ExtremeCloud IQ vs Huawei Wireless comparison

"HiveManager is incredibly useful for managing APs and switches from one cloud interface."

"The deployment made my life very easy."

"The deployment made my life very easy."

"What our customers like the most is that this device is so rugged. It has very good performance and throughput. Its console is very easy to use and has many features, which makes it different from its competitors. Cloud IQ has all the features built into the console, whereas other solutions require you to integrate multiple solutions with their consoles. You don't need to add anything extra with Cloud IQ. With this single solution, you can do almost everything."

"ExtremeCloud offers features that not a lot of other vendors do like their data storage and the ability to swap licenses."

"The technical support for this solution is good."

"Extreme is transitioning to 802.11ax facilities running the 2G and the 5G cloud, allowing for higher density in education use cases, and ExtremeCloud IQ provides you with novel ways to manage everything. In the old days, you used to have a controller on-site for your access points, but everything is easier now."

"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."

"The most valuable thing about Huawei Wireless is that it is one of the cheapest WiFi 6 systems. Its price is very nice. The other WiFi systems cost about 15% more."

"At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."

"The solution has high performance and we are using Wi-Fi 6 that we have found to be the best coverage."

"The solution offers very good value for money."

"The best feature of Huawei Wireless is the quick and fast setup."

"Huawei Wireless has controllers inside the switches."

"It has all of the features that we need."

"The solution is easily managed compared to other wireless solutions."

"Having a wizard for customers who are just starting might be helpful."

"Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map."

"Certain features only exist or work in certain versions."

"I struggled with the documentation."

"There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users."

"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."

"ExtremeCloud should invest in an SD-WAN solution or integration with SD-WAN."

"Pricing is a bit expensive."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"What needs improvement in Huawei Wireless is after-sales support. I've faced many after-sales support issues, so that's the area I want Huawei to improve. Having an SLA with customers is what I'd suggest to Huawei Wireless."

"The manageability could be improved."

"Huawei Wireless is not scalable. We have had a problem with the solution because it cannot integrate with other servers as the other competitors can."

"The solution could be easier to use."

"The solution needs to include a captive portal."

"Improving the visibility, control offered, and cloud management would all be very helpful. Also how you can monetize the information you get from Wi-Fi controllers should be improved."

"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."

"The price was okay."

"Customers need to pay a yearly licensing fee for ExtremeCloud IQ, which is a little bit expensive."

"ExtremeCloud IQ's pricing is high."

"For example, if you compare Aruba vs Aerohive, you need to check which licences from Aruba you need to match the functionality of Aerohive (usually you need at least three types of licences and a controller with redundancy). The same goes with Cisco, where you need buy additional licences for central management, firewall, spectral analysis, WIPS, PPSK, etc. Aerohive has a very simple model - one licence for all the functionalities - and you can believe that there are many. One licence makes it easy to maintain, scale, renew and you can plan your costs 10 years in advance."

"I did a multi-year license. It was a three-year license. It compares well with others in terms of the price. It is about a hundred dollars per year on a three-year scale."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."

"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."

"I rate Huawei Wireless' pricing a five out of ten."

"To compete effectively, Huawei might consider adjusting pricing to align more closely with other competitive brands, particularly those offering lower-cost solutions."

"Its price is very good. This wireless system totally costs about 30,000 euros, and some of the other solutions cost about 45,000 euros. It is a difference of 15,000 euros, which is quite a lot of money."

"It is not monthly. It is a kind of perpetual licensing. We pay once depending on the kind of services we need to deliver. There are no licensing fees."

"The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement."

"Huawei Wireless is an expensive solution."

"I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive."

"Its price is reasonable."