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Everbridge Control Center vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Everbridge Control Center
Ranking in Security Incident Response
13th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Resilient
Ranking in Security Incident Response
3rd
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of May 2025, in the Security Incident Response category, the mindshare of Everbridge Control Center is 0.4%, down from 1.1% compared to the previous year. The mindshare of IBM Resilient is 10.7%, up from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Incident Response
 

Featured Reviews

TW
Provides useful statistics, improves productivity, and works very well
We've recently been doing some work on it and looking at the statistics. One of the key features is the number of responses to messages that have been sent so that we can pinpoint specifically who may or may not be using it appropriately or using it at all when they respond. Fortunately, the numbers have been very low, so we've been able to contact people directly about how it's used and what they're supposed to do, which is really simple—you just type 'yes', and text the message response. So, I've enjoyed the statistics and the ability to see those types of things.
Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The notifications or the simple ability to notify a large number of people at one time by typing a single message, as opposed to having to type that message multiple times, has been the key benefit."
"The product is very good at incident response."
"This is a good solution that we recommend for customers."
"Its flexibility is the most valuable."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"The UBA, User Behavior Analytics, is very good."
"The most valuable thing about it is how easy it is to navigate the user interface."
"It's really simple and has a flexible interface."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"It could be more user-friendly for searching statistics. While dealing with the statistics, the statistics could be a little bit more streamlined and a little bit more user-friendly to use. I've had to hunt and peck to find some of that, but overall, once I learned a system, it's usable."
"The integration could be improved so that it is easy to integrate with other solutions."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The response time of the support is an area of concern where improvements are required."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"Its price needs improvement."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The initial setup is complex."
 

Pricing and Cost Advice

Information not available
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"There is a license you need to pay for in order to use this product."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"Pricing for the solution is good, in my opinion."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
34%
Computer Software Company
12%
Manufacturing Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
Find out what your peers are saying about VMware, ServiceNow, IBM and others in Security Incident Response. Updated: May 2025.
853,118 professionals have used our research since 2012.