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Forcepoint CASB vs Zscaler Internet Access comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (7th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (8th), Secure Access Service Edge (SASE) (8th)
Forcepoint CASB
Average Rating
7.2
Reviews Sentiment
5.7
Number of Reviews
8
Ranking in other categories
Cloud Access Security Brokers (CASB) (19th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
Secure Web Gateways (SWG) (4th), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Edwin Eze Osiago - PeerSpot reviewer
Reliable, easy to set up and offers good visibility
It could be more robust, especially around custom applications. We've not really seen value around our custom applications, most especially when these applications are hosted on-premise. If there's a way Forcepoint can do something to ensure that the CASB also protects applications that are hosted on-premise, that would be ideal. Currently, basically, cloud-hosted applications, that are internet-facing are protected. If we can also have a CASB sit in front of our on-prem hosted applications, it would be massive. Forcepoint removed the ability to scan for unsanctioned applications on the CASB. Initially, CASB used to have that feature where you can scan for the applications and be able to support unsanctioned applications being used by the user. They moved it to another product. If there is an opportunity to speak to the product managers and get some features back, that would be ideal.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our primary use case for this product is DLP,"
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"We chose iboss for both zero trust and proxy (SWG) because their SWG was superior."
"The iboss system is highly reliable. The false positive rates are small compared to some other systems we've experienced through other partner agencies who use competing solutions."
"First of all, the security policies are essential. I do not have to rely solely on Active Directory for our users."
"iboss is among the few products providing inline filtering where no application is needed on the device. It operates on the network side and is not device-based. This feature was one of the main reasons why we stayed with them for so long."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Generally, most of our customers are happy with it though."
"The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP."
"As it is based on AWS, it is not a problem."
"Macro integration is a good feature."
"The product offers an easy initial setup."
"It gives you value for your investment."
"The tool's most valuable feature is its management ease."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler Internet Access protects using data loss prevention. If you have a CASB exposing your cloud out into the network, then Zscaler Internet Access will go ahead and control that unknown cloud application in the CASB, protecting it. There is also data detection with exact data match. This improves the data coming into your cloud so you are protecting it."
"The solution offers a distributed organization to master and to control all of the endpoints."
"One on the main benefits is protection all time from anywhere."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
"The most valuable features of Zscaler Internet Access are it's on the cloud, high network performance, and the interception of users is very easy."
"The initial setup is very straightforward."
 

Cons

"If they could implement an extra security layer preventing access to iboss from the open internet, it would be great."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"The reporting feature needs improvement."
"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"Lacks different ways to authenticate users."
"They should work on the possibility of consolidating all of the products with the group of agents."
"The solution needs to be easier to install, and they need to clean up the backend, so stuff doesn't break."
"Integration is an area of the solution that needs to be improved."
"When using the Forcepoint CASB, and you are a remote worker, basically not in the office, you have to have an agent on your computer, a Forcepoint agent. However, with many other CASB solutions, they can integrate with MDM."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"There are various modules to secure a public cloud, such as Cloud Security Posture Management. You might have seen these features available if you've reviewed solutions like Zscaler or Netskope. A full-fledged CASB should be manageable. However, the tool does not seem to offer complete public cloud visibility. While it provides some cloud visibility and can manage API traffic for Web 2.0, it lacks a specific module for securing public cloud environments."
"There are many functionalities in Zscaler Internet Access that need improvements, such as an advanced firewall and logging capabilities to track calls."
"The OS capabilities and WSL support could be improved."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"The tool should improve the predefined dictionaries."
"The price of the solution could be improved."
"They block Zscaler IPs when the traffic origin is from Zscaler IPs. They've been blocked by certain government organizations so the end users are not able to visit those websites unless we ask them to unblock those IP. This is a bit problematic."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"The pricing for Zscaler Internet Access could be made cheaper."
"It is costlier than other solutions."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"The tool is moderately priced."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The price of Zscaler Internet Access should improve, it is expensive."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Healthcare Company
6%
Financial Services Firm
13%
Computer Software Company
13%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
9%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What is your experience regarding pricing and costs for iboss?
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern. There are cheaper alte...
What is your experience regarding pricing and costs for Forcepoint CASB?
The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of c...
What needs improvement with Forcepoint CASB?
There are some areas that could be improved, particularly regarding support issues. Forcepoint could enhance their pr...
What is your primary use case for Forcepoint CASB?
People typically use Forcepoint CASB along with other Forcepoint tools such as Forcepoint Secure Web Gateway.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
Imperva Skyfence
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: July 2025.
865,295 professionals have used our research since 2012.