FortiMonitor vs Zscaler Digital Experience (ZDX) comparison

FortiMonitor vs. Zscaler Digital Experience (ZDX)

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Digital Experience Monitoring (DEM)

8th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), IT Infrastructure Monitoring (24th), IT Alerting and Incident Management (13th)

Zscaler Digital Experience ...

Ranking in Digital Experience Monitoring (DEM)

9th

Average Rating

7.6

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of FortiMonitor is 2.1%, up from 1.8% compared to the previous year. The mindshare of Zscaler Digital Experience (ZDX) is 9.9%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM) Mindshare Distribution
Product	Mindshare (%)
FortiMonitor	2.1%
Zscaler Digital Experience (ZDX)	9.9%
Other	88.0%

Digital Experience Monitoring (DEM)

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

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Chella Chalapathi

Senior Technical Program Manager at Infosys

Offers steady access and reliable support but could benefit from better integration and user-friendly insights

Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation. Zscaler provides real-time insights, but it is not reaching the end users properly, which is something Zscaler should improve because it should be user-friendly for understanding what Zscaler is offering. When there is too much technology, people cannot understand it, so it should be very simplified, and there should be some ways for users to gain knowledge about the product themselves. Zscaler's ability to analyze millions of telemetry data points in real-time is still somewhat unclear to me; perhaps that level of knowledge has not been reached by me or the end users, indicating that Zscaler has to focus on that area.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"FortiMonitor offers comprehensive monitoring capabilities, allowing me to track network traffic in and out effectively."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"The product's initial setup phase is easy."

"In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic, blocked sites, and the health of our hardware. That last part, about knowing if something's going to fail soon, is super important. It gives us time to sort things out before any big problems happen. As a system engineer, I need to keep tabs on everything – temperature, monitoring systems, and network operations. This data is really handy because it helps me ensure our site runs smoothly, whether it's turning systems on or off. Just last night, there was a system failure, but thanks to real-time monitoring, I quickly identified the problem and got the necessary replacement parts."

"FortiMonitor is 100% stable."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

"It provides the best firewall features."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

More FortiMonitor pros

"Zscaler Digital Experience (ZDX) positively impacted my organization by providing Zero Trust Network Access, which many organizations are moving towards."

"Zscaler Digital Experience (ZDX) has positively impacted my organization by being beneficial for me as a troubleshooter and administrator, as I can identify all types of network performance-related issues, leading to faster resolutions of user complaints, improved collaboration between network, desktop, and security teams, and more productivity in identifying issues before they affect users."

"Regarding the benefits of Zscaler Digital Experience (ZDX)'s traffic analysis for my IT operations, I believe it greatly supports our needs."

Cons

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"FortiMonitor needs to improve its alert system."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email."

More FortiMonitor cons

"Support responses are excellent, but for more complex cases, it sometimes takes longer."

"I have noticed drawbacks within Zscaler Digital Experience (ZDX), as the sales team is too arrogant and too aggressive, playing politics, but the product itself is very good."

Pricing and Cost Advice

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"There are additional costs needed for certain functionality, such as scalability."

"FortiMonitor's price is very high."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

Information not available

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Top Industries

By visitors reading reviews

Healthcare Company

Computer Software Company

Manufacturing Company

Financial Services Firm

Manufacturing Company

10%

Healthcare Company

10%

Financial Services Firm

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

What needs improvement with FortiMonitor?

There are areas for improvement that FortiManager is addressing. We have not yet upgraded to the latest software versions, being a full revision behind, but we plan to update soon since the current...

What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?

I consider the pricing reasonable for the value delivered, and the setup is straightforward with good onboarding support.

What needs improvement with Zscaler Digital Experience (ZDX)?

Zscaler Digital Experience (ZDX) can be improved with more detailed mobile device support, better integration with third-party ITSM platforms, and enhanced reporting customizations. I can easily in...

What is your primary use case for Zscaler Digital Experience (ZDX)?

My main use case for Zscaler Digital Experience (ZDX) is to monitor end-user experience for SaaS applications, and I can also integrate all those applications within the tenant and troubleshoot net...

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Compared 4% of the time

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Product Reports

Digital Experience Monitoring (DEM)

Download FortiMonitor product report

Digital Experience Monitoring (DEM)

Download Zscaler Digital Experience (ZDX) product report

Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

Zscaler Digital Experience (ZDX) is a cloud-based service that provides comprehensive visibility into a user's digital experience by monitoring and analyzing real-time traffic for enhanced connectivity and performance.

ZDX is designed to help organizations ensure optimal application performance and user satisfaction by identifying and diagnosing issues in the network, application, or device level. It offers extensive monitoring solutions that empower IT teams to troubleshoot and resolve issues quickly, which is essential for maintaining productivity in a distributed workforce. By leveraging advanced analytics, ZDX provides insights into user experiences across the entire network, helping to pinpoint performance bottlenecks and streamline IT operations.

What are the important features of Zscaler Digital Experience (ZDX)?

Real-time Analytics: Monitor user performance in real-time to detect and address issues swiftly.
Comprehensive Visibility: Gain end-to-end visibility across networks, applications, and devices.
Proactive Troubleshooting: Quickly identify and resolve issues before they impact productivity.
Advanced Reporting: Access detailed reports to help optimize digital experiences and enhance decision-making.

What benefits and ROI should users look for?

Enhanced Productivity: Faster issue resolution leads to reduced downtime and improved user efficiency.
Cost Efficiency: Streamlining IT operations minimizes overhead costs associated with manual troubleshooting.
User Satisfaction: Better application performance enhances user experiences and satisfaction.
Scalability: Easily scale monitoring across growing digital infrastructures without compromising performance.

In industries like finance, healthcare, and tech, ZDX implementation enhances digital transformation initiatives by providing the tools needed to ensure seamless application performance and connectivity for remote and onsite employees. By leveraging this approach, businesses can improve operational workflows and cater to sector-specific requirements efficiently.

Zscaler

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Information Not Available

FortiMonitor vs. Zscaler Digital Experience (ZDX)