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Epicor ERP vs Microsoft Dynamics SL comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
10th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Dynamics SL
Ranking in ERP
29th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the ERP category, the mindshare of Epicor ERP is 2.3%, down from 3.3% compared to the previous year. The mindshare of Microsoft Dynamics SL is 1.1%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.3%
Microsoft Dynamics SL1.1%
Other96.6%
ERP
 

Featured Reviews

reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Improves operational efficiency and data discipline but struggles with localization and complex planning
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.
Cirvesh-Daga - PeerSpot reviewer
Director at T-Systems International GmbH
Simplify and streamline complex business processes, and good integration capabilities but lacks predictive capabilities
An area of improvement could be around automation and predictability. However, I'm sure Microsoft is already thinking about incorporating AI co-pilot features, which should be coming soon. The end person who will be looking at the report is the CFO, and CFO isn't just interested in static reports but in predictive information. Ideally, SL could use data from ERP, and CRM to provide some level of prediction. CoPilot is plugged into Dynamics, it'll be a plus and even a huge selling point over other solutions that are there in the market because now we have a component of AI. We can also give you some level of prediction. Even if it starts with a 15% confidence level, a CFO will take that because it still allows them to increase their bets to a certain extent. So, that's something that I I will look forward to whenever Microsoft introduces it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Easy to use Great functionality Everyone can track all the KPIs online"
"The solution has provided a good return on investment by ensuring our financial and operational information is accurate and timely."
"The solution has many helpful features, the stability is very good, its performance is reliable, the solution is extremely useful for e-commerce companies, the compliance has been very useful, the solution is quite stable, the scalability is good, and it is pretty easy to set up."
"If I put myself in the customer's shoes, it's easier to use. Reporting would be a very valuable feature."
"It's pretty easy to set up."
 

Cons

"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."
"There are some glitches in Epicor ERP."
"Everything requires changes, making it similar to developing a new platform from scratch."
"I would like to see a better reporting tool."
"The inventory module needs to be improved as it is not that easy to use."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"Right now, it doesn't really have a good cloud story."
"The licensing of the solution should be adjusted; the policies aren't ideal and they should make it easier to understand because right now it's too confusing."
"An area of improvement could be around automation and predictability."
"The product's primary improvement area would be its batch processing system."
 

Pricing and Cost Advice

"User support could be improved as well, as the consultant charges are very high."
"Epicor ERP is an expensive solution."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The licensing costs were reasonable."
"If the value proposition is clear for the customer, they won't see it as an expensive solution. A solution becomes expensive when it doesn't do what it promises."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Outsourcing Company
11%
Construction Company
7%
Healthcare Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
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Also Known As

Epicor SaaS ERP
Dynamics SL, MS Dynamics SL
 

Overview

 

Sample Customers

Information Not Available
ASAP, Espartec, S.A de C.V., TGLT, Calder‹n Autopartes El_ctricas, GGS Systems, CLEAResult, Shared Spectrum Company, Scope Global Pty Ltd
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics SL and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.