We performed a comparison between ForgeRock and RSA Identity Governance and Lifecycle based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The customer success and support teams have been crucial."
"The support for the validity of the resources is valuable. The tool allows resource assignments within a validity period so that the managers do not have to remember to revoke the access once the work is done."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"We are able to onboard new user accounts much faster by automating the process and standardizing our operations globally. Previously, there were many individual processes and manual admin interactions. We also see a lot of cost savings and benefits because through automation and standardization."
"User-friendly solution."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Easy to navigate, handle and manage the applications."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"I like the way it is handling authentication and authorization."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"We create and define the permissions and configurations for the users."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The data collection is excellent and easy to do. It does not require a lot of configuration nor does it require rules to be written like other competitors do."
"The most valuable feature is the security, in particular, the One Time Password support."
"Roles, connectors for provisioning and re-accreditation or reviews help greatly to govern user access."
"With the tool in place, you need to hire fewer people to provide access, and you have control over your processes."
"RSA Identity Governance and lifecycles are good for the access certification and auditing sections."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"There's a challenge with handling large amounts of data in this system."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Functionality and usability could be improved."
"I would like to search on date fields, which is not possible now."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"The reporting and importing have room for improvement."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The identity management model needs a bit of improvement."
"They should improve the solution by include reporting."
"We would like this solution to be developed for use with mobile applications."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The user interface and workflow need improvement, and more connectors would help."
"If you use the appliance version then it won't handle a huge database volume."
"Every connector that you have in the product needs to be custom-built, so there are not a lot of standard connectors available in the product, because of which there are a lot of hidden consultancy costs."
"There are scalability issues. This product does not scale very well. It is not a good product for load balancing / active–active architecture."
"RSA Identity Governance and Lifecycle could improve out-of-the-box customization."
"Technical support in Pakistan can be improved."
"This product is missing a lot of features which other competitors are providing. One of the key features that are missing right now is risk scoring. Additionally, there is not much scope for customization - everything is hard-coded and predefined, so it does not allow the developers to make many modifications."
More RSA Identity Governance and Lifecycle Pricing and Cost Advice →
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while RSA Identity Governance and Lifecycle is ranked 22nd in Identity Management (IM) with 9 reviews. ForgeRock is rated 8.0, while RSA Identity Governance and Lifecycle is rated 6.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of RSA Identity Governance and Lifecycle writes "Lacking customization, poor support, but useful auditing". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas RSA Identity Governance and Lifecycle is most compared with SailPoint IdentityIQ, Saviynt, One Identity Manager, CyberArk Privileged Access Manager and Cisco ISE (Identity Services Engine). See our ForgeRock vs. RSA Identity Governance and Lifecycle report.
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