Gigamon Deep Observability Pipeline vs OpenText Business Process Monitoring comparison

Gigamon Deep Observability Pipeline vs. OpenText Business Process Monitoring

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gigamon Deep Observability ...

Ranking in Application Performance Monitoring (APM) and Observability

41st

Average Rating

8.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Event Monitoring (12th), Data Loss Prevention (DLP) (34th), Security Information and Event Management (SIEM) (43rd), Web Application Firewall (WAF) (32nd), Advanced Threat Protection (ATP) (25th), Network Packet Broker (NPB) (1st), Network Detection and Response (NDR) (16th)

OpenText Business Process M...

Ranking in Application Performance Monitoring (APM) and Observability

44th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Gigamon Deep Observability Pipeline is 0.6%, up from 0.1% compared to the previous year. The mindshare of OpenText Business Process Monitoring is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Gigamon Deep Observability Pipeline	0.6%
OpenText Business Process Monitoring	0.5%
Other	98.9%

Application Performance Monitoring (APM) and Observability

Featured Reviews

TuanNguyen13

Senior Relationship Banker at Joint stock Commercial Bank for Foreign Trade of V

Experience boosts operational efficiency while performance sees room for improvement

I don't have specific information on whether it was purchased on the AWS marketplace or somewhere else. I am working with Dynatrace Operator. I am also working with Algosec, Alluvio, CrowdStrike, Firemon, Gigamon Deep Observability Pipeline, and other solutions. I think it's a good tool, and I am satisfied with it. We have not stored cloud workloads with Gigamon Deep Observability Pipeline yet; we are still on-premises. The technical support takes about one to two hours to respond, which is acceptable. I am satisfied with the scalability of the product. The interface is good.

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Aphiwat Leetavorn.

CTO at Marco Technology

Proactive monitoring boosts system reliability but requires improved protocol support and script customization

Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations. Creating a proactive request requires a specific skill set, so a template for scripts that work across various protocols should be recommended. The dashboard of OpenText Business Process Monitoring is good enough, but in my operational environment, it is not sufficient. Therefore, I have had to customize everything beyond the package, utilizing Prometheus and Grafana to render more dashboards.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a good product, it provides network visibility, which is important, Gigamon can bring some optimizations to my network, it is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."

"It offers straightforward integration."

"The tool's most valuable feature is the encryption feature. From a security perspective, the solution hasn't significantly strengthened our security posture. However, it has greatly improved performance by streamlining encryption processes and avoiding encryption at multiple layers. This has also simplified troubleshooting, as we can whitelist certain processes."

"The Pipeline's Comprehensive Insights into data flows have helped improve operational efficiency and security."

"The most valuable feature for improving network visibility with Gigamon is the packet filtering capability."

"It has high stability."

"It is a good product. It provides network visibility, which is important. Gigamon can bring some optimizations to my network. It is helpful for security inspection, and it makes my firewall work fast because my firewall doesn't have to do the inspection of the SSL connections, for example."

"We use Gigamon for network visibility."

More Gigamon Deep Observability Pipeline pros

"What I find most valuable is that it has synthetic monitoring that you can run from different geographies and identify, as it’s more proactive monitoring than reactive monitoring, so it'll alert customers before they find out things are not working, and proactive monitoring is very helpful to most of our customers."

"The main benefits of using OpenText Business Process Monitoring for my company include anomaly detection and proactive analysis, which enhance our monitoring capabilities."

"The tool team was sort of aware of those tools to deal with. And, that helped us to deliver the project on time."

"The solution is very good at showing users ways to use a user action on a website and to see the performance."

"Product allows business analysts to create the application with very little software development time needed."

"The stability has been very good over the years."

"Automates processes and allows reports and statistics to improve the speed at which changes and assets are managed."

"Ability to monitor multiple application protocols."

Cons

"The graphical user interface could be improved."

"In terms of improvement, while the initial setup is not overly complicated, we did encounter a few issues."

"The security should be improved."

"It only inspects a specific kind of traffic."

"The Gigamon Deep Observability Pipeline should have a feature showing the traffic flow within its platform. Currently, customers have to use separate tools for monitoring, which is inconvenient. If it had its visibility feature, it would make monitoring easier and more complete without needing extra tools."

"The security should be improved."

"It only inspects a specific kind of traffic. There should be different kinds of use cases."

"Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good."

More Gigamon Deep Observability Pipeline cons

"Product documentation is lacking, and sometimes, incorrect. Having better documentation will allow business analysts and data center personnel to rely on the Micro Focus help desk less."

"The product has been discontinued."

"Customer support is pretty average and can use some improvement."

"Support has experienced high turnover recently due to HP acqusition of the former Mercury Interactive product."

"It doesn't have SNMP, the standard communication protocol for sending alerts."

"Product documentation is lacking, and sometimes, incorrect."

"Improvements can be made to OpenText Business Process Monitoring, especially since we have faced issues with protocol support and creating scripts in past implementations."

"The solution should offer better integration with other tools from a service management perspective."

Pricing and Cost Advice

"I would rate the solution as expensive, around an eight or nine out of ten. There are other competitive solutions available."

"The solution is highly-priced."

"The solution's price is reasonable."

"On a three-year license package, it was a good deal."

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885,311 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Healthcare Company

Manufacturing Company

Performing Arts

11%

Financial Services Firm

Manufacturing Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	1
Large Enterprise	5

No data available

Questions from the Community

What do you like most about Gigamon Deep Observability Pipeline?

The most valuable feature for improving network visibility with Gigamon is the packet filtering capability.

What needs improvement with Gigamon Deep Observability Pipeline?

Gigamon Deep Observability Pipeline needs to improve its performance. I face issues with performance because we use SPAN, and the SPAN traffic is not good. They need to improve their performance.

What is your primary use case for Gigamon Deep Observability Pipeline?

I am working with Gigamon Deep Observability Pipeline and Firemon, and I have been working with it for a year.

What is your experience regarding pricing and costs for Micro Focus Business Process Monitor?

I find OpenText Business Process Monitoring quite expensive, and while it feels expensive, I see it as an affordable investment overall.

What needs improvement with Micro Focus Business Process Monitor?

What is your primary use case for Micro Focus Business Process Monitor?

The idea behind OpenText Business Process Monitoring since the beginning is very good, as it is proactive. We do not wait until the system crashes or misbehaves; we put the application request into...

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Product Reports

Event Monitoring

Download Gigamon Deep Observability Pipeline product report

Gigamon Deep Observability Pipeline report

Application Performance Monitoring (APM) and Observability

Download OpenText Business Process Monitoring product report

OpenText Business Process Monitoring report

Also Known As

Gigamon, GigaSecure

Micro Focus Business Process Monitor, HPE Business Process Monitor

Overview

Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.

With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.

Gigamon

OpenText Business Process Monitoring is an Application monitoring software.

Proactively and consistently monitor business processes to identify performance issues before they affect users.

Review affected service level agreements.

BPM provides consistent, predictable measurements that help you associate the business impact with its root cause.

OpenText

Sample Customers

Amica Insurance, College of William & Mary, Gamma, IntercontinentalExchange, OppenheimerFunds

United Airlines, Vodafone Ireland, TEB, The Australian Red Cross Blood Service

Gigamon Deep Observability Pipeline vs. OpenText Business Process Monitoring