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Everbridge IT Alerting vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Everbridge IT Alerting
Average Rating
8.8
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
IT Alerting and Incident Management (7th)
OPS/MVS Automation Intellig...
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Event Monitoring (10th), Mainframe Management (5th)
 

Mindshare comparison

Everbridge IT Alerting and OPS/MVS Automation Intelligence aren’t in the same category and serve different purposes. Everbridge IT Alerting is designed for IT Alerting and Incident Management and holds a mindshare of 5.8%, down 11.8% compared to last year.
OPS/MVS Automation Intelligence, on the other hand, focuses on Event Monitoring, holds 3.8% mindshare, up 2.6% since last year.
IT Alerting and Incident Management Mindshare Distribution
ProductMindshare (%)
Everbridge IT Alerting5.8%
PagerDuty Operations Cloud13.1%
Opsgenie9.1%
Other72.0%
IT Alerting and Incident Management
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence3.8%
ServiceNow IT Operations Management11.8%
OpsRamp9.4%
Other75.0%
Event Monitoring
 

Featured Reviews

reviewer1846215 - PeerSpot reviewer
Crisis Management Director at a healthcare company with 10,001+ employees
Helps in identifying potential impact and allows us to see where our assets are in relation to a risk event
I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful.
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the support calendars."
"The rules option has been helpful, as we can adjust the conditions in the template."
"It has enabled us to have quicker times to resolution."
"Our ROI is in the response time; we have a 15-minute SLA that we were never meeting and thought was unheard of in a manual environment, and Everbridge makes it possible."
"I personally love VCC because I just think there needs to be more data to support it so we can be more proactive and easily assess the impact. So, I appreciate the visual aspect, but it has to have the data to support it. It has proved very useful, particularly because we have a GSOC that's not technically 24/7. We do have an 800 number that people call 24/7. If something happens, they can easily send Everbridge a notification to activate the team off hours. It is useful in that respect too. We use it in conjunction with teams, but off-hours and for additional people outside of the core team, we use Everbridge, which is useful."
"It is the best tool that I have ever used."
"It's a lot easier to create and manage schedules, especially in comparison to the on-call scheduling creation in ServiceNow. That has always been something of a bear to operate. We've found it's a lot simpler in Everbridge."
"People are able to join a bridge with one press of a button. It gives us the ability to contact the correct people via rules, based on conditions."
"The benefit is that the ROI, since it's 35 years old, is coming back over and over and over."
"We went with the best automation solution available."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
"After implementing SSM, we dropped our IPL time from 40 minutes via manual commands to eight minutes via SSM."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"It works, and as far as the scheduling piece, it is wonderfully well-written and I use it all the time."
"It reduces the number of repetitive motions required by a human to respond to the system."
"The benefits are the ability to do monitoring on your mainframe systems exactly the way you want to do it."
 

Cons

"The solution's non-targeted communication with external parties could be enhanced."
"They still have a limitation due to their partner, I believe it's Twilio, where, if you're on an incident call, there is a four-hour time limit. We often have calls that go over four hours in length so people have to drop and rejoin to reset their four-hour timer. It's a minor inconvenience, but it's not ideal."
"You have to create schedules in Everbridge. It would be better if it could tie into an existing solution, such as Microsoft Exchange or Google Calendar, so that you don't have to create it in both places. That's one thing it lacks right now. You can't just say, "Hey, look at this Microsoft calendar. That's what we want to use." You have to create it in Everbridge."
"An ability to get to the database that houses our information would be great. Currently, we are at the mercy of Everbridge and, if they do not have the function built, we cannot gather the information that we would like."
"I would like to have a little bit more flexibility in the member portal."
"It is definitely scalable. It just gets expensive."
"I would like them to add GPS going forward."
"The customization of messages might be one area that they can improve on."
"Some of the command sequences are too long."
"My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI."
"The GUI interface could be improved, but that is coming. They are working on that."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"SSM - when OPSMVS is started, there is a choice of either assuming all microhooks are up or all are down and working from there. It would be better if there was a feature that could discover the true state of every microhook."
"I think some of their built-in functions are short on functionality."
"Some of the commands are long."
"We're missing the boat. We don't have a graphical display and we need something beyond just pretty PC pictures for the other departments."
 

Pricing and Cost Advice

"Pricing is reasonable."
"Their pricing is a good value and very reasonable. They are very upfront about their pricing. There is nothing confusing about it."
"For the one-way license, which refers to someone is just on the receiving end, it's very affordable. I was actually surprised that it was a really good price. The two-way license, like an on-call resource who is actually going to be in a calendar and be paged, it is a bit more expensive, but for the gains that we've realized, it's certainly worth the price."
"It's a seven out of ten for us in terms of pricing. We've just gone through a process of looking at other solutions."
"When we did our contract, we did a three year contract with fixed pricing. We locked in the pricing for three years. As we have grown, we locked in pricing for additional units of employees."
"The current pricing model is adequate. We feel that the pricing model for our IT Alerting solution is competitive with similar solutions on the market."
"For us, the pricing is a good value. I can't say whether or not their list pricing looks favorable to everyone who's checking, but I can say that the process of sourcing and procurement with them was very professional, comfortable, and friendly. The negotiations were done well on both sides, and in the end, I'd say the price was very effective... I think that people will find that Everbridge is a great listener and is willing to meet in the middle."
"Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Performing Arts
10%
Manufacturing Company
8%
Healthcare Company
6%
Financial Services Firm
10%
Logistics Company
9%
Educational Organization
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Large Enterprise22
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

What needs improvement with Everbridge IT Alerting?
The solution's non-targeted communication with external parties could be enhanced.
What advice do you have for others considering Everbridge IT Alerting?
We are using Everbridge IT Alerting for incident and crisis modules. The tool is powerful in itself, but as with any tool, you need to adapt it to the organization to be suitable for managing speci...
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

No data available
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Choice Hotels, Alexion, Navy Federal Credit Union, EastWest Bank, IBM, Core Logic, Paypal, Charter Communications, Lowes, Express Scripts, Finastra, Worldpay
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