FortiMonitor vs Zscaler Digital Experience (ZDX) comparison

Fortinet and Zscaler are both solutions in the Digital Experience Monitoring (DEM) category. Fortinet is ranked #7 with an average rating of 8.8, while Zscaler is ranked #9 with an average rating of 7.0. Fortinet holds a 2.2% mindshare in DEM, compared to Zscaler’s 9.5% mindshare. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 100% of Zscaler users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

1,869 Views
243 Comparison Views

100% willing to recommend

Zscaler Digital Experience ...

Read 2 Zscaler Digital Experience (ZDX) reviews

677 Views
677 Comparison Views

100% willing to recommend

FortiMonitor

Zscaler Digital Experience ...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between FortiMonitor and Zscaler Digital Experience (ZDX) based on real PeerSpot user reviews.

Find out in this report how the two Digital Experience Monitoring (DEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed FortiMonitor vs. Zscaler Digital Experience (ZDX) Report (Updated: December 2025).

Buyer's Guide

FortiMonitor vs. Zscaler Digital Experience (ZDX)

December 2025

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Helped 881,114 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Digital Experience Monitoring (DEM)

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (22nd), IT Infrastructure Monitoring (23rd), IT Alerting and Incident Management (10th)

Zscaler Digital Experience ...

Ranking in Digital Experience Monitoring (DEM)

9th

Average Rating

7.0

Reviews Sentiment

4.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Digital Experience Monitoring (DEM) category, the mindshare of FortiMonitor is 2.2%, up from 1.7% compared to the previous year. The mindshare of Zscaler Digital Experience (ZDX) is 9.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM) Market Share Distribution
Product	Market Share (%)
FortiMonitor	2.2%
Zscaler Digital Experience (ZDX)	9.5%
Other	88.3%

Digital Experience Monitoring (DEM)

Featured Reviews

reviewer2677554

Network Engineer III at a energy/utilities company with 1,001-5,000 employees

Managing diverse networks with detailed alerts enhances device oversight

FortiManager is very helpful in managing our networks. We use it to manage 20 farms and various networks with hundreds of devices. The version we are using provides more detail than the older dashboard. We appreciate the alerting capabilities, which are integrated with SolarWinds to notify our team via SMS.

Read full review

Chella Chalapathi

Senior Technical Program Manager at Infosys

Offers steady access and reliable support but could benefit from better integration and user-friendly insights

Regarding future updates, I would like to see Zscaler prioritize pricing and integrate more with multiple products. Multiple integrations with various platforms would enable some sort of automation. Zscaler provides real-time insights, but it is not reaching the end users properly, which is something Zscaler should improve because it should be user-friendly for understanding what Zscaler is offering. When there is too much technology, people cannot understand it, so it should be very simplified, and there should be some ways for users to gain knowledge about the product themselves. Zscaler's ability to analyze millions of telemetry data points in real-time is still somewhat unclear to me; perhaps that level of knowledge has not been reached by me or the end users, indicating that Zscaler has to focus on that area.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortinet's customer support is very good."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"FortiMonitor has a very intuitive dashboard, which makes it particularly helpful for analyzing traffic, alerts, and other information."

"It provides the best firewall features."

"With FortiMonitor, you can get all the logs of the traffic information of the destination or the source."

"Overall, I would recommend FortiMonitor to others."

"The most valuable feature of this solution is what the devices are used for. We have big backups for our Cradlepoint solutions, but FortiMonitor is a great routing device and we love working with them."

More FortiMonitor pros

"Zscaler Digital Experience (ZDX) positively impacted my organization by providing Zero Trust Network Access, which many organizations are moving towards."

"Regarding the benefits of Zscaler Digital Experience (ZDX)'s traffic analysis for my IT operations, I believe it greatly supports our needs."

Cons

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

". Enhancements in the dashboard, such as clearer alerting, maintenance window management, software version tracking, and better visualization, would be beneficial."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"I think the current features are really good for me, nothing else comes to mind right now. Maybe some small improvements could be made in the customization and configuration part of the UI to make it easier or more intuitive. Customizable UI options, like we saw in the demo, could be helpful for everyone. But in our operational environment, having clear health status and system details is crucial for us system engineers. One feature I'd really like to see is a credential management system. It would help us keep track of who's logged in and how many times, which is important due to user restrictions. Sometimes, we need to manage logins more efficiently, like logging off other users to free up credentials. So having a feature like that would be really helpful."

"Sometimes, we get corruption when upgrading from firmware to the new generation, causing a lot of issues."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"Additionally, there are no AI features in FortiMonitor, which might be an area for enhancement."

More FortiMonitor cons

"I have noticed drawbacks within Zscaler Digital Experience (ZDX), as the sales team is too arrogant and too aggressive, playing politics, but the product itself is very good."

Pricing and Cost Advice

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"There are additional costs needed for certain functionality, such as scalability."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"FortiMonitor's price is very high."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

Healthcare Company

Financial Services Firm

Manufacturing Company

12%

Healthcare Company

Financial Services Firm

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	6

No data available

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

See all answers

What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

See all answers

What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What is your experience regarding pricing and costs for Zscaler Digital Experience (ZDX)?

Zscaler Digital Experience (ZDX) is comparatively an expensive product. There will not be any cost reductions since it is a new and better secured product. The issue arises when any organization wa...

See all answers

What needs improvement with Zscaler Digital Experience (ZDX)?

I have noticed drawbacks within Zscaler, as the sales team is too aggressive bypassing partners, but the product itself is very good. The sales approach is quite aggressive globally, and it is not ...

See all answers

What is your primary use case for Zscaler Digital Experience (ZDX)?

I am still working with Zscaler Digital Experience (ZDX), and I continue to search for good solutions in the market as an architect.

See all answers

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Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

December 2025

Download FortiMonitor product report

Buyer's Guide

Digital Experience Monitoring (DEM)

December 2025

Download Zscaler Digital Experience (ZDX) product report

Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

Zscaler Digital Experience (ZDX) is a cloud-based service that provides comprehensive visibility into a user's digital experience by monitoring and analyzing real-time traffic for enhanced connectivity and performance.

ZDX is designed to help organizations ensure optimal application performance and user satisfaction by identifying and diagnosing issues in the network, application, or device level. It offers extensive monitoring solutions that empower IT teams to troubleshoot and resolve issues quickly, which is essential for maintaining productivity in a distributed workforce. By leveraging advanced analytics, ZDX provides insights into user experiences across the entire network, helping to pinpoint performance bottlenecks and streamline IT operations.

What are the important features of Zscaler Digital Experience (ZDX)?

Real-time Analytics: Monitor user performance in real-time to detect and address issues swiftly.
Comprehensive Visibility: Gain end-to-end visibility across networks, applications, and devices.
Proactive Troubleshooting: Quickly identify and resolve issues before they impact productivity.
Advanced Reporting: Access detailed reports to help optimize digital experiences and enhance decision-making.

What benefits and ROI should users look for?

Enhanced Productivity: Faster issue resolution leads to reduced downtime and improved user efficiency.
Cost Efficiency: Streamlining IT operations minimizes overhead costs associated with manual troubleshooting.
User Satisfaction: Better application performance enhances user experiences and satisfaction.
Scalability: Easily scale monitoring across growing digital infrastructures without compromising performance.

In industries like finance, healthcare, and tech, ZDX implementation enhances digital transformation initiatives by providing the tools needed to ensure seamless application performance and connectivity for remote and onsite employees. By leveraging this approach, businesses can improve operational workflows and cater to sector-specific requirements efficiently.

Zscaler

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

Information Not Available

Buyer's Guide

FortiMonitor vs. Zscaler Digital Experience (ZDX)

December 2025

Free Report: FortiMonitor vs. Zscaler Digital Experience (ZDX)

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