ExtremeCloud IQ vs Huawei Wireless comparison

"The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc."

"ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position."

"The feature that I like to most is unified management in a multitenant environment, where we can manage all our customers with thousands of devices (routers, switches, VPNs, and APs)."

"HiveManager is extremely easy to use for anyone with little network experience."

"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."

"The deployment made my life very easy."

"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."

"The support organization behind this product is extremely professional."

"That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."

"We've found the solution to be quite stable."

"It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."

"What I like most about Huawei Wireless is that it's customizable. It has many unique features, such as encryption, spatial streams, hiding features for different scenarios, low-density and high-density areas, and smart antennas."

"It provides high-speed network connections."

"The solution is easily managed compared to other wireless solutions."

"The reliability has had a positive impact on our operations."

"The solution's most valuable feature is mobility or seamless roaming."

"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."

"The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei."

"Their firewall configuration gets funky and it can be difficult to understand."

"A mobile app would be awesome."

"I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple."

"The managing of switches within this solution could be improved."

"For me, the only issue is the potential delay in the tool statistics updating in real time after making changes."

"Having a wizard for customers who are just starting might be helpful."

"The solution could be easier to use."

"I'd like to see some after-sales support. It's a little bit below the expectations we had."

"The security of the solution could be better in the future."

"The manageability could be improved."

"The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view."

"The manageability of radio frequencies to avoid overlapping needs improvement."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"Huawei Wireless can improve the signal, sometimes it becomes weak."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"The pricing is so cost-effective that it leaves no room for competition with other vendors."

"Buy near the end of Q4 in order to get a deal."

"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."

"Extreme licensing is based on the number of access points. When you buy the license for the first year, everything is included, such as access to mapping, etc. If you don't renew your software assurance for the second year, the access points will still work, but you can't use the cloud management tools."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"The product has a good price."

"Extras come with a surcharge."

"Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers."

"The platform is less costly than one of its competitors. I rate the pricing a three out of ten."

"I would rate the tool's pricing a seven out of ten."

"Right now, my company made a one-time purchase of Huawei Wireless. It depends, but in most of the projects where customers buy hardware with some software, it's a one-time purchase. Customers pay a yearly fee for other projects for support and additional software features, such as email protection firmware updates for cybersecurity. You'll also receive information about the latest attacks and get more protection if you pay an additional fee apart from the standard license fee. You'll also get an additional warranty for Huawei Wireless, a yearly contract."

"The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement."

"Huawei comes at a cheaper price than competitors like Cisco and Aruba."