Information and Event Management (SIEM) (44th), Web Application Firewall (WAF) (33rd), Advanced Threat Protection (ATP) (26th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (16th)
OpenText Business Process M...
Ranking in Application Performance Monitoring (APM) and Observability
42nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Gigamon Deep Observability Pipeline is 0.6%, up from 0.2% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.6%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
OpenText Business Process Monitoring0.6%
Gigamon Deep Observability Pipeline0.6%
Other98.8%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

TN
Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V
Experience boosts operational efficiency while performance sees room for improvement
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.
Aphiwat Leetavorn. - PeerSpot reviewer
CTO at Marco Technology
Proactive monitoring boosts system reliability but requires improved protocol support and script customization
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a good product, it provides network visibility, which is important, Gigamon can bring some optimizations to my network, it is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"The most valuable feature for improving network visibility with Gigamon is the packet filtering capability."
"It has high stability."
"The tool's most valuable feature is the encryption feature. From a security perspective, the solution hasn't significantly strengthened our security posture. However, it has greatly improved performance by streamlining encryption processes and avoiding encryption at multiple layers. This has also simplified troubleshooting, as we can whitelist certain processes."
"The most valuable feature is NetFlow."
"It is a good product. It provides network visibility, which is important. Gigamon can bring some optimizations to my network. It is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."
"It offers straightforward integration."
"We use Gigamon for network visibility."
"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."
"Ability to monitor multiple application protocols."
"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."
"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."
"The solution is very good at showing users ways to use a user action on a website and to see the performance."
"The stability has been very good over the years."
"Product allows business analysts to create the application with very little software development time needed."
"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."
 

Cons

"The graphical user interface could be improved."
"In terms of improvement, while the initial setup is not overly complicated, we did encounter a few issues."
"The security should be improved."
"The Gigamon Deep Observability Pipeline should have a feature showing the traffic flow within its platform. Currently, customers have to use separate tools for monitoring, which is inconvenient. If it had its visibility feature, it would make monitoring easier and more complete without needing extra tools."
"Its filtering feature needs improvement."
"The security should be improved."
"Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good."
"It only inspects a specific kind of traffic."
"Product documentation is lacking, and sometimes, incorrect."
"Customer support is pretty average and can use some improvement."
"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."
"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."
"The product has been discontinued."
"It doesn't have SNMP, the standard communication protocol for sending alerts."
"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."
"The solution should offer better integration with other tools from a service management perspective."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"I would rate the solution as expensive, around an eight or nine out of ten. There are other competitive solutions available."
"The solution is highly-priced."
"On a three-year license package, it was a good deal."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Comms Service Provider
8%
Healthcare Company
8%
Financial Services Firm
11%
Performing Arts
10%
Outsourcing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise5
No data available
 

Questions from the Community

What needs improvement with Gigamon Deep Observability Pipeline?
Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.
What is your primary use case for Gigamon Deep Observability Pipeline?
I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.
What advice do you have for others considering Gigamon Deep Observability Pipeline?
I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, F...
What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?
I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.
What needs improvement with Micro Focus Business Process Monitor?
Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive requ...
What is your primary use case for Micro Focus Business Process Monitor?
The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...
 

Also Known As

Gigamon, GigaSecure
Micro Focus Business Process Monitor, HPE Business Process Monitor
 

Overview

 

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds
United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service
Find out what your peers are saying about Gigamon Deep Observability Pipeline vs. OpenText Business Process Monitoring and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.