ExtremeCloud IQ vs Huawei Wireless comparison

"The cloud-based controller through HiveManager is its most valuable feature. I can manage and configure changes to my access points from anywhere."

"The most valuable feature is the centralized management capability."

"HiveManager is incredibly useful for managing APs and switches from one cloud interface."

"The few times we have needed help, Aerohive has been there for us and I am confident that If I need them they will be there again."

"The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want."

"Everything can be seen from the dashboard."

"What I like best about ExtremeCloud IQ is its ease of use. Flexibility is another pro of ExtremeCloud IQ. I also find ExtremeCloud IQ feature-rich."

"When we deployed the new IP that is managed wirelessly in the cloud, it fixed the problems. Now, we don't have any more reports, and everything works fine."

"It is a stable solution...It is a scalable solution."

"At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."

"The solution is easy to set up."

"It is based on 802.11ax, which is a new technology. There are several valuable things, such as its speed and mobility. There are options for self-organizing networking so that it can perform operations and maintain itself. Its three interfaces are very good and user friendly."

"We can use an access point to broadcast multiple SSIDs, assign dynamic VLANs, and configure dynamic access control lists (ACLs)."

"What I like most about Huawei Wireless is that it's customizable. It has many unique features, such as encryption, spatial streams, hiding features for different scenarios, low-density and high-density areas, and smart antennas."

"The best feature of Huawei Wireless is the quick and fast setup."

"You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."

"They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version."

"Lacks cyber asset tracking."

"The initial setup of ExtremeCloud IQ is medium difficulty. It is easy with knowledge of networking protocols and SNMP solutions with the MIBs. For those without knowledge of these protocols or MIBs, it can be difficult."

"I know a school district, a big school district of mine, ripped out Extreme due to inefficiencies. It was the guest network that can be a struggle. They tried to differentiate between their primary network, and then offer a secondary."

"Browser load time for the cloud is long and needs improvement."

"We'd like to have a cloud dashboard from which we can see all devices."

"From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly."

"I would like to see a remote phone application for monitoring APs when on the road."

"They should include more security features in the solution."

"The demo program is an area for improvement in Huawei Wireless as it's hard to use. As a partner, you can use the solution for free, for thirty days, for example. On paper, everything looks fine, but you have to get permission and explain why you want to download the software, even if it's just for demo purposes. I don't get why I have to do this as a partner and still give an explanation that this would be for a demo setup. Downloading the solution isn't a click-and-install process that should go smoothly and efficiently. You have to get a lot of approvals and explain a lot, and in the end, you find out that you received the approval for one piece of software. It looks like you need additional software to use the software. My company asked for approval and received the approval three days later, but you need to install another software to use some of the features. In the past, most features were separate. Because Huawei wants a single pane of glass where all features should work with the Huawei equipment, Huawei decided to combine everything into the iMaster NCE Campus, which incorporates every other cloud solution. However, you still have to ask for approval for every piece of software, and without clear information on the features, the type of software, and the software files required, it's not so good from my point of view."

"While I am fine with the current licensing price, I would appreciate it to be more cost-effective."

"They should actually first test the equipment thoroughly and then launch it. Sometimes, things come out too soon, before they are ready."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"This solution has issues with bugs and instability."

"Price is one of the major problems of the solution, and because of this, our company's customers want to migrate to some other product from Huawei."

"As such, there are no problems. It has been good. There were some issues with the network design, but that is not specifically related to the product. We had to make some improvements in the network design. The product as such is fine, and there are no big issues. We are using the latest version having most of the features available in the industry, so the specs are very high. If something new comes up new in the industry, it needs to be incorporated into the product."

"ExtremeCloud IQ's pricing is high."

"Although the pricing is a bit high, I consider Aerohive to be well worth the money."

"It is easy for customers to use this product because they are able to interchange the license depending on their usage rather than having to buy individual licenses for each asset."

"Extreme is twice as cheap compared to Cisco due to the currency exchange. Normally, I think Cisco would be a little bit more expensive, but there wouldn't be that much of a difference."

"Bring the cost down."

"The product pricing is reasonable."

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"It is costly as compared to Meraki, Aruba, Juniper, and Cisco. Cloud IQ is an enterprise solution, whereas Meraki is specifically a single solution."

"The price of Huawei Wireless is very good."

"Its price is reasonable."

"It is not monthly. It is a kind of perpetual licensing. We pay once depending on the kind of services we need to deliver. There are no licensing fees."

"Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers."

"I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive."

"Huawei Wireless is an expensive solution."

"Extras come with a surcharge."

"It is very cost-effective."