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Field Effect MDR vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Field Effect MDR enhances security, boosts growth, ensures compliance, delivers high returns, and prevents costly cyber incidents effectively.
Sentiment score
6.7
Sophos MDR lowers staffing and insurance costs while enhancing security, offering efficient threat response without needing dedicated teams.
It allows them to have access to a SOC-like service without the associated costs.
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
 

Customer Service

Sentiment score
8.0
Field Effect MDR's customer service excels in responsiveness and expertise, earning high client satisfaction and frequent ten out of ten ratings.
Sentiment score
7.2
Sophos MDR's customer service is praised for its efficiency but criticized for occasional slow response times and communication issues.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
I would rate the technical support by Sophos at nine point five out of ten.
 

Scalability Issues

Sentiment score
8.1
Field Effect MDR offers scalable, seamless growth management for varying organizational sizes, requiring minimal maintenance with automatic updates.
Sentiment score
7.9
Sophos MDR is favored for its scalability, easy integration, and adaptability, despite potential cost challenges for large expansions.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Sophos MDR seems to have no limitations on scalability.
 

Stability Issues

Sentiment score
8.4
Field Effect MDR is highly stable, with minimal disruptions and positive ratings, despite one user's installation issue.
Sentiment score
7.9
Sophos MDR is highly rated for stability, offering reliable performance, minimal disruptions, and effective real-time threat management.
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
Overall, the stability of Sophos MDR is a strong point, contributing to its effectiveness in managing real-time threats and maintaining a secure environment.
I would rate the stability as very reliable.
 

Room For Improvement

Field Effect MDR needs cost reduction, better usability, email security, streamlined alerts, and cloud integration enhancements for efficiency.
Sophos MDR requires integration and performance enhancements, better communication, comprehensive reporting, competitive pricing, and improved threat protection.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
 

Setup Cost

Enterprise users find Field Effect MDR cost-effective, appreciating its user-based pricing and flexibility compared to competitors.
Sophos MDR's subscription pricing varies by user count, offering 24/7 support and mixed affordability opinions based on features.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
 

Valuable Features

Field Effect MDR offers comprehensive monitoring, threat detection, and easy management, providing valuable security for resource-limited organizations.
Sophos MDR offers comprehensive threat hunting, 24/7 support, and seamless integration, providing scalable protection against diverse cyber threats.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
The important features of Sophos MDR include detection and response capabilities.
The most valuable feature of Sophos MDR is that it offers a monitoring service directly from the OEM, which is beneficial for SMB customers who cannot afford a SOC.
 

Categories and Ranking

Field Effect MDR
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
31
Ranking in other categories
No ranking in other categories
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Managed Detection and Response (MDR) category, the mindshare of Field Effect MDR is 2.8%, down from 3.0% compared to the previous year. The mindshare of Sophos MDR is 5.5%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Field Effect MDR2.8%
Sophos MDR5.5%
Other91.7%
Managed Detection and Response (MDR)
 

Featured Reviews

Anmol Nagpal - PeerSpot reviewer
Effective MDR with great support and an easy setup
The feature I've found the move valuable is the 24/7 monitoring. We are a small organization that supports a LOT of endpoints and clients. Without this tool, it would be impossible for us to confidently tell clients that we are secure. Alongside this, the ability for Field Effect to make decisions on its own based on what it has learned from all the "training data" that we have provided in the past. It will only get better over time. We have had some false positives; for example, using a legitimate networking scanning tool from the terminal has been blocked. However, we were actually impressed when something so simple was caught!
Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error
report
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Top Industries

By visitors reading reviews
Computer Software Company
48%
Retailer
5%
Outsourcing Company
5%
Government
4%
Computer Software Company
16%
Manufacturing Company
9%
Educational Organization
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What do you like most about Field Effect Covalence?
It is very user-friendly. We have regular reports to see what is going on.
What is your experience regarding pricing and costs for Field Effect Covalence?
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
What needs improvement with Field Effect Covalence?
One way Field Effect MDR can be improved is through its licensing process, which is not ideal. The licensing process is difficult because I have to access a separate website to complete it.
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
 

Also Known As

Field Effect Covalence
Sophos Managed Threat Response
 

Overview

Find out what your peers are saying about Field Effect MDR vs. Sophos MDR and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.