Epicor ERP vs SAP ERP vs SYSPRO comparison

Epicor and SAP are both solutions in the ERP category. Epicor is ranked #13 with an average rating of 6.9, while SAP is ranked #2 with an average rating of 7.8. Epicor holds a 2.9% mindshare in ERP, compared to SAP’s 10.4% mindshare. Additionally, 83% of Epicor users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Epicor ERP

Read 19 Epicor ERP reviews

3,115 Views
2,990 Comparison Views

83% willing to recommend

SAP ERP

Read 108 SAP ERP reviews

10,891 Views
9,366 Comparison Views

87% willing to recommend

SYSPRO

Read 1 SYSPRO review

654 Views
641 Comparison Views

0% willing to recommend

Epicor ERP

SAP ERP

SYSPRO

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Epicor ERP, SAP ERP, and SYSPRO based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP.

To learn more, read our detailed ERP Report (Updated: March 2026).

Buyer's Guide

ERP

March 2026

Download the complete report

Helped 885,789 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of April 2026, in the ERP category, the mindshare of Epicor ERP is 2.9%, down from 3.2% compared to the previous year. The mindshare of SAP ERP is 10.4%, down from 19.1% compared to the previous year. The mindshare of SYSPRO is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Mindshare Distribution
Product	Mindshare (%)
SAP ERP	10.4%
Epicor ERP	2.9%
SYSPRO	1.1%
Other	85.6%

ERP

Featured Reviews

Khalid Jalal

Senior Manager Group Ict at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

Read full review

Achmad Dimyati

IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees

Long-term adaptation and evolution meets changing technology trends

SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.

Read full review

reviewer1413297

Managing Director at a consultancy with 11-50 employees

A great choice for straight manufacturing, but not suitable for complex manufacturing models

SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Dashboards and Business Activity Query are very useful."

"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."

"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"Real-time results make for faster decision making."

"Epicor ERP is an easy-to-use solution."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."

More Epicor ERP pros

"The most valuable features are the claim management."

"This is a great product with a lot of good integrated modules."

"It provides great visibility into the details of enterprise resource planning."

"This is a robust and feature-rich solution."

"The features are very useful for finance."

"SAP ERP is very good for a production company that has physical products because they can use it perfectly and see all the details about the business processes that they need to know."

"The architecture of the solution overall is great. It's great for development, testing, and production. I've worked with solutions where the architecture wasn't as strong and it was a disaster."

"A valuable feature is the application of customer feedback to improve the system by the retailer, and millions of dollars have been saved doing this."

More SAP ERP pros

"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

"The Financial Accounting module, in general, is quite good; it is quite simple but powerful, and similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

Cons

"The tool should provide a better user interface."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."

"Yes, we would get crashes relatively often."

"AI and additional improvements could be made."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

"Everything requires changes, making it similar to developing a new platform from scratch."

More Epicor ERP cons

"There should be better support provided to be able to migrate to S/4HANA easier."

"We have never had a bad experience with this solution, except for how the system is over-customized."

"SAP ERP is scalable. We have some five to ten thousand SAP ERP users."

"Our customers initially find the solution quite complex and not very user-friendly so that is something that could be improved."

"Their support is not clear, and furthermore, even a priority ticket takes a lot of time to resolve."

"One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."

"The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis."

"One module that is not doing well is HR. It should be less complex."

More SAP ERP cons

"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module."

"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."

Pricing and Cost Advice

"Epicor ERP is an expensive solution."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"User support could be improved as well, as the consultant charges are very high."

"The initial cost may be a bit high, but the maintenance cost is lower."

"When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."

"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."

"I rate the product's price a nine on a scale of one to ten, where one is cheap or affordable, and ten is really expensive. The solution is expensive."

"I rate SAP ERP's pricing a six or seven out of ten."

"There is an annual subscription for the use of SAP ERP."

"The price of SAP ERP is high, but it is worth the money. The maintenance and support can be expensive. There should be a different price model for businesses that are not as large to be able to afford it."

"I am not sure. However, extensions cost approximately $100,000 or$200,000."

"Licensing can vary, but for educational institutions, there are often favorable conditions."

More SAP ERP pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which ERP solutions are best for your needs.

See recommendations

885,789 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Outsourcing Company

Manufacturing Company

15%

Computer Software Company

Comms Service Provider

University

Manufacturing Company

13%

Construction Company

12%

Healthcare Company

10%

Comms Service Provider

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	29
Midsize Enterprise	31
Large Enterprise	78

No data available

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. H...

See all answers

What needs improvement with Epicor ERP?

I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manu...

See all answers

What is your primary use case for Epicor ERP?

My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, a...

See all answers

Is Anaplan better than SAP ERP?

There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...

See all answers

What do you like most about SAP ERP?

The solution has made the most significant impact on our human resources function, specifically in HR operations and ...

See all answers

What needs improvement with SAP ERP?

SAP ERP logged out in slightly less time than expected. Updates to the SAP UI would be useful.

See all answers

Ask a question

Earn 20 points

Comparisons

Odoo vs Epicor ERP

Compared 13% of the time

SAP S/4HANA vs Epicor ERP

Compared 8% of the time

Tactive Construction Management Software vs Epicor ERP

Compared 6% of the time

Epicor iScala vs Epicor ERP

Compared 5% of the time

Microsoft Dynamics 365 Business Central vs Epicor ERP

Compared 5% of the time

More Epicor ERP Competitors

SAP S/4HANA vs SAP ERP

Compared 15% of the time

IFS Cloud Platform vs SAP ERP

Compared 5% of the time

Infor M3 vs SAP ERP

Compared 5% of the time

Microsoft Dynamics AX vs SAP ERP

Compared 5% of the time

JD Edwards EnterpriseOne vs SAP ERP

Compared 2% of the time

More SAP ERP Competitors

Microsoft Dynamics 365 Business Central vs SYSPRO

Compared 27% of the time

SAP Business One vs SYSPRO

Compared 12% of the time

NetSuite ERP vs SYSPRO

Compared 11% of the time

Microsoft Dynamics AX vs SYSPRO

Compared 6% of the time

More SYSPRO Competitors

Product Reports

Buyer's Guide

Epicor ERP

March 2026

Download Epicor ERP product report

Buyer's Guide

SAP ERP

March 2026

Download SAP ERP product report

Buyer's Guide

ERP

March 2026

Download SYSPRO product report

Also Known As

Epicor SaaS ERP

No data available

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

SAP

SYSPRO enterprise resource planning (ERP) software supports the control, integration and synchronization of all aspects of the manufacturing process and accommodates both short and long production runs in several manufacturing environments. This single source solutionis compatible with computerized maintenance management systems (CMMS software), and it features several quality control measures. Most notable is the lot traceability function, which tracks raw materials through their entire life cycle, beginning with their receipt, manufacture and assembly, and moving on to their inspection, stocking and distribution. It also keeps track of expiration dates and certifications of quality. Another valuable feature of this mining industry software is the inventory management component, which accurately forecasts inventories by analyzing sales history and other factors. Several companies have implemented this software to improve their business operations, including U.S. Salt. They found SYSPRO's focus on the client/server environment and the solution's scalabilty as two reasons to implement this software. The software's combination of manufacturing, distribution and financial functions was enough to convince U.S. Salt that this was the right software for their company. The result for U.S. Salt was highly efficient operations that maintain inventory levels for on-demand shipments within three to five days. U.S. Salt also cited the usability of the software as a benefit. Their employees could easily use it and even personalize it for their work stations. SYSPRO is a global leader in ERP business software. With 35 years of experience in the industry, SYSPRO has gained the trust of more than 15,000 customers and has partnered with 1,500 ERP channels in 60 countries. SYSPRO has a 98 percent customer retention rate.

SYSPRO

Sample Customers

Information Not Available

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.

Arctic Manufacturing

Find out what your peers are saying about SAP, Oracle, Microsoft and others in ERP. Updated: March 2026.

DOWNLOAD NOW

885,789 professionals have used our research since 2012.