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Flowmon vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Flowmon
Ranking in Network Monitoring Software
39th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Network Detection and Response (NDR) (15th)
New Relic
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (4th), IT Infrastructure Monitoring (6th), IT Operations Analytics (3rd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Flowmon is 0.7%, down from 0.7% compared to the previous year. The mindshare of New Relic is 2.0%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Quick identification of network issues enhances performance monitoring
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance Monitor (NPM) Flowmon is more easy to understand and helps find network issues more quickly. We need this solution to monitor the network performance. We started using it three…
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is stable."
"It is an open platform, so in terms of integration, we are quite happy. We can integrate it with other SNMP solutions. We can also integrate it with security solutions, such as a SIEM solution."
"Flowmon is more easy to understand and helps find network issues more quickly."
"The artificial intelligence and automatic detection system in Flowmon Solution are perfect for every, type of customer, such as government and commerce."
"Flowmon is more easy to understand and helps find network issues more quickly."
"The most valuable feature of New Relic is its ease of use."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"It has prevented failures from occurring in our production environment."
 

Cons

"I do not know the detailed pricing."
"The licensing price could be better."
"It would be helpful to have more details about the monitoring of the infrastructure. It should have support for SNMP. This is something that is currently not there in the product."
"If there was better visualization in Flowmon Solution it would be good."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"We have had issues with our agents going offline."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue."
"In the next release, I'd like to see a better pricing structure."
"The connectivity between legacy and newer cloud applications is not great."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
 

Pricing and Cost Advice

"It works with a permanent license, and then you can pay for the support. For the gold support, you need to pay yearly."
"The price of the solution could be better."
"The licensing fee accrues only once, but that of support is annual."
"The price of New Relic could improve. It is expensive."
"They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
"We feel it's a little bit pricey."
"We're paying for the New Relic APM license annually."
"The solution is less expensive than AppNeta."
"This is an expensive product."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"I rate the product price a five on a scale of one to ten, where one means cheap, and ten means very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
9%
Legal Firm
5%
Educational Organization
46%
Computer Software Company
9%
Financial Services Firm
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Flowmon Anomaly Detection System?
I don't understand the price. I am in deployment, so I do not know the detailed pricing.
What is your primary use case for Flowmon Anomaly Detection System?
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance Monitor (NPM).
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

Flowmon Anomaly Detection System
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

SEGA
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Flowmon vs. New Relic and other solutions. Updated: April 2025.
850,671 professionals have used our research since 2012.