Try our new research platform with insights from 80,000+ expert users

Forcepoint ONE vs Zscaler Zero Trust Exchange Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Forcepoint ONE enhances cybersecurity and productivity, offering risk mitigation despite some users considering Microsoft's comparable solutions.
Sentiment score
7.1
Zscaler Zero Trust Exchange enhances user satisfaction with reduced noise, improved visibility, and potential for further service integration.
We don't have to purchase many components such as load balancers and proxy servers that were necessary in traditional setups.
 

Customer Service

Sentiment score
7.2
Forcepoint ONE's support is praised for responsiveness and personalized service, despite some initial response time complaints.
Sentiment score
4.8
Zscaler Zero Trust Exchange's customer service is praised for responsiveness, but suffers from delayed responses and knowledge gaps affecting satisfaction.
They are responsive and assist me with creating cases for any complex issues.
Sometimes, support takes time since the solution has some bugs that need fixing.
 

Scalability Issues

Sentiment score
7.2
Forcepoint ONE offers exceptional scalability with smooth deployments and high adoption rates, especially on AWS for rapid scaling.
Sentiment score
7.7
Zscaler Zero Trust Exchange Platform is highly scalable and adaptable, praised for performance and suitability in varied organizational needs.
 

Stability Issues

Sentiment score
8.1
Forcepoint ONE offers near-perfect uptime and seamless integration, delivering high reliability and performance with minimal maintenance.
Sentiment score
7.8
Zscaler Zero Trust Exchange is stable and reliable with minor latency issues, resolved initial concerns, and strong threat monitoring.
 

Room For Improvement

Forcepoint ONE needs improved DLP, MFA, AD integration, real-time reporting, scalability, and compatibility with IDP providers for seamless use.
Users report performance, configuration, support, and integration issues with Zscaler, highlighting speed, cost, and interface improvements.
I need to control specific functionalities within certain applications, like preventing the transfer of certain file types.
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour.
They might be able to identify if something is missing with Zscaler.
 

Setup Cost

Forcepoint ONE offers flexible, negotiable pricing with various licensing options; understanding terms is vital to maximize investment.
Zscaler offers flexible pricing with discounts for larger enterprises, though additional licenses and gateway fees can increase costs.
The pricing is very good and cheaper than other solutions like Netskope and Forcepoint.
The licensing and pricing were fine with no issues.
 

Valuable Features

Forcepoint ONE enhances security with location mapping, data protection, seamless integration, and efficient monitoring for effective governance.
Zscaler Zero Trust Exchange excels in security, scalability, and usability, offering seamless integration and advanced cloud capabilities for organizations.
The most valuable feature was the website blocking capability, which allowed me to quickly block any dodgy websites.
I can access social networks but block specific platforms like Instagram and Facebook while allowing access to LinkedIn, a professional network.
The solution is cloud-based with the latest inspection engines, which I find to be amazing.
 

Categories and Ranking

Forcepoint ONE
Ranking in Cloud Access Security Brokers (CASB)
12th
Ranking in Secure Access Service Edge (SASE)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
14
Ranking in other categories
Secure Web Gateways (SWG) (21st)
Zscaler Zero Trust Exchange...
Ranking in Cloud Access Security Brokers (CASB)
5th
Ranking in Secure Access Service Edge (SASE)
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
64
Ranking in other categories
Data Loss Prevention (DLP) (2nd), Application Control (4th), ZTNA as a Service (1st), Cloud Security Posture Management (CSPM) (12th), Cloud-Native Application Protection Platforms (CNAPP) (10th), Remote Browser Isolation (RBI) (1st)
 

Mindshare comparison

As of August 2025, in the Cloud Access Security Brokers (CASB) category, the mindshare of Forcepoint ONE is 2.2%, up from 1.9% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange Platform is 9.7%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Access Security Brokers (CASB)
 

Featured Reviews

Edwin Eze-Osiago - PeerSpot reviewer
Easy to deploy, stable, and scalable
Bitglass integration with some IDP providers needs improvement. Currently, the solution is not compatible with Azure AD for third-party authentication. The fraud proxy in the SmartEdge agent is not compatible with Forcepoint DLP or a web hybrid agent. I would like the developers to consolidate multiple agents across systems for better integration.
Sumit Bhanwala - PeerSpot reviewer
Cloud-based platform simplifies device and data center management
I find it to be good. The solution is cloud-based with the latest inspection engines, which I find to be amazing. We are less dependent on data centers and device management, which reduces our efforts significantly. It improves our device management, data center management, and updating devices. We need fewer engineers for this management, and it reduces time and efforts for data center management, device upgrades, and IT support.
report
Use our free recommendation engine to learn which Cloud Access Security Brokers (CASB) solutions are best for your needs.
864,155 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Government
11%
Financial Services Firm
11%
Manufacturing Company
6%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Forcepoint ONE?
The platform's feature that has been most beneficial for our web security is its capability to replicate rules.
What is your experience regarding pricing and costs for Forcepoint ONE?
The licensing and pricing were fine with no issues. I took over from somebody else, and it stayed as it was until we rebuilt and moved to the cloud.
What needs improvement with Forcepoint ONE?
There is room for improvement in making the reporting closer to real-time, ideally around five or ten minutes instead of half an hour. The interface could also be updated as it was quite dated.
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of the features, so my advice for organizations would be to evaluate their specific n...
 

Also Known As

Bitglass
Zscaler SASE, Zscaler DLP, Zscaler CASB, Zscaler CSPM, Zscaler Browser Isolation, Zscaler Posture Control
 

Overview

 

Sample Customers

UNC-Charlotte
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Forcepoint ONE vs. Zscaler Zero Trust Exchange Platform and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.