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Epicor ERP vs Microsoft Dynamics SL comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Microsoft Dynamics SL
Ranking in ERP
30th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the ERP category, the mindshare of Epicor ERP is 2.4%, down from 3.6% compared to the previous year. The mindshare of Microsoft Dynamics SL is 1.2%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.4%
Microsoft Dynamics SL1.2%
Other96.4%
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
Business Wac Application Support Lead at Equatorial Coca-Cola Bottling Company
Automation reduces manual processes and enhances operational efficiency
Almost all the features are useful, from procurement to manufacturing, as they are interconnected and useful. The procurement process stands out particularly. We have been able to implement customizations to meet our approval processes, making it easier to get PO approvals and requests approved. Having multiple people approve before a PO is completed is streamlined, and the system is easy to customize and modify. The system has reduced many manual processes, and we have automated several processes in Epicor ERP, allowing bots to run some processes without manual intervention. The system has enhanced accuracy, especially when the base data is correct and automation can read the data properly. The accuracy is above 90%, and when errors occur, automation informs users quickly before posting items to the GL. Epicor ERP has harmonized our processes and provides significant visibility in reporting. The internal reports of Epicor ERP have been instrumental in strategic planning.
Cirvesh-Daga - PeerSpot reviewer
Director at T-Systems International GmbH
Simplify and streamline complex business processes, and good integration capabilities but lacks predictive capabilities
An area of improvement could be around automation and predictability. However, I'm sure Microsoft is already thinking about incorporating AI co-pilot features, which should be coming soon. The end person who will be looking at the report is the CFO, and CFO isn't just interested in static reports but in predictive information. Ideally, SL could use data from ERP, and CRM to provide some level of prediction. CoPilot is plugged into Dynamics, it'll be a plus and even a huge selling point over other solutions that are there in the market because now we have a component of AI. We can also give you some level of prediction. Even if it starts with a 15% confidence level, a CFO will take that because it still allows them to increase their bets to a certain extent. So, that's something that I I will look forward to whenever Microsoft introduces it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP has harmonized our processes and provides significant visibility in reporting."
"For the past two years, my focus has been fully on Epicor ERP, and there are many new features which we did not deploy in our platform."
"Epicor ERP is an easy-to-use solution."
"In terms of manufacturing and in terms of the configuring of the product to meet a variety of different types of manufacturing requirements, the product works well."
"The positive impacts I see from Epicor ERP include operational efficiency and productivity improvement; these are the two major things, and the major benefit is the data discipline and the usage of data in a meaningful way."
"Real-time results make for faster decision making, but not as fast as we want due to internal processes."
"The product enables users to customize their dashboards and reports."
"I have seen companies triple their business using Epicor in just a few years."
"It's pretty easy to set up."
"The solution has provided a good return on investment by ensuring our financial and operational information is accurate and timely."
"The solution has many helpful features, the stability is very good, its performance is reliable, the solution is extremely useful for e-commerce companies, the compliance has been very useful, the solution is quite stable, the scalability is good, and it is pretty easy to set up."
"If I put myself in the customer's shoes, it's easier to use. Reporting would be a very valuable feature."
 

Cons

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Yes, we would get crashes relatively often."
"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."
"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"AI and additional improvements could be made."
"Epicor doesn't really have a proper cloud solution there, although they claim they do."
"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."
"The product's primary improvement area would be its batch processing system."
"The licensing of the solution should be adjusted; the policies aren't ideal and they should make it easier to understand because right now it's too confusing."
"An area of improvement could be around automation and predictability."
 

Pricing and Cost Advice

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"Epicor ERP is an expensive solution."
"The initial cost may be a bit high, but the maintenance cost is lower."
"User support could be improved as well, as the consultant charges are very high."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"If the value proposition is clear for the customer, they won't see it as an expensive solution. A solution becomes expensive when it doesn't do what it promises."
"The licensing costs were reasonable."
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Top Industries

By visitors reading reviews
Manufacturing Company
20%
Construction Company
8%
Outsourcing Company
8%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
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Also Known As

Epicor SaaS ERP
Dynamics SL, MS Dynamics SL
 

Overview

 

Sample Customers

Information Not Available
ASAP, Espartec, S.A de C.V., TGLT, Calder‹n Autopartes El_ctricas, GGS Systems, CLEAResult, Shared Spectrum Company, Scope Global Pty Ltd
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics SL and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.