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Epicor ERP vs Oracle E-Business Suite vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
Epicor ERP's ROI varies, with success linked to preparation, offering quick gains or longer-term benefits in efficiency and profitability.
Sentiment score
8.5
Organizations benefit from Oracle E-Business Suite with increased efficiency, reduced costs, and improved reporting, often within one year.
Sentiment score
7.8
SAP ERP optimizes inventory and efficiency, offering long-term savings despite unclear ROI, benefiting finance more than other departments.
It continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products.
We have saved the equivalent of three or four man-days a week across the business.
I have definitely seen ROI from Oracle E-Business Suite in terms of cost savings and time savings.
 

Customer Service

Sentiment score
7.8
Epicor ERP offers average customer service, with quick response for simple issues but struggles with complex problems and feedback processes.
Sentiment score
5.3
Oracle E-Business Suite support is praised for tech knowledge but criticized for inconsistent quality and slow complex issue handling.
Sentiment score
6.8
SAP ERP customer service is valued for knowledgeable support but criticized for response delays and high costs without priority plans.
Epicor's support is strong with extensive self-help options.
The technical support is good and rated eight.
Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional.
SAP technical support is very good.
 

Scalability Issues

Sentiment score
7.6
Epicor ERP scales efficiently for businesses of various sizes, supporting seamless multi-company operations and diverse user requirements.
Sentiment score
8.0
Oracle E-Business Suite is scalable, supporting growth, but faces challenges with licensing, complex setups, and high-volume performance.
Sentiment score
7.9
SAP ERP is highly scalable, with adaptability and modularity praised, though smaller businesses may face complexity and cost challenges.
Epicor ERP scales extremely well, allowing for multi-company and multi-plant operations.
I would say it's fairly easy to scale.
The solution has good scalability, which I would rate around eight out of ten.
I have more experience with highly scalable technologies like Databricks.
It is scalable when moving from one version to another or adding additional components like warehouse management.
 

Stability Issues

Sentiment score
8.8
Epicor ERP's recent versions are highly stable, despite past issues and ongoing bugs, with improved performance since version 10.2.
Sentiment score
8.5
Oracle E-Business Suite is stable with high user satisfaction, swift issue resolutions, and reliable support, especially when well-maintained.
Sentiment score
8.2
SAP ERP is highly stable and reliable, with minimal downtime and effective performance in various operational environments.
The system is very stable.
Stability-wise, SAP ERP is the best product among others.
 

Room For Improvement

Epicor ERP struggles with integration, UI, and HR depth, requiring enhancements in automation, AI, and training for users.
Oracle E-Business Suite needs UI updates, better integration, cloud focus, improved support, and affordable licensing for user-friendly experiences.
SAP ERP needs better user interface, easier integration, improved support, flexible reporting, affordable pricing, and enhanced user-friendliness.
We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform.
I should be able to customize the screen or application without needing technical support.
Features that allow transactions based on barcoding should be part of the ERP component.
 

Setup Cost

Epicor ERP costs are variable, with initial costs around $110,000, but offers value and flexibility in licensing and setup.
Oracle E-Business Suite pricing is high yet competitive, with negotiation and module selection critical for cost management.
SAP ERP is costly, favored by large enterprises for features, but may deter smaller businesses due to high expenses.
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization.
Epicor ERP is value-conscious in pricing, offering more compared to competitors.
Each license costs a significant amount.
Oracle pricing is comparatively high to other vendors.
The pricing for SAP ERP is medium but slightly on the higher side.
 

Valuable Features

Epicor ERP provides customizable, user-friendly tools for manufacturing with integration capabilities, real-time analytics, and comprehensive industry functionality.
Oracle E-Business Suite integrates finance, HR, and supply chain with seamless workflows, robust tools, and global scalability.
SAP ERP offers integration, customization, and scalability with strong finance modules, enhancing decision-making and user experience for enterprises.
The real-time analytics support decision-making by using dashboards to manage insights for roles throughout the company, including production, finance, sales, and purchasing.
The most significant features of Epicor ERP for our business process are quality control and supply chain management.
Oracle E-Business Suite provides standard APIs for integrating with custom applications.
It allows us to normalize all of our systems into a single database.
Oracle E-Business Suite provides everything needed in an ERP.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Epicor ERP is 3.7%, up from 2.5% compared to the previous year. The mindshare of Oracle E-Business Suite is 5.1%, up from 5.0% compared to the previous year. The mindshare of SAP ERP is 18.8%, down from 22.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.
Patrick Posch - PeerSpot reviewer
Provides full integration and automates workflows
The best feature of SAP ERP is the full integration. Each model in the SAP system works with the same data. You have only one single point of truth, considering the data. You can automate many things in SAP, like workflows and some APIs to send and receive EDI (electronic data interchange) documents from our customers and suppliers.
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
Educational Organization
64%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Epicor ERP is value-conscious in pricing, offering more compared to competitors. Although there are cheaper systems a...
What needs improvement with Epicor ERP?
There are areas for improvement in human resources within Epicor ERP's cloud environment; although strong, these area...
What is your primary use case for Epicor ERP?
We use Epicor ERP ( /products/epicor-erp-reviews ) for the full suite of ERP functions, including finance to supply c...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
SAP ERP could improve by integrating additional components such as digital signatures and barcoding. Having such feat...
 

Also Known As

Epicor SaaS ERP
Oracle EBS, OEBS
No data available
 

Overview

 

Sample Customers

Information Not Available
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: May 2025.
855,156 professionals have used our research since 2012.