Fidelis Elevate and Logpoint are leading cybersecurity solutions. Users are happier with the pricing and support of Fidelis Elevate but feel that Logpoint’s features justify its price.
Features: Fidelis Elevate is valued for its comprehensive detection capabilities, proactive threat hunting, and robust reporting. Logpoint is known for its intuitive log management, in-depth analytics, and ease of use.
Room for Improvement: Users suggest enhancing Fidelis Elevate’s integration with third-party tools, user interface, and automated response capabilities. Logpoint users recommend streamlining the incident response process, improving scalability options, and enhancing user documentation.
Ease of Deployment and Customer Service: Fidelis Elevate receives positive feedback for its straightforward deployment and responsive customer service. Logpoint offers a flexible deployment model, with mixed user reviews on customer support and the need for better service consistency.
Pricing and ROI: Users find Fidelis Elevate’s setup cost reasonable and its return on investment beneficial. Logpoint is perceived as cost-effective, with users highlighting its strong ROI outcomes and overall value for money.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
I have received reports indicating glitches and downtimes with Logpoint.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
I rate the pricing at eight, suggesting it's relatively good or affordable.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
Fidelis Elevate integrates network visibility, data loss prevention, deception, and endpoint detection and response into one unified solution. Now your security team can focus on the most urgent threats and protect sensitive data rather than spending time validating and triaging thousands of alerts.
Logpoint is a cutting-edge security information and event management (SIEM) solution that is designed to be intuitive and flexible enough to be used by an array of different businesses. It is capable of expanding according to its users' needs.
Benefits of Logpoint
Some of the benefits of using Logpoint include:
Reviews from Real Users
Logpoint is a security and management solution that stands out among its competitors for a number of reasons. Two major ones are its data gathering and artificial intelligence (AI) capabilities. Logpoint enables users to not only gather the data, but also to maximize both the amount of data that can be gathered and its usefulness. It removes many of the challenges that users may face in data collection. The solution allows users to set rules for collection and then it pulls information from sources that meet the rules that have been set. This data is then broken into manageable segments and ordered. Users can then analyze these ordered segments with ease. Additionally, LogPoint utilizes both machine learning and AI technology. Users gain the ability to protect themselves from and if necessary resolve emerging threats as soon as they arise. The AI sets security parameters for a user’s system. These act as a baseline that are triggered and notify the user if anything deviates from the rules that it set up.
The chief infrastructure & security officer at a financial services firm writes, “It is a very comprehensive solution for gathering data. It has got a lot of capabilities for collecting logs from different systems. Logs are notoriously difficult to collect because they come in all formats. Logpoint has a very sophisticated mechanism for you to be able to connect to or listen to a system, get the data, and parse it. Logs come in text formats that are not easily parsed because all logs are not the same, but with Logpoint, you can define a policy for collecting the data. You can create a parser very quickly to get the logs into a structured mechanism so that you can analyze them.”
A. Secca., a Cyber Security Analyst at a transportation company, writes, “It is an AI technology because it is using machine learning technology. So far, there is nothing better out there for UEBA in terms of monitoring endpoints and user activity. It is using machine learning language, so it is right at the top. It provides that capability and monitors all of the user’s activities. It devises a baseline and monitors if there is any deviation from the baseline.”
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