


Microsoft Entra ID and Fortinet FortiToken compete in the authentication solutions category. Microsoft Entra ID has an upper hand due to its ease of deployment and customer service, while Fortinet FortiToken is valued for its robust features and higher perceived value despite its complexity in setup.
What features are offered by Microsoft Entra ID in comparison to Fortinet FortiToken?Microsoft Entra ID offers seamless integration with existing Microsoft products, strong identity management, and comprehensive integration capabilities. Fortinet FortiToken provides advanced multi-factor authentication, high security, and robust authentication features.
What areas of improvement can be found in Microsoft Entra ID in comparison to Fortinet FortiToken?Microsoft Entra ID could enhance its mobile experience, add more customization options, and improve mobile and customization features. Fortinet FortiToken needs a better user management interface, simpler initial setup, and improvements in deployment ease.
How is the ease of deployment and customer service of Microsoft Entra ID in comparison to Fortinet FortiToken?Microsoft Entra ID stands out with straightforward deployment and responsive customer service. Fortinet FortiToken's deployment can be more complex, but its customer service is positively reviewed.
What setup costs and ROI can be seen with Microsoft Entra ID in comparison to Fortinet FortiToken?Microsoft Entra ID's pricing is reasonable with a solid ROI due to its integration benefits. Fortinet FortiToken users perceive a higher setup cost but value its strong security features, yielding substantial ROI.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
We leverage existing licensing, like Windows Server or SQL, and hybrid benefits, and our sales and marketing teams benefit from co-selling and partnership advantages.
We get a return from not needing to pay other vendors to do what we already had from Microsoft, which was better than the competition.
By eliminating the need for multiple VPN channels and enabling direct work from Azure servers, we have achieved approximately 30% efficiency savings.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
Their resolution time is timely, and they provide solutions efficiently.
I am satisfied with their service.
The actual support when you get to that level is a ten out of ten.
There are immediate answers to any issues that arise with great knowledge and a deep understanding of the product and business needs.
They usually try to deflect, buy time, and often do not address the problem immediately.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
I would rate scalability for Fortinet FortiToken as nine and a half or ten.
Microsoft Entra ID meets our needs better, especially when discussing integration.
Integrating seamlessly with Microsoft services like Microsoft 365, Azure, and other Microsoft platforms, while also supporting integration with thousands of third-party applications such as Salesforce, ServiceNow, and Google Workspace using standards including SAML, OAuth, and OpenID Connect.
We experienced no scalability issues with Microsoft Entra ID.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
I would rate stability for Fortinet FortiToken as the best solution.
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
It's a critical solution that we can't do without.
I haven't experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
I have not experienced any downtime, crashes, or performance issues with Microsoft Entra ID.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
Any Fortinet FortiToken cannot be removed; if a box expires or loses support, it cannot be removed, and customers must purchase it from scratch.
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
If I can receive it on email, it would be more flexible.
A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating.
Synchronization issues occasionally occur, making it challenging to analyze logs and pinpoint the exact problem.
Once you have the connector, there are multiple methods to set up Microsoft Entra ID, but fundamentally, it depends on how you want to integrate your on-premises Active Directory with Azure Active Directory.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Discounts are often provided to close deals, making it a cost-effective solution.
The pricing for FortiToken is not low; I regard it as medium-priced.
We are getting our money's worth.
Microsoft sets pricing based on customer demand, adjusting to find the optimal balance between sales volume and profit per unit, similar to how Costco manages product prices.
Most features of Entra ID are part of Microsoft's ecosystem and included in Microsoft 365 bundles, which means there are no additional costs associated with pricing and licensing.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
We can secure the applications that we are building and make sure that if the application were to be compromised, there is no full access to a customer's environment causing issues and other security concerns.
It's integrated with Microsoft technologies like Authenticator, SSO, and MFA, streamlining operations and creating a seamless environment.
The granular control, such as preventing logins from specific locations, enhances security significantly.
| Product | Mindshare (%) |
|---|---|
| Microsoft Entra ID | 5.6% |
| Cisco Duo | 3.7% |
| Fortinet FortiToken | 2.1% |
| Other | 88.6% |



| Company Size | Count |
|---|---|
| Small Business | 66 |
| Midsize Enterprise | 29 |
| Large Enterprise | 93 |
| Company Size | Count |
|---|---|
| Small Business | 18 |
| Midsize Enterprise | 5 |
| Large Enterprise | 9 |
| Company Size | Count |
|---|---|
| Small Business | 91 |
| Midsize Enterprise | 42 |
| Large Enterprise | 162 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Fortinet FortiToken enhances security with two-factor authentication and mobile app integration, facilitating easy implementation and cost-effective perpetual licenses, integrating well with FortiAuthenticator to streamline VPN security.
FortiToken provides robust security through push-button authentication and time-based OTPs, making it an effective tool for managing both hard and soft tokens. It ensures server access security and VPN security with seamless integration to Fortinet platforms like FortiGate. Though improvements in integration with other solutions and enhanced reporting are noted, FortiToken remains a critical asset for organizations seeking simplified management of authentication processes. Migrating existing systems may pose challenges, and improvements in mobile app support and synchronization could enhance user experience.
What are the crucial features of Fortinet FortiToken?Fortinet FortiToken is particularly popular in sectors requiring high-security protocols, such as finance and healthcare. Companies use FortiToken to implement multi-factor authentication for VPN access in demanding environments, ensuring secure access to resources. This enhances remote work security and internal user operations by providing an additional layer of authentication.
Microsoft Entra ID offers advanced identity management capabilities, ensuring security and efficiency with features like single sign-on and multifactor authentication.
Designed for hybrid environments, Microsoft Entra ID provides seamless synchronization between on-premises Active Directory and Azure Active Directory, enhancing security with multifactor authentication and conditional access. By integrating with a broad spectrum of cloud services, it supports user authentication and mobile device management, facilitating streamlined application registration and secure API access.
What are the most notable features of Microsoft Entra ID?In finance and healthcare, Microsoft Entra ID plays a crucial role in managing access to sensitive information while maintaining compliance with industry regulations. Retail and manufacturing sectors leverage its capabilities for secure supply chain operations and partner collaboration.
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