ExtremeCloud IQ vs Huawei Wireless comparison

"Our transaction polling is now way more secure."

"The deployment made my life very easy."

"The technical support for this solution is good."

"The most valuable feature is the centralized management capability."

"The dashboards are great and the user interface is quite intuitive."

"Everything can be seen from the dashboard."

"What's most valuable for me in ExtremeCloud IQ is easy management. It also has centralized administration, so you don't have to go to the customer site to program it. It can be programmed remotely."

"Another valuable feature is the automation of Wi-Fi configurations, which allows the wireless network to auto-reconfigure in case of problems."

"Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology."

"We've found the solution to be quite stable."

"Huawei Wireless has controllers inside the switches."

"It is a stable solution...It is a scalable solution."

"Installation is easy."

"It is easy to set up."

"The solution has high performance and we are using Wi-Fi 6 that we have found to be the best coverage."

"The product is simple and easy to use."

"The tool has simplified things, but it also adds a complexity that sometimes stumps some users."

"The Virtual Appliance crashed once while doing an upgrade. The good thing here is, even if the management system fails, all our networks and features still remain 100% stable and working."

"Pricing could be improved. It could be lower."

"The solution's performance needs to be enhanced because of a very high delay."

"The managing of switches within this solution could be improved."

"We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue."

"I struggled with the documentation. I expected comprehensive documentation and videos but found them to be too simple."

"I would like to see a remote phone application for monitoring APs when on the road."

"I have already integrated the radius system with Cisco and Huawei products, but it can be further improved to be more user-friendly and easier to use."

"While technically proficient, enhancing communication skills would greatly benefit the customer experience."

"Technical support could be better."

"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."

"Support could be a bit faster."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"While I am fine with the current licensing price, I would appreciate it to be more cost-effective."

"The scalability could be a bit better."

"The product pricing is reasonable."

"ExtremeCloud IQ's pricing is high."

"It is not the cheapest product but I think that the price is reasonable because you get a lot of support of it's needed."

"ExtremeCloud IQ's pricing is medium, but its support contract costs more."

"Bring the cost down."

"Previously, ExtremeCloudIQ provided free licensing for all the basic requirements of their customers. An advanced cloud user had to purchase advanced licenses for automation and advanced country features at the enterprise level. They have restricted the licensing, allowing only up to ten units for testing, which is challenging. This limitation becomes problematic, especially in countries like Sri Lanka or other Asian countries, where customers face economic challenges and have limited budgets. The previous free option was beneficial, but it has become tougher to manage with these new changes. They should revise their pricing structure, offering the basic features free of charge for up to 50 AP. Larger entities with more than 50 APs have the budget to support them. Still, it becomes more difficult for small and medium-sized businesses with less than 50 APs to allocate a significant budget for control and management features."

"Start small and grow big. You can choose the basic Aerohive Connect free subscription solution and, later, if needed (in terms of functionality) you can upgrade to Aerohive Select."

"There are probably cheaper solutions but we invest for stability and performance for the longer haul."

"Huawei Wireless is an expensive product. I'm rating it as one out of ten, price-wise."

"The price of Huawei Wireless is very good."

"Huawei Wireless is a cheaper solution when you compare it to the cost of other similar solutions. It has one of the most competitive prices out there."

"The price of Huawei Wireless is reasonable. The licenses are active, and everything is working fine as per the license agreement."

"Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers."

"Extras come with a surcharge."

"I would rate them something, like, eight to nine, on a scale of one to ten, where one is cheap, and ten is expensive."

"I pay monthly for the solution."