Epicor ERP vs SAP ERP vs SYSPRO comparison

Epicor and SAP are both solutions in the ERP category. Epicor is ranked #15 with an average rating of 6.9, while SAP is ranked #2 with an average rating of 7.9. Epicor holds a 3.5% mindshare in ERP, compared to SAP’s 17.2% mindshare. Additionally, 82% of Epicor users are willing to recommend the solution, compared to 87% of SAP users who would recommend it.

Epicor ERP

Read 18 Epicor ERP reviews

2,898 Views
2,724 Comparison Views

82% willing to recommend

SAP ERP

Read 107 SAP ERP reviews

12,769 Views
10,854 Comparison Views

87% willing to recommend

SYSPRO

Read 1 SYSPRO review

441 Views
410 Comparison Views

0% willing to recommend

Epicor ERP

SAP ERP

SYSPRO

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Executive Summary

We performed a comparison between Epicor ERP, SAP ERP, and SYSPRO based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP.

To learn more, read our detailed ERP Report (Updated: August 2025).

Buyer's Guide

ERP

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.9% compared to the previous year. The mindshare of SAP ERP is 17.2%, down from 22.2% compared to the previous year. The mindshare of SYSPRO is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Market Share Distribution
Product	Market Share (%)
SAP ERP	17.2%
Epicor ERP	3.5%
SYSPRO	0.8%
Other	78.5%

ERP

Featured Reviews

Khalid Jalal

Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Achmad Dimyati

IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees

Long-term adaptation and evolution meets changing technology trends

SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.

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reviewer1413297

Managing Director at a consultancy with 11-50 employees

A great choice for straight manufacturing, but not suitable for complex manufacturing models

SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Epicor ERP has harmonized our processes and provides significant visibility in reporting."

"Epicor ERP is an easy-to-use solution."

"The product enables users to customize their dashboards and reports."

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."

"The product is stable with a rating of ten."

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."

More Epicor ERP pros

"The best thing that SAP ERP has is the extensive coverage of processes for every field and business unit such as procurement, inventory, financials, asset management, plant maintenance, and production. We can cover up to 99.9% processes of our organization, which is the best thing about this solution. It also has a very good capability to integrate with other applications. The security and authorization level of SAP ERP is very high. No other solution can match this level."

"SAP ERP offers a wide range of functional modules, including payroll, HR, financials, and others."

"SAP ERP's interface is pretty easy nowadays, as it has evolved over time and has been made as user-friendly as a person would like it."

"The new Visual Enterprise functionalities give an intuitive approach to data and make communication between engineering and production easy."

"The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions."

"The product connects to every software."

"I like the solution's ability to close plans and resource requirements in deals."

"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."

More SAP ERP pros

"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."

Cons

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."

"Right now, it doesn't really have a good cloud story."

"Everything requires changes, making it similar to developing a new platform from scratch."

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

"The tool should provide a better user interface."

"There are some glitches in Epicor ERP."

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."

More Epicor ERP cons

"SAP ERP needs to be more innovative when it comes to areas like mobility and the internet."

"It is not easily integrated with outside products."

"The problem for us, we are one company that has seven home markets. Argentina, Brazil, Chile, Colombia, Ecuador, and Peru. When we need to configure, modify rules, change policies, or taxes rules, when we move currencies around based on our other financial results, it can get very complicated. When we try to join everything together we have some problems. However, the process good, all of our material and procurement processes are going well. The problem is trying to consolidate the financial reports and this is where I have problems."

"It was not designed to service all industries."

"Pricing could be improved for preferred customers."

"SAP ERP is scalable. We have some five to ten thousand SAP ERP users."

"It needs a more complete guidance with complete processes. Right now, it only has single transactions."

"I always prefer using an S/4HANA system."

More SAP ERP cons

"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"User support could be improved as well, as the consultant charges are very high."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"Epicor ERP is an expensive solution."

"The initial cost may be a bit high, but the maintenance cost is lower."

"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."

"I rate the product's price a nine on a scale of one to ten, where one is cheap or affordable, and ten is really expensive. The solution is expensive."

"The pricing is based on the license per user, which I think makes the solution a bit costly...Basically, the prices of the solution are high, and we don't have that much revenue."

"The price of SAP ERP is high, but it is worth the money. The maintenance and support can be expensive. There should be a different price model for businesses that are not as large to be able to afford it."

"I don't know the price, but I know its licensing is on a yearly basis."

"I rate SAP ERP's pricing a six or seven out of ten."

"The solution is expensive so I rate cost a five out of ten."

"There is a one-time license that is needed to use the solution. The support is what is needed to be renewed annually."

More SAP ERP pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Construction Company

Manufacturing Company

14%

Computer Software Company

11%

Retailer

University

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	30
Large Enterprise	76

No data available

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but th...

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What needs improvement with Epicor ERP?

The cost management and product costing should be enhanced, along with issues in the manufacturing process. The downt...

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What is your primary use case for Epicor ERP?

We are using Epicor ERP version 10.3.6. We utilize the complete process from P2P through to manufacturing, HR, and al...

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Is Anaplan better than SAP ERP?

There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...

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What do you like most about SAP ERP?

The solution has made the most significant impact on our human resources function, specifically in HR operations and ...

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What needs improvement with SAP ERP?

SAP ERP is fine as it is at the moment. It is difficult to comment on improvements for this version. I know HANA has ...

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Comparisons

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Compared 7% of the time

Microsoft Dynamics 365 Business Central vs Epicor ERP

Compared 7% of the time

Oracle E-Business Suite vs Epicor ERP

Compared 4% of the time

QAD Cloud ERP vs Epicor ERP

Compared 4% of the time

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Compared 12% of the time

Microsoft Dynamics AX vs SAP ERP

Compared 11% of the time

Infor LN vs SAP ERP

Compared 10% of the time

SAP S/4HANA vs SAP ERP

Compared 10% of the time

Ramco ERP vs SAP ERP

Compared 2% of the time

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Microsoft Dynamics 365 Business Central vs SYSPRO

Compared 28% of the time

SAP Business One vs SYSPRO

Compared 22% of the time

Microsoft Dynamics AX vs SYSPRO

Compared 12% of the time

More SYSPRO Competitors

Product Reports

Buyer's Guide

Epicor ERP

September 2025

Download Epicor ERP product report

Buyer's Guide

SAP ERP

August 2025

Download SAP ERP product report

Buyer's Guide

ERP

August 2025

Download SYSPRO product report

Also Known As

Epicor SaaS ERP

No data available

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

SAP

SYSPRO enterprise resource planning (ERP) software supports the control, integration and synchronization of all aspects of the manufacturing process and accommodates both short and long production runs in several manufacturing environments. This single source solutionis compatible with computerized maintenance management systems (CMMS software), and it features several quality control measures. Most notable is the lot traceability function, which tracks raw materials through their entire life cycle, beginning with their receipt, manufacture and assembly, and moving on to their inspection, stocking and distribution. It also keeps track of expiration dates and certifications of quality. Another valuable feature of this mining industry software is the inventory management component, which accurately forecasts inventories by analyzing sales history and other factors. Several companies have implemented this software to improve their business operations, including U.S. Salt. They found SYSPRO's focus on the client/server environment and the solution's scalabilty as two reasons to implement this software. The software's combination of manufacturing, distribution and financial functions was enough to convince U.S. Salt that this was the right software for their company. The result for U.S. Salt was highly efficient operations that maintain inventory levels for on-demand shipments within three to five days. U.S. Salt also cited the usability of the software as a benefit. Their employees could easily use it and even personalize it for their work stations. SYSPRO is a global leader in ERP business software. With 35 years of experience in the industry, SYSPRO has gained the trust of more than 15,000 customers and has partnered with 1,500 ERP channels in 60 countries. SYSPRO has a 98 percent customer retention rate.

SYSPRO

Sample Customers

Information Not Available

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.

Arctic Manufacturing

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