Netsurion and Field Effect MDR compete in the cybersecurity solutions category. Field Effect MDR has the upper hand with its comprehensive threat monitoring and quicker customer support.
Features: Netsurion provides SIEM and managed services with weekly threat and remediation reports, and dashboards for quick threat assessment. Field Effect MDR offers comprehensive threat monitoring, Canadian-based support, regular AROs, and risk-based prioritization.
Room for Improvement: Netsurion users face issues with agent deployment, report generation, and integration with cloud services, desiring better dashboards. Field Effect MDR users seek improved integration, faster ARO responses, more efficient email alerts, and enhanced patch management.
Ease of Deployment and Customer Service: Netsurion is often deployed in on-premises or hybrid environments, with strong but sometimes slow technical support. Field Effect MDR can be deployed in on-premises, hybrid, and public cloud settings, praised for swift and effective customer support.
Pricing and ROI: Netsurion offers competitive pricing with managed services, delivering significant ROI through operational cost savings. Field Effect MDR has flexible pricing and user-based plans, justifying investment through its holistic capabilities, with both solutions providing notable ROI primarily via workforce efficiency.
Field Effect MDR provides real human support, which offers precise instruction and guidance.
customer support does screen sharing sessions
I have one situation where it has been two months trying to resolve an installation issue on a server, which has consumed a significant amount of time.
Pricing needed improvement, which was addressed by reducing the buying cost recently.
I have to access a separate website to complete it.
Pricing was initially a concern, but the recent updates have resolved that by offering a more accessible buying cost.
Field Effect MDR finds software and Windows updates that aren't being completed, which I find very valuable.
Field Effect MDR provides workstation coverage, user account protection with Microsoft 365 and Google Workspace, and on-premise device management for network security.
| Product | Market Share (%) |
|---|---|
| Field Effect MDR | 2.2% |
| Netsurion | 0.7% |
| Other | 97.1% |
| Company Size | Count |
|---|---|
| Small Business | 32 |
| Midsize Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 7 |
| Large Enterprise | 7 |
Field Effect MDR (Managed Detection and Response) is a comprehensive cybersecurity solution designed to protect your organization's IT infrastructure. It provides multi-layered threat protection for endpoints, networks, and cloud services, ensuring no gaps in defense. The product features 24/7 threat detection and monitoring, combining advanced technology with human expertise from a Security Operations Center (SOC) to identify potential threats early. It includes automated threat response capabilities to block malware, isolate compromised devices, and prevent further damage. Additionally, it offers vulnerability management to identify and remediate system weaknesses, and risk management to analyze and mitigate risks, providing robust security for your organization.
Netsurion offers robust SIEM capabilities enhanced by managed services, facilitating efficient threat identification and response with real-time alerts and comprehensive reporting.
Netsurion stands out for its integration of SIEM, IDS, and vulnerability management. Its real-time threat alerts and dashboards enhance user response capabilities. With centralized logging from Windows, Linux, Cisco devices, firewalls, and Active Directory, Netsurion enables effective compliance support for HIPAA and PCI standards. Managed Threat Protection with the embedded MITRE ATT&CK Framework enhances threat intelligence, while its evolving interface aims to improve user interactions. However, some users find deployment and searching challenging, pointing to areas for improvement.
What are Netsurion's key features?Netsurion is frequently implemented in industries requiring comprehensive security monitoring and compliance, such as healthcare and finance. It aids businesses in consolidating security efforts, offering insights into user activities and system changes, an asset for companies lacking substantial internal resources.
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