Fortra's Intermapper vs NETSCOUT nGeniusONE comparison

Fortra and NETSCOUT are both solutions in the Network Monitoring Software category. Fortra is ranked #84, while NETSCOUT is ranked #30 with an average rating of 8.5. Fortra holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

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438 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,348 Views
2,344 Comparison Views

93% willing to recommend

Fortra's Intermapper

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and Fortra's Intermapper compete in network monitoring. Fortra's Intermapper has an advantage in ease of deployment and pricing, offering a favorable return on investment despite NETSCOUT nGeniusONE's extensive feature set.

Features: NETSCOUT nGeniusONE offers comprehensive performance management capabilities, real-time data analysis, and detailed traffic visibility. It provides deep insights into network issues and supports large-scale environments effectively. Fortra's Intermapper is noted for its intuitive mapping interface, efficient alerting system, and simplicity in monitoring. Its ease of use is beneficial for smaller networks.

Room for Improvement: NETSCOUT nGeniusONE could improve by simplifying deployment, reducing complexity in management, and lowering initial setup costs. Fortra's Intermapper could enhance its feature set to compete with more comprehensive solutions, increase scalability for larger networks, and expand its support for advanced configurations.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE has a complex deployment suited to larger infrastructures with extensive support requiring higher management. Fortra's Intermapper provides a simpler deployment with a streamlined setup process, offering responsive and accessible customer service facilitating quick team integration.

Pricing and ROI: NETSCOUT nGeniusONE incurs higher initial costs, justifying investment with robust offerings for comprehensive management needs. Fortra's Intermapper is a cost-effective option with lower upfront costs and quicker ROI, attracting budget-conscious organizations seeking lower investment risk and faster financial returns.

To learn more, read our detailed Fortra's Intermapper vs. NETSCOUT nGeniusONE Report (Updated: July 2025).

Buyer's Guide

Fortra's Intermapper vs. NETSCOUT nGeniusONE

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

84th

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.3%, up from 0.1% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"It's all today portal-based which is a good feature for us."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."

"The most valuable feature is visibility."

"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."

"It is a scalable solution."

"It gives me the MOS, latency, and jitter."

"It is a scalable product."

"From the standpoint of VoLTE and related things, it's providing visibility into the network and how it operates."

More NETSCOUT nGeniusONE pros

Cons

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"Maybe the optics cost could be improved. It's not about the product itself, but the optics cost from other companies is very high, which affects the business. When you buy a $1 million product, you shouldn't be expected to pay $500,000 for support. So, support, operation, and professional services are very expensive. It's the main weakness."

"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."

"Initially, we were having a lot of issues with bugs when using version 6.1.1. There were a lot of problems with the dashboard causing confusion. We worked with our SE and the NETSCOUT engineering team to fix the visibility with the data. There should be a patch release to fix this issue. However, this seems to be working fine for us right now after the 6.2.2 upgrade."

"This is a typical thing, but every time they do a major code upgrade, we get hit with some nasty bugs. Some of them literally stop the whole platform from collecting traffic data. They should really do more Q&A on the software stability before release."

"Initial setup was complex."

"Its initial setup process is complicated."

"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"The biggest problem we have with this product is the expense."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"The license becomes cost prohibitive very quickly."

"The product is too expensive compared to other products."

"The price is only for acquisition; it's not a licence."

"We have a premium customized contract for the solution."

"It is very expensive, but it's well worth the money."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

21%

Government

19%

University

Recreational Facilities/Services Company

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

Earn 20 points

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

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Compared 8% of the time

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Compared 5% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

August 2025

Download Fortra's Intermapper product report

Buyer's Guide

NETSCOUT nGeniusONE

August 2025

Download NETSCOUT nGeniusONE product report

Also Known As

HelpSystems Intermapper

NETSCOUT nGenius, nGeniusONE

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Cerner Corporation

Buyer's Guide

Fortra's Intermapper vs. NETSCOUT nGeniusONE

July 2025

Free Report: Fortra's Intermapper vs. NETSCOUT nGeniusONE

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