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Fluent Order Management vs IBM Sterling Order Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fluent Order Management
Ranking in Order Management Hubs
18th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Sterling Order Management
Ranking in Order Management Hubs
4th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Order Management Hubs category, the mindshare of Fluent Order Management is 2.2%, up from 1.3% compared to the previous year. The mindshare of IBM Sterling Order Management is 10.9%, down from 16.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Order Management Hubs Mindshare Distribution
ProductMindshare (%)
IBM Sterling Order Management10.9%
Fluent Order Management2.2%
Other86.9%
Order Management Hubs
 

Featured Reviews

Gianluca Finizio - PeerSpot reviewer
Packaged App Development Senior Analyst at a consultancy with 10,001+ employees
Flexible order workflows have supported complex luxury use cases and simplified cloud deployments
There is a limitation in that you cannot customize the data model. If the entity order and entity fulfillment have certain attributes in the data model, you cannot add or remove something directly. You can customize the data model by adding a custom attribute, which is a workaround for this limitation. If I could point to an area of improvement, it would be that Fluent Order Management lacks a native reporting tool. An OMS without a reporting tool is quite problematic. You cannot easily determine how many orders are blocked in a particular status for about thirty minutes or one hour. It is really hard to report on Fluent Order Management. You need to customize it, perhaps by creating some scripts, and reporting is not native to Fluent Order Management. There is no tool for reports included.
it_user522132 - PeerSpot reviewer
Senior Engineer at a retailer with 10,001+ employees
Tracking orders is easy and it is intuitive. Sometimes when the load gets too much, it's a little slow.
It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order Management System. It is extremely intuitive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think this framework is really complete for an OMS."
"There are lot of features which are the best but to point to a couple, the Global Inventory Visibility and Sourcing and Scheduling."
"Out of the customer relationship tools that I have used, I feel OMS has more capabilities."
 

Cons

"If I could point to an area of improvement, it would be that Fluent Order Management lacks a native reporting tool."
"Maybe the performance needs to improve. Sometimes when the load gets too much, it's a little slow."
"The technical support and timely update on the PMRs needs to be improved."
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Also Known As

No data available
Sterling Commerce Order Management
 

Overview

 

Sample Customers

Information Not Available
Williams-Sonoma, Telus, Avalara, VolkerHighways, ISE Commerce, Frontline, UniCredit Group
Find out what your peers are saying about Microsoft, Blue Yonder, Zoho and others in Order Management Hubs. Updated: May 2026.
900,125 professionals have used our research since 2012.