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Flowmon vs LogicMonitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Flowmon
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
Network Detection and Response (NDR) (14th)
LogicMonitor
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Network Monitoring Software (24th), IT Infrastructure Monitoring (23rd), Container Monitoring (7th), Cloud Monitoring Software (18th), AIOps (13th)
 

Mindshare comparison

Flowmon and LogicMonitor aren’t in the same category and serve different purposes. Flowmon is designed for Network Detection and Response (NDR) and holds a mindshare of 1.9%, up 1.7% compared to last year.
LogicMonitor, on the other hand, focuses on IT Infrastructure Monitoring, holds 2.0% mindshare, down 2.2% since last year.
Network Detection and Response (NDR) Market Share Distribution
ProductMarket Share (%)
Flowmon1.9%
Darktrace21.5%
Vectra AI15.0%
Other61.6%
Network Detection and Response (NDR)
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
LogicMonitor2.0%
Zabbix11.1%
Datadog4.8%
Other82.1%
IT Infrastructure Monitoring
 

Featured Reviews

Pifu Lin - PeerSpot reviewer
Quick identification of network issues enhances performance monitoring
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance Monitor (NPM) Flowmon is more easy to understand and helps find network issues more quickly. We need this solution to monitor the network performance. We started using it three…
Maxwell Miya - PeerSpot reviewer
Has improved service reliability and reduced downtime by providing full visibility into infrastructure
I wish the user interface would be customizable to allow users to create personal context-specific workspaces to hide irrelevant data, rather than trying to have a one-size-fits-all interface. This would go a long way, as would introducing a usage-based pricing model for data ingestion, per GB of metrics or logs alongside a device-based model similar to New Relic, which would be more attractive for cloud-native companies with dynamic infrastructure. While dynamic alerting is great, the overall alerting system can be complex to configure. If LogicMonitor looks into going beyond the topology-based correlation to include AI that can group related alerts from different parts of the stack into a single probable cause incident, that will significantly improve the system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Flowmon is more easy to understand and helps find network issues more quickly."
"The solution is stable."
"Flowmon is more easy to understand and helps find network issues more quickly."
"The artificial intelligence and automatic detection system in Flowmon Solution are perfect for every, type of customer, such as government and commerce."
"It is an open platform, so in terms of integration, we are quite happy. We can integrate it with other SNMP solutions. We can also integrate it with security solutions, such as a SIEM solution."
"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."
"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."
"The concept of developing a dashboard template for ourselves, then cloning it for every single customer, and only having to change one piece of information, is a godsend. That's one of the strengths. We can develop a template that fits every customer and just change the information that is presented."
"Another feature from the technical aspect, the back-end, is the ability to allow individual users or customers to have their own APIs. They're able to make changes using the plugins covered by LogicMonitor. That is a very powerful feature that is more attractive to our techno-savvy customers."
"The plugins are easy to integrate, and LogicMonitor provides these add-ons for vendors like VMware. It becomes very easy to integrate them and take the data sources."
"The initial setup is very simple."
"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."
"The solution’s overall reporting capabilities are pretty powerful compared to ones that I have used previously. It seems like it has a lot of customizations that you can put in, but some of the out-of-the-box reports are useful too, like user logon duration and website latency. Those type of things have been helpful and don't require a lot of, if any, changes to get useful content out of them. They have also been pretty easy to implement and use."
 

Cons

"If there was better visualization in Flowmon Solution it would be good."
"The licensing price could be better."
"It would be helpful to have more details about the monitoring of the infrastructure. It should have support for SNMP. This is something that is currently not there in the product."
"I do not know the detailed pricing."
"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."
"The ease of use with data source tuning could be improved. That can get hairy quickly. When I reach out for help, it's usually around a data source or event source configuration. That can get challenging."
"The process of upgrading some of the collectors has been a little bit confusing. I need to understand that better."
"Their Logs feature is quite new. It is not as feature-rich as we would like it to be. There have been a couple of conversations internally around other log management tools, like Splunk, which may do more for us than LM Logs. The benefit of LogicMonitor is that our staff know how to use it, so we don't really want to move away from it, if we don't have to. I fully expect there to be more development in this area. It is their newest feature, so it is understandable that it hasn't evolved as some of the other stuff. It would be good to see a bit more development in this area, but I think the monitoring side of things is spot on."
"Customer support is good, but escalations within customer support are not so good."
"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."
"The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments."
"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."
 

Pricing and Cost Advice

"The price of the solution could be better."
"The licensing fee accrues only once, but that of support is annual."
"It works with a permanent license, and then you can pay for the support. For the gold support, you need to pay yearly."
"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."
"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."
"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."
"We pay for the enterprise tech support."
"The licensing side of things with LogicMonitor, is quite simple. It is one license per device. Recently, you have additional licenses with things, like LM Cloud, which does confuse things a bit. Because it's very hard to estimate how many licenses you're going to need until you're monitoring it, so it's quite hard through that process to give a customer price to say, "This is how much this services will cost.""
"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."
"The license is annual, and I'm not fully aware of what it costs. We have a through-cycle that we go through, and they've been generous with us going above our limit. They're not strict on it. At the end of the year, they got us to renew. We always add some cushion for what we expect. Also, if you need custom monitoring or design work, you can pay them for consulting services."
"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Financial Services Firm
9%
Performing Arts
8%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise10
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Flowmon Anomaly Detection System?
I don't understand the price. I am in deployment, so I do not know the detailed pricing.
What is your primary use case for Flowmon Anomaly Detection System?
We will try to Proof of Concept (POC) to a client in Taiwan. We just use the features for the Network Performance Monitor (NPM).
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What do you like most about LogicMonitor?
LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...
What is your experience regarding pricing and costs for LogicMonitor?
The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...
 

Comparisons

 

Also Known As

Flowmon Anomaly Detection System
No data available
 

Overview

 

Sample Customers

SEGA
Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens
Find out what your peers are saying about Flowmon vs. LogicMonitor and other solutions. Updated: July 2025.
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