We asked PeerSpot users what they thought the most essential aspects of a CRM Customer Engagement Center was, and this is how they responded: As with most technology the CRM CEC needs to be comfortable and easy to use, adapting to the varying needs of the user. This includes the flexibility to integrate with other data sources and to generate customized results. Equally important was the ability to track and support customer journeys from beginning to end, monitoring performance, and...
Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap.
The solution is a low-cost CRM product compared to other CRM alternatives.
I like Freshsales because it's integrated with Shopify which we use to host our website.
Freshsales is user-friendly, scalable and stable.
One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams.