We performed a comparison between ExtraHop Reveal(x) for IT Operations and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The initial setup is pretty straightforward. It's not complex at all."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The event correlation is the most valuable aspect of the solution."
"You can create an application topology that shows relationships between different components."
"The preloaded rules and ways to monitor your systems are a must."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"Network visibility is something that needs to be improved."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"The pricing is a bit expensive for smaller companies."
"The initial setup is a little bit complex."
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ExtraHop Reveal(x) for IT Operations is ranked 7th in IT Operations Analytics with 8 reviews while OpenText Operations Bridge is ranked 10th in IT Operations Analytics with 44 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, SolarWinds NPM and Dynatrace, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus. See our ExtraHop Reveal(x) for IT Operations vs. OpenText Operations Bridge report.
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We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
