Fortra's Intermapper vs NETSCOUT nGeniusONE comparison

Fortra and NETSCOUT are both solutions in the Network Monitoring Software category. Fortra is ranked #82, while NETSCOUT is ranked #15 with an average rating of 8.5. Fortra holds a 0.4% mindshare in NMS, compared to NETSCOUT’s 1.5% mindshare. Additionally, 100% of Fortra users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

Fortra's Intermapper

Read 4 Fortra's Intermapper reviews

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477 Comparison Views

100% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,252 Views
2,276 Comparison Views

93% willing to recommend

Fortra's Intermapper

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and Fortra's Intermapper compete in network monitoring. Fortra's Intermapper has an advantage in ease of deployment and pricing, offering a favorable return on investment despite NETSCOUT nGeniusONE's extensive feature set.

Features: NETSCOUT nGeniusONE offers comprehensive performance management capabilities, real-time data analysis, and detailed traffic visibility. It provides deep insights into network issues and supports large-scale environments effectively. Fortra's Intermapper is noted for its intuitive mapping interface, efficient alerting system, and simplicity in monitoring. Its ease of use is beneficial for smaller networks.

Room for Improvement: NETSCOUT nGeniusONE could improve by simplifying deployment, reducing complexity in management, and lowering initial setup costs. Fortra's Intermapper could enhance its feature set to compete with more comprehensive solutions, increase scalability for larger networks, and expand its support for advanced configurations.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE has a complex deployment suited to larger infrastructures with extensive support requiring higher management. Fortra's Intermapper provides a simpler deployment with a streamlined setup process, offering responsive and accessible customer service facilitating quick team integration.

Pricing and ROI: NETSCOUT nGeniusONE incurs higher initial costs, justifying investment with robust offerings for comprehensive management needs. Fortra's Intermapper is a cost-effective option with lower upfront costs and quicker ROI, attracting budget-conscious organizations seeking lower investment risk and faster financial returns.

To learn more, read our detailed Fortra's Intermapper vs. NETSCOUT nGeniusONE Report (Updated: September 2025).

Buyer's Guide

Fortra's Intermapper vs. NETSCOUT nGeniusONE

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortra's Intermapper

Ranking in Network Monitoring Software

82nd

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

15th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Fortra's Intermapper is 0.4%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
NETSCOUT nGeniusONE	1.5%
Fortra's Intermapper	0.4%
Other	98.1%

Network Monitoring Software

Featured Reviews

Andrian Lubimov

SVP of Networking and Operations at Skywire Networks

It tremendously cuts down our troubleshooting timeframe, but needs advanced SLA monitoring and reporting

They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit.

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Mohammed Hassan

Regional Director at iSecureMind

Helps us by providing root cause analysis when it comes to latency and performance issues

I would recommend NETSCOUT nGeniusONE to others yet not for small SMBs due to the pricing. It is important to have the necessary NETSCOUT experience for smooth integration. The automated issue detection sometimes has a few false positives but is overall cost-effective for our customers. I'd rate the solution eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features are its: log history, real-time monitoring capabilities, accuracy - the number of false positives is very low, and the mapping features."

"It's all today portal-based which is a good feature for us."

"It's a nice graphical interface, a nice map, that relates Layer 1 to Layer 3, virtually instantly, to the Helpdesk support staff. It provides a default place to get critical information so we can deploy our staff."

"What is really cool about HelpSystems InterMapper is that because of its SNMP base, you can integrate all different makes and models on the same map. You, of course, can have more than one map, but you have an option to have visibility into the entire network from one centralized system. You can monitor IPs, routers, radios, DC power plants, and UPS. You can do it all from one network management and monitoring solution. That's what really makes HelpSystems Intermapper great. Another great thing about HelpSystems InterMapper is that you can really bundle different probes under one device. You can have a bundled device. You can monitor the physical status of a host based on the IP availability. You can also monitor services and actually see if anything happens. You can quickly determine whether it is the application layer, host layer, or network layer. HelpSystems Intermapper gives such a unique representation of a network. Ever since we started using HelpSystems InterMapper, we don't have to document everything in a detailed format and store it somewhere. Right now, it is really a combination of network topology, network monitoring, and network analyzing. So, in my opinion, it is awesome. When you have your SNMP topology defined, you don't require a dedicated NMS engineer to manage your system, which is another great thing about HelpSystems InterMapper. I see how our operators get so excited by having the ability to map a device or interface and connect interfaces together. HelpSystems InterMapper is also very operator friendly; not just user friendly, but also operator friendly. This is a unique feature, and it works really great."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"It is the ability to collect data and analyze it, especially key performance indicators. This is before a customer would call to the service center to complain that they have had bad coverage or a dropped call."

"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."

"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."

"The biggest advantage of NETSCOUT nGeniusONE is that when gathering logs, which require substantial bandwidth of more than 50 TB or 100 TB of data, NETSCOUT nGeniusONE can gather as much as possible."

"The support is good."

"The packet-based searching capability of NETSCOUT is highly valued as it allows us to better analyze the network."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

More NETSCOUT nGeniusONE pros

Cons

"I'd love to see more of the network management side of it coming back into it. If we were able to run scripts to bounce ports on switches, that would be great. It's asking a lot, but it's actually very doable because I do it through scripting into other products. If we could incorporate that directly into Intermapper, that would be fantastic."

"It's a smaller solution so tools are not as advanced as you would find in a larger solution"

"They can do a better job with SLA reporting. It does some basic reporting, but it really doesn't offer the ability to monitor devices by groups, customers, or carrier to give an overall health performance of specifically-defined environments. That's where HelpSystems Intermapper could have done a better job. I would love to see advanced SLA monitoring and reporting in this solution. They already have a lot of ingredients. They already have SNMP polling. It is really about what people are looking for from SLA monitoring, especially someone who looks at the network topology. You want to see your endpoints. You want to see half of your endpoints by simply analyzing ICMP or SNMP-based availability of your endpoints. Having an ability to define your group and how you bring devices into your group would be a huge benefit."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"The product is a little complicated."

"The solution could do more for security. It should offer more security-related features."

"Datadog is more stable than NETSCOUT nGeniusONE, being a SaaS-based solution compared to on-prem solutions like NETSCOUT."

"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."

"We would like better end-to-end data flows. This is something that my users always complain about, as they don't know what the data flows are on the network. We would like to know every point along the line."

"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."

"I would recommend enhancing the APM capabilities."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

Information not available

"If you are able and you are willing to use everything that Netscout provides to you, it's probably a relatively fair price. The problem is that it's such a large and such a complex tool that I'm not sure that many companies would be able to use it entirely, the way it's expected to be used."

"It is a little overall pricey and expensive, but you get what you pay for."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"We have a premium customized contract for the solution."

"The price is only for acquisition; it's not a licence."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

22%

Government

17%

Recreational Facilities/Services Company

University

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	3
Large Enterprise	37

Questions from the Community

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

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Product Reports

Buyer's Guide

Network Monitoring Software

October 2025

Download Fortra's Intermapper product report

Buyer's Guide

NETSCOUT nGeniusONE

September 2025

Download NETSCOUT nGeniusONE product report

Also Known As

HelpSystems Intermapper

NETSCOUT nGenius, nGeniusONE

Overview

Fortra's software frees you up to focus on what matters most, aligning IT and business goals to help organizations build a competitive edge. Intermapper is network monitoring software for organizations who want to monitor their IT infrastructure in real time.

With Intermapper, you can visualize all your physical and virtual network components on a live map and get up-to-date performance data on its availability. Powerful and user-friendly, Intermapper helps leading businesses prevent costly outages and maximize uptime for 24/7 availability of network resources.

Features include flexible monitoring for anything with an IP address, free probes to monitor different types of equipment from various vendors, dynamic network mapping, bandwidth monitoring, real-time alerts, and remote access. Our add-on integration with Automate allows you to remediate network failures and conduct network self-healing.

Intermapper runs on Mac, Windows, and Linux.

Fortra

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

Greater Media Detroit, University of British Columbia, Don's Farm Supply

Cerner Corporation

Buyer's Guide

Fortra's Intermapper vs. NETSCOUT nGeniusONE

September 2025

Free Report: Fortra's Intermapper vs. NETSCOUT nGeniusONE

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