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ForgeRock vs LoginRadius comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
ForgeRock reduces staff needs, offers cost savings and ROI, enhances trust, and ensures long-term business growth and efficiency.
Sentiment score
7.5
Implementing LoginRadius improved user engagement, simplified integration, enhanced security, increased conversions, and provided cost-effective, scalable solutions for businesses.
On a B2B level, it opened up the market for TomTom to sell its services in a more efficient way to car companies.
Principal Consultant at Road2Value
I can definitely see that fewer employees are needed compared to using different SaaS applications.
IAM engineer at a university with 10,001+ employees
 

Customer Service

Sentiment score
6.2
ForgeRock's customer service is responsive and knowledgeable, but some users desire improved case resolution and communication.
Sentiment score
8.0
Users praise LoginRadius for responsive, knowledgeable support, clear communication, extensive resources, and frequent updates ensuring transparency.
The support portals offer comprehensive documentation, troubleshooting guides, and community forums that have been helpful for resolving common issues independently.
java full stack developer at a financial services firm with 10,001+ employees
For standard support tickets, response times were very decent, and the support team was helpful in identifying configuration issues, especially with authentication trees, token settings, and directory replications.
IAM engineer at a university with 10,001+ employees
The team is very responsive and takes a sense of ownership and accountability.
Principal Consultant at Road2Value
 

Scalability Issues

Sentiment score
7.4
ForgeRock's scalable architecture efficiently manages large user bases with seamless node additions and advanced authentication solutions, despite scaling concerns.
Sentiment score
8.8
LoginRadius is praised for scalability, performance, and support, despite initial setup challenges, making it suitable for growing businesses.
The access management layer is stateless, so I can scale horizontally by adding more nodes behind a load balancer as traffic increases.
IAM engineer at a university with 10,001+ employees
The platform provides flexible authentication trees, enabling us to design custom MFA flows tailored for different user groups and risk profiles.
java full stack developer at a financial services firm with 10,001+ employees
We scaled up with ForgeRock. My team received an award for implementing it for a 60 million customer base, which was the largest implementation at that time.
Principal Consultant at Road2Value
 

Stability Issues

Sentiment score
7.3
ForgeRock is stable and reliable with strong legacy support, but cloud simplicity and performance improvements are suggested by users.
Sentiment score
8.6
LoginRadius is praised for its stability, reliability, efficient high traffic handling, minimal downtime, scalability, and secure operations.
ForgeRock supports integration with legacy systems in our organization by offering a wide range of connectors and APIs.
java full stack developer at a financial services firm with 10,001+ employees
 

Room For Improvement

ForgeRock's complex UI and documentation challenges hinder ease of use, requiring improvements in integration, customization, and deployment simplicity.
LoginRadius users seek improvements in support response times, API documentation, customization, dashboard usability, integration capabilities, and pricing transparency.
ForgeRock needs to focus on low-code, no-code solutions that allow for drag-and-drop functionality with good orchestration.
CIAM Engineer at a tech vendor with 10,001+ employees
The main area is complexity. ForgeRock is extremely flexible, but the learning curve can be steep.
IAM engineer at a university with 10,001+ employees
I want ForgeRock to improve in documentation clarity, UI complexity, debugging token flow, policy configuration, and DevOps automation support.
Identity And Access Management at CyberBackbone
 

Setup Cost

ForgeRock offers flexible, negotiable pricing with open-source and enterprise options, including identity-based licensing and additional feature fees.
<p>LoginRadius provides scalable pricing that varies by user count and features, with flexibility and potential cost increases for added functionalities.</p>
The pricing, setup cost, and licensing are very straightforward, which is a good success.
Identity And Access Management at CyberBackbone
One has to spend considerable time trying to understand the different modules and different needs for those modules on the licensing front.
Principal Consultant at Road2Value
 

Valuable Features

ForgeRock provides customizable, secure identity management with strong protocol support, simplifying integration, compliance, and enhancing enterprise security efficiency.
LoginRadius is praised for its security, single sign-on, integration, performance, customizability, support, easy implementation, scalability, and reliability.
Centralized management makes the biggest difference because it allows us to define, update, and enforce security and compliance rules from a single location.
java full stack developer at a financial services firm with 10,001+ employees
ForgeRock positively impacts our organization as we manage a large number of users with ease, providing a standard IAM solution that simplifies our processes.
CIAM Engineer at a tech vendor with 10,001+ employees
ForgeRock has positively impacted my organization by allowing us to migrate from the older system to the newer ForgeRock component, enabling us to go live with many products across geographies, enhancing security as it is all cloud-based, and with the company taking care of availability, it has reduced costs for the company.
IAM CONSULTANT at a tech services company with 10,001+ employees
 

Categories and Ranking

ForgeRock
Ranking in Customer Identity and Access Management (CIAM)
7th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
36
Ranking in other categories
Identity Management (IM) (13th), Access Management (15th)
LoginRadius
Ranking in Customer Identity and Access Management (CIAM)
18th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (31st), Social Login (2nd)
 

Mindshare comparison

As of February 2026, in the Customer Identity and Access Management (CIAM) category, the mindshare of ForgeRock is 7.9%, down from 11.8% compared to the previous year. The mindshare of LoginRadius is 2.0%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
ForgeRock7.9%
LoginRadius2.0%
Other90.1%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

reviewer2802936 - PeerSpot reviewer
java full stack developer at a financial services firm with 10,001+ employees
Centralized access control has improved secure onboarding and supports strict compliance
I wish we had used ForgeRock's adaptive risk-based authentication, which allows dynamic adjustment of authentication requirements based on user behavior. This could have helped us further strengthen our security. Another hidden gem is the built-in support for custom authentication modules and scripting, which gives a great deal of flexibility to tailor authentication flows. The self-service capabilities for password resets and account recovery have been very helpful in reducing support overhead and improving user experience. Discovering and utilizing these features would have definitely made our integration even smoother and would have provided additional value for both our users and our security team. One area of improvement would be the user interface for policy and workflow configuration, which can become complex and sometimes unintuitive, especially for new administrators. A more streamlined and user-friendly UI would help reduce the learning curve. Enhanced out-of-the-box analytics and reporting would also be valuable, as our current options often require custom development or integration with external tools. While extensibility is a strength, documentation for advanced customizations and integrations could be more comprehensive and easier to follow. Improved support for seamless upgrades and backward compatibility would also help minimize downtime. In terms of performance, optimizing the platform for high concurrency environments would be beneficial, especially for organizations with large user bases or peak usage periods. Enhanced scalability features such as more granular or horizontal scaling options would provide better support for distributed deployments. For integrations, having more pre-built connectors and easy integration with modern cloud-native services would accelerate adoption. Improved monitoring and real-time health dashboards would help proactively identify and resolve performance bottlenecks.
SD
Senior Product Development Manager at Golden Dawn at Golden Dawn
Performs very well and enables us to track our customer details in a better way
The primary use was that we had implemented the identity management into our organizations which was necessary to handle our internal work, and also for our customer portal for a secure login process Has definitely improved our organization. After the implementation, we were able to track our…
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
8%
Computer Software Company
8%
Insurance Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise17
No data available
 

Questions from the Community

What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock also supports M-PIN and biometric features that Keycloak does not provide. My com...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't think ForgeRock directly supports integrations with Slack, making it an area wher...
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Also Known As

ForgeRock Identity Platform, ForgeRock OpenIDM
No data available
 

Overview

 

Sample Customers

Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Rede Gazeta, BroadcastMed, Zero Waste Scotland, Pelmorex Media, Express and Star, Mapegy, IFMA, 0Radiopolis, Aurora WDC, OneName Global, IOMX.
Find out what your peers are saying about ForgeRock vs. LoginRadius and other solutions. Updated: February 2026.
882,479 professionals have used our research since 2012.