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ExtraHop Reveal(x) for IT Operations vs TruView comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
71st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
8
Ranking in other categories
Network Diagnostics (10th), IT Operations Analytics (13th), Network Packet Capture (6th)
TruView
Ranking in Network Monitoring Software
78th
Average Rating
9.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Network Monitoring Software category, the mindshare of ExtraHop Reveal(x) for IT Operations is 0.6%, up from 0.5% compared to the previous year. The mindshare of TruView is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ExtraHop Reveal(x) for IT Operations0.6%
TruView0.5%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Out West - PeerSpot reviewer
Project Manager and IT Management Consultant at a integrator with 1,001-5,000 employees
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
MM
Network Engineer at a comms service provider with 1,001-5,000 employees
Monitors traffic, analyzes flows, tracks packets, and measures bandwidth across our network
We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives you full 360-degree visibility into your entire infrastructure."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"This is a must-try product."
"You cannot hide from the wire; all truth lives in the packets, and ExtraHop gets them to talk!"
"It's a must-have solution for large IT Operations, providing the ability to analyze infrastructure and application-related performance and data from the wire perspective."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable feature for us was the ability to monitor sites and get a nice overview of all the data in a single view."
"We use TruView primarily for network performance analysis and monitoring. It helps us track traffic, flows, packets, and bandwidth to understand our network's condition and detect any anomalies or attacks. However, the product's age limits its advanced features for performance analysis. The main advantage lies in its low cost and reliable functionality, as we have a permanent license and do not require support. Real-time monitoring in TruView is somewhat limited, as there is a delay of about five minutes in data updates, making it less effective for immediate insights."
"It gives us the ability to determine the root of a problem or a network, whether it's on the network side, the database, application server, or server infrastructure."
"Visual TruView helped our network team respond to potential issues before they became larger ones."
"TruView takes only minutes to install."
 

Cons

"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"The solution could get more aggressive in the discounting of the overall cost."
"There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"We've had some struggles getting it to see everything that we want to see. Network visibility is something that needs to be improved."
"This solution would be improved if it had the ability to retain data longer."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"The improvement that would make the most impact would be expanding on the new EXA big data back end."
"I can't give them quite a 10, because from time to time, I'll work with the folks who, not that they're not good, but there are some who are just phenomenal."
"We have faced delays in data retrieval and the lack of support due to the product being out of service."
"One area that could be improved is the reporting features. In the version transformation from ten to eleven, the platform changed from a Windows-based platform to a Linux-based platform. As a result, the previous reporting feature using Crystal Reports was no longer available. Instead, we had to generate PDF dashboard reports, which were not as flexible."
"Whilst Citrix could be handled better like their nGenius product line (which does an excellent job) it copes with the centralised type of deployment TruView covers."
 

Pricing and Cost Advice

"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Construction Company
13%
Healthcare Company
8%
Computer Software Company
7%
Comms Service Provider
19%
Construction Company
17%
Transportation Company
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise6
Large Enterprise7
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with TruView?
We have faced delays in data retrieval and the lack of support due to the product being out of service.
What is your primary use case for TruView?
We use TruView to monitor traffic, analyze flows, track packets, and measure bandwidth across our network. This helps us gain insights into our network's performance, detect any anomalies or attack...
What advice do you have for others considering TruView?
Overall, I would rate TruView a nine out of ten. I would recommend it for mid-sized organizations, particularly those with fewer than two thousand people, as it offers flexible licensing without de...
 

Overview

 

Sample Customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
FloraHolland, Miami-Dade Public Library System, Southeastern Freight Lines, Valdosta State University, Everett Clinic, Bioreference, Key Information Systems, ACER, Odeabank A.S.
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. TruView and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.