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ExtraHop Reveal(x) vs Lumu comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
ExtraHop Reveal(x) enhances MTTR and ROI by swiftly identifying issues, benefiting finance firms but costly for healthcare.
Sentiment score
5.9
Lumu saves engineers 10-20 hours weekly by blocking malicious sites, with quick ROI and validation from Albert service.
It self-reports as saving 10 to 20 hours a week of engineer time.
Director, Information Technology at a educational organization with 201-500 employees
 

Customer Service

Sentiment score
7.6
Users highly rate ExtraHop Reveal(x) support for reliable, knowledgeable, and efficient issue resolution, despite occasional time zone delays.
Sentiment score
8.5
Lumu's customer service is highly praised for speedy and effective support, especially during setup, with notable Colombian excellence.
I would rate their technical support nine out of ten.
Network Consultant at a non-profit with 201-500 employees
It picks up on borderline issues that matter.
Director, Information Technology at a educational organization with 201-500 employees
 

Scalability Issues

Sentiment score
6.5
ExtraHop Reveal(x) is scalable and manages up to 100GB, though cost and upgrades may pose challenges for some users.
Sentiment score
8.0
Lumu offers robust scalability across environments, with easy deployment and a flexible licensing structure, despite network-size-dependent variability.
 

Stability Issues

Sentiment score
7.5
ExtraHop Reveal(x) is highly stable and reliable, consistently performing well with regular updates, despite minor hardware issues.
Sentiment score
8.9
Lumu is praised for its stability, reliable performance, and minimal impact during maintenance, earning high user satisfaction ratings.
Stability has been excellent.
Director, Information Technology at a educational organization with 201-500 employees
 

Room For Improvement

ExtraHop Reveal(x) needs improvements in integrations, flexibility, reporting, pricing, and cloud capabilities, while offering better training options.
Lumu users seek improved integration, reporting, community support, and refined threat discovery, anticipating these enhancements in future updates.
Currently, we have to check manually as we do not receive any notifications about new patches, maintenance, or firmware releases.
Network Consultant at a non-profit with 201-500 employees
I would like to see improvements in areas where events are getting dropped; we're not able to view complete insights.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
Having some sort of certification or training, along with more periodic webinars might be helpful.
Director, Information Technology at a educational organization with 201-500 employees
 

Setup Cost

Enterprise buyers find ExtraHop Reveal(x) costly, with escalating costs for scaling and specific features, despite robust capabilities.
Lumu is an affordable, cloud-native tool with straightforward pricing based on network traffic, offering competitive value compared to alternatives.
In our environment, it costs approximately 1200 a month.
Director, Information Technology at a educational organization with 201-500 employees
 

Valuable Features

ExtraHop Reveal(x) offers seamless integration, powerful analytics, and machine learning for effective threat detection and comprehensive network visibility.
Lumu provides real-time threat detection and integration, enhancing response times and simplifying data analysis with minimal false positives.
If I want to know a specific IP and which server it has been connected to, it's easy to gather those kinds of trees from the NDR.
Assistant VP, Idm Compliance at a financial services firm with 1,001-5,000 employees
The solution offers a friendly GUI for security features.
Network Consultant at a non-profit with 201-500 employees
It provides peace of mind knowing that any device on our network, whether it is our own, BYOD device, or an unauthorized device, is being tracked and analyzed at multiple levels.
Director, Information Technology at a educational organization with 201-500 employees
 

Categories and Ranking

ExtraHop Reveal(x)
Ranking in Network Detection and Response (NDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
15
Ranking in other categories
Network Traffic Analysis (NTA) (6th)
Lumu
Ranking in Network Detection and Response (NDR)
6th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
8
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Extended Detection and Response (XDR) (16th)
 

Mindshare comparison

As of April 2026, in the Network Detection and Response (NDR) category, the mindshare of ExtraHop Reveal(x) is 6.7%, down from 9.5% compared to the previous year. The mindshare of Lumu is 3.1%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Detection and Response (NDR) Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x)6.7%
Lumu3.1%
Other90.2%
Network Detection and Response (NDR)
 

Featured Reviews

Henri Heuvel - PeerSpot reviewer
Technical Consultant at Axians
Cloud-based administration streamlines network security management
ExtraHop Reveal(x) can improve regarding integration capabilities. For instance, the market is getting really flooded with Microsoft Sentinel, and I know there is an integration possible, but the tools on the market right now indicate that integration should not be a skill from an integrator point of view. It should be quite easy for customers to integrate that solution into SOCs, SIEMs, or any other integration with other tools. There are various integrations from which there's a manual on how to do it, but specifically, the Microsoft portfolio, particularly Sentinel, integration is not yet there. If you score them on a scale of one to ten, ExtraHop scores around a 7.5 to an 8 on an integration basis, but there's actually room for improvement on that side. In the older days, ExtraHop had a license model where you could do all you can eat, so if you had a sensor with 10 gig of capacity, you could use all the entire 10 gig of throughput. They changed that to an asset-based license model, and that's an absolute downside of the solution, where it is harder for smaller companies to acquire the solution itself. That has given us quite some problems in positioning the solution properly within the network, so the licensing model is an absolute downside where they need to improve.
JJ
Director, Information Technology at a educational organization with 201-500 employees
Constant monitoring and analysis boosts network security
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more periodic webinars might be helpful. Having a larger support network would be beneficial. Nobody I know has heard of Lumu, so they are in the same space as Darktrace or CrowdStrike, but people give blank stares. As the community grows for Lumu then that will improve, but that is not really a criticism of Lumu, they simply have not been around that long.
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Healthcare Company
8%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
11%
Comms Service Provider
8%
Insurance Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise4
Large Enterprise9
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise4
 

Questions from the Community

What is the best network monitoring software for large enterprises?
We just did an assessment for our 47 datacenters around North America. The top two enterprise-level network monitoring solutions were ExtraHop first, Riverbed SteelCenter second. Their negotiated c...
What open source tool can one use to measure bandwidth from one's upstream service provider?
One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...
What is your experience regarding pricing and costs for ExtraHop Reveal(x)?
We manage the setup cost ourselves, so I am quite happy with that. I also had engagement with professional services from ExtraHop, and it wasn't bad, but I was not impressed; it's not academic work...
What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
There is always room for improvement. I am not giving it a perfect score because I am sure there is something that could be enhanced.Having some sort of certification or training, along with more p...
What is your primary use case for Lumu?
We use it as our managed SOC instead of contracting with an MSP. It coordinates endpoint and gives us a single pane of glass for our security events.It fulfills the role of a SIEM, serving as our d...
 

Comparisons

 

Also Known As

Reveal(x), Revealx
No data available
 

Overview

 

Sample Customers

Wood County Hospital
Information Not Available
Find out what your peers are saying about ExtraHop Reveal(x) vs. Lumu and other solutions. Updated: March 2026.
885,837 professionals have used our research since 2012.