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Fortinet FortiToken vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Fortinet FortiToken enhances security, reduces unauthorized access, and delivers high ROI, benefiting both large enterprises and smaller entities.
Sentiment score
7.2
Okta Workforce Identity offers high ROI through enhanced security, reduced IT burdens, automation, and improved scalability and reliability.
 

Customer Service

Sentiment score
6.4
Fortinet FortiToken support is generally good but varies in response times and problem understanding, improved by dedicated contracts.
Sentiment score
7.4
Okta Workforce Identity offers responsive customer service, though delays occur; many benefit from fast, knowledgeable support and web resources.
Their resolution time is timely, and they provide solutions efficiently.
They are very supportive; they just open a ticket, and they support us very professionally.
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
 

Scalability Issues

Sentiment score
8.2
Fortinet FortiToken offers scalable user management, suitable for small to mid-sized companies, but faces hardware and migration challenges in larger contexts.
Sentiment score
7.6
Okta Workforce Identity is highly scalable, supporting growth without performance issues, making it ideal for medium to large enterprises.
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
FortiToken is scalable and accommodates the needs for updates effectively.
 

Stability Issues

Sentiment score
8.0
Fortinet FortiToken is reliable and stable with minor sync issues, highly rated by users for dependable performance.
Sentiment score
8.1
Okta Workforce Identity is praised for its stability and reliability, with users noting minimal issues and quick recovery from outages.
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
Okta Workforce Identity is a stable product.
 

Room For Improvement

Fortinet FortiToken users desire improved integration, enhanced features, better support, pricing, and flexibility in authentication and compatibility.
Okta Workforce Identity needs UI improvements, better integration, enhanced support, and more features for effective user experience.
If I can receive it on email, it would be more flexible.
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
FortiToken should provide enhanced SMS services for those users who do not have smartphones.
It could improve in the governance part, particularly regarding better role management and workflow, as I feel it is tedious on Okta.
I believe that if we integrate the workflows section into the main Okta Workforce Identity dashboard, it can be very useful.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

Fortinet FortiToken is affordable and competitive, though some regions face higher prices and unpredictable cost increases.
Okta Workforce Identity is costly but valued by larger enterprises for its comprehensive features and straightforward setup.
Discounts are often provided to close deals, making it a cost-effective solution.
The pricing for FortiToken is not low; I regard it as medium-priced.
 

Valuable Features

Fortinet FortiToken is cost-effective and user-friendly, offering versatile two-factor authentication with both soft and hard tokens.
Okta Workforce Identity enhances security and efficiency through centralized management, Single Sign-On, automation, and seamless integration with applications.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
The solution is unique in catering to Fortinet, making it very useful and secure.
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
We can use hardware keys, software keys, or any authenticator, majorly known authenticator app, for multi-factor authentication.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
4th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
30
Ranking in other categories
No ranking in other categories
Okta Workforce Identity
Ranking in Authentication Systems
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
67
Ranking in other categories
Single Sign-On (SSO) (2nd), Privileged Access Management (PAM) (7th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), Access Management (4th), ZTNA as a Service (11th)
 

Mindshare comparison

As of July 2025, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 6.0%, down from 7.1% compared to the previous year. The mindshare of Okta Workforce Identity is 5.8%, up from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Sachin Vinay - PeerSpot reviewer
Facilitates secure 2FA for admins, facilitates OTP generation, and enhances security
One suggestion is to develop a more user-friendly solution that is cost-effective so that a hardware-based solution can be provided to all users using VPN services or any configuration service requiring confidentiality. This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Government
7%
Financial Services Firm
7%
Comms Service Provider
6%
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
In my opinion, Fortinet FortiToken can be improved based on specific requirements. We will suggest solutions based on customer requirements and price availability.
What is your primary use case for Fortinet FortiToken?
I use Fortinet FortiToken for authentication and multi-factor authentication (MFA). I utilize Fortinet FortiToken's ability to integrate seamlessly with Fortinet platforms such as Fortinet FortiGat...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Areas for improvement with Okta Workforce Identity would be in the governance place; for me, it is light. Okta is mostly focused on execution and runtime, which means maintaining authentication and...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Fortinet FortiToken vs. Okta Workforce Identity and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.