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Forcepoint CASB vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Forcepoint CASB
Average Rating
7.2
Reviews Sentiment
5.6
Number of Reviews
10
Ranking in other categories
Cloud Access Security Brokers (CASB) (18th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
60
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

Cloud Access Security Brokers (CASB) Mindshare Distribution
ProductMindshare (%)
Forcepoint CASB1.6%
Netskope13.4%
Prisma Access by Palo Alto Networks12.6%
Other72.4%
Cloud Access Security Brokers (CASB)
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Zscaler Internet Access9.9%
Cisco Umbrella9.5%
Prisma Access by Palo Alto Networks7.3%
Other73.3%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
AlexOgbalu - PeerSpot reviewer
Director at LiveFromSpace Limited
Improving support responsiveness has remained critical while access monitoring and compliance needs have been fully addressed
We have the enterprise licenses for the scanning of the codes, both at runtime and in development, and we also have access to Veracode's e-learning platform as well as a bundle from Veracode.All that has been mentioned is the main benefits Forcepoint CASB provides to us, and it helps us to meet compliance requirements that are necessary in our industry. It's important for enterprises considering Forcepoint to work with very good system integrators and value-added resellers because a lot of things needed go beyond just getting the licenses. You need someone skilled to do all those configurations, write all the rules, and make sure you achieve a very stable environment. I am giving this review an overall rating of eight.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security aspect of the solution, particularly the malware behind it, is excellent. That's something that really helped us out. It's not just a simple proxy that just blocks the insights of potential threats that come on behind it. They do malware detection and that helps us a lot."
"I would say iboss is a very good product; its scalability is very good, and it's seamless for the user."
"Its initial setup was straightforward."
"This product is solid, fairly easy to use, and reliable."
"The console is cloud-based, which is something I really appreciate."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"The most valuable aspect for us is the fact that the product seamlessly integrates with the Forcepoint DLP."
"Macro integration is a good feature."
"Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored, helping us unify access across the board regardless of device or location, while advanced notifications and behavior analytics make it easy to detect unknown connections or baseline changes."
"I like that the layout and configuration are easy compared to other solutions on the market."
"The tool's most valuable feature is its management ease."
"It gives you value for your investment."
"As it is based on AWS, it is not a problem."
"The product offers an easy initial setup."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"The URL filtering has been the most valuable feature."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability."
"Zscaler Internet Access's best feature is the granular policy controls."
"The security is excellent."
"​After a proper implementation, the maintenance is very low.​"
 

Cons

"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"It is stable, but due to growth, it can sometimes be less stable than wanted."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"The endpoint-type solution is an area that needs some improvement."
"Iboss is growing so fast that it is often hard for them to keep up with the challenges."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"We are not happy with the solution."
"The deployment and initial setup can be quite difficult to install."
"Forcepoint removed the ability to scan for unsanctioned applications on the CASB."
"Forcepoint technical support in general could improve in this area."
"When using the Forcepoint CASB, and you are a remote worker, basically not in the office, you have to have an agent on your computer, a Forcepoint agent. However, with many other CASB solutions, they can integrate with MDM."
"Lacks different ways to authenticate users."
"If I was to sell a CASB product brand new to somebody, I would sell them Netskope. I wouldn't sell them Forcepoint."
"They should work on the possibility of consolidating all of the products with the group of agents."
"Technical support could be better."
"The license is per user, and there's a minimum license per user per year. It's costly if you compare it to the traditional solutions like Symantec or Bluecoat."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"​When you have appliances, SSL inspection is always a headache due to poor performance and/or lack of ciphers implemented. ​"
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"The interface for administration could be better. They should upgrade the management portal."
"Zscaler Internet Access needs to integrate more ISPs. It is good to have more than three ISPs."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"The overall pricing for iboss is very competitive and transparent."
"The solution is not that expensive compared to Zscaler. Netskope is between Forcepoint CASB and Zscaler in terms of cost. Forcepoint CASB would be the first choice because it negotiates well and offers a perpetual license, though it may seem subscription-based. I rate its pricing a six out of ten."
"The pricing really depends on the size of the customer's business because it is price-relevant to the environment."
"Our monthly fee is around R3000."
"Because it's a cloud solution, we pay on a yearly basis. It is affordable and includes tech support and all features."
"Price-wise, the tool is reasonable compared to the other products in the market but it is not a very low-priced tool. The solution does provide value for money."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The pricing is fair based on its competitive market."
"Zscaler is transparent about its pricing model."
"It is a few pounds per user per month."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
10%
Outsourcing Company
9%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise9
Large Enterprise39
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Forcepoint CASB?
I would put the pricing of Forcepoint CASB at a five, closer to a four. I don't think it's very expensive, but it's a...
What needs improvement with Forcepoint CASB?
From a functionality perspective, I don't have any recommendations, but in terms of support, the speed of support is ...
What is your primary use case for Forcepoint CASB?
Forcepoint CASB ensures that access to cloud applications is properly vetted and monitored. We have a lot of remote a...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
What is your experience regarding pricing and costs for Zscaler Internet Access?
We have not purchased Zscaler Internet Access through the AWS Marketplace; the licensing process was handled separate...
 

Also Known As

iBoss Cloud Platform
Imperva Skyfence
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Zions Bank, GE Healthcare, HomeAway, Logitech, Universal, California National Resources Agency and many mor
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Palo Alto Networks, Cisco, Netskope and others in Cloud Access Security Brokers (CASB). Updated: July 2026.
908,834 professionals have used our research since 2012.