Freshsales vs Zywave Sales Cloud - Agency Management comparison

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics. Email tracking features enable users to know when and how many times an email was opened, or a link was clicked on. Users can effectively engage with prospects by targeting the next set of email actions, and create personalised sales campaigns from email templates. Insightful email metrics tell users which emails are performing well and which aren’t. The Awaiting Response feature automatically lists contacts that need to be replied to. Freshsales enables direct calling with a simple click on a contact’s phone number. The solution records the entire conversation history including email conversations in one place. Users can add notes, schedule tasks, as well as make appointments. Freshsales also offers personalised welcome and voicemail messages for greeting customers. In-depth customer insights on prospects allow users to plan relevant conversations, and keep track of touch points using the activity timeline. Freshsales collects data and segments activities based on a contact’s behaviour. Users can get perspective on leads with advanced lead scoring, and prioritises important follow-ups. The visual sales pipeline provides complete visibility of deals across various stages. Users can sort and filter by close dates, helping to make more guided decisions for climbing up the sales ladder. Freshsales’ drag and drop navigation tool enables users to move deals across the sales pipeline into any stage. Users can call or email prospects directly from the deals dashboard for a non-interruptive workflow. Visual sales reports and revenue analytics monitor sales progress and identify successful campaigns by source, sales rep, territory, and more. Freshsales mobile apps for iOS and Android let users access deals while on-the-move and stay up-to-date on prospects at all times. Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000 customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Zywave Sales Cloud - Agency Management streamlines agency operations by offering comprehensive sales processes and management tools. It's designed to optimize agency workflows and improve client relationships.

For agencies seeking an efficient way to manage their operations, Zywave Sales Cloud - Agency Management provides a suite of features that enhance agency sales processes and client engagement. It integrates seamlessly into existing workflows to offer a robust solution for tracking and managing sales activity. Users can leverage its intuitive tools to access client information and sales data, significantly improving productivity and strategic decision-making. Room for improvement includes expanding customization options and enhancing integration capabilities with other industry-specific tools.

• Sales Tracking: Monitor and manage sales activity efficiently.
• Client Management: Access client data easily for better relationship management.
• Reporting Tools: Generate comprehensive reports for better insights.
• Integration Options: Connect with third-party applications to expand functionality.

• Improved Efficiency: Streamlined operations reduce time spent on administrative tasks.
• Enhanced Client Relationships: Access to critical client information leads to better service.
• Strategic Insights: Detailed reports offer insights that guide decision-making.

Zywave Sales Cloud - Agency Management is implemented effectively across industries like insurance and finance, where client management and sales tracking are crucial. It serves as a vital tool in environments that demand efficient sales management practices.