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Entrust TransactionGuard vs FICO Falcon Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrust TransactionGuard
Ranking in Fraud Detection and Prevention
15th
Average Rating
6.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
FICO Falcon Platform
Ranking in Fraud Detection and Prevention
3rd
Average Rating
8.6
Reviews Sentiment
5.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Fraud Detection and Prevention category, the mindshare of Entrust TransactionGuard is 0.2%, down from 0.5% compared to the previous year. The mindshare of FICO Falcon Platform is 8.9%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Fraud Detection and Prevention
 

Featured Reviews

IH
Monitors transactions effectively but needs better support and more advanced AI
Entrust Transaction Guard monitors transactions between core banking applications. It offers integrations to many platforms, compatibility, and easy API integrations, providing effective fraud detection. The product reduces fraud for customers, especially within the financial services industry, by protecting transactions such as online payments and card usage. Without such solutions, online banking would face significant challenges.
LA
It can set rules to identify suspicious activity at each point of sale during every transaction
I previously worked at Santander Bank FICO and Oracle. It was only about six months. FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until now. Our solution here in Brazil doesn't work for Europe, Africa, the USA, Canada, or Mexico. It's unique to Brazil and designed based on the transaction patterns of people living here. FICO has all the information on our transactions, and the logs of old transactions are on the central server. It's the same for other banks like Fordesco, Santandar, CitiBank, etc. All these banks send their transactions to the server, and FICO Analytics uses all the information about transactions in Brazil to build a model.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Entrust Transaction Guard monitors transactions between core banking applications."
"Entrust Transaction Guard monitors transactions between core banking applications."
"FICO is working on a local model specifically for Brazil, whereas tools from Oracle and other vendors are only developed for general use. I haven't seen any other vendors who think like that until now."
"It can make real-time decisions or real-time declines."
 

Cons

"Entrust has an issue with support."
"Entrust has an issue with support. The technical support hardly ever involves getting an Entrust person to help on calls, and they often refer only to the documentation."
"I've had bad experiences with FICO support. At the bank, we've faced critical problems where we only had minutes to find the solution, and it's hard to explain quickly. We contacted FICO, but they told us it was beyond their scope of support. They try to triage the call by asking us how much money we're losing, but I can't go into that."
"When setting up rules or parameters, some coding is required, and the learning curve is quite steep."
 

Pricing and Cost Advice

Information not available
"FICO is one of the best fraud detection platforms. However, a small bank might find it too expensive. In that case, I would agree it's probably not worth it. However, it's a no-brainer if your bank has 50 million accounts and 7 million credit card transactions daily."
"The functionality is fine, but the price is getting more expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
43%
Computer Software Company
15%
Government
4%
Comms Service Provider
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Entrust TransactionGuard?
The pricing is quite affordable compared to other solutions, with a rating of six out of ten. There are additional costs for premium support.
What needs improvement with Entrust TransactionGuard?
Entrust has an issue with support. The technical support hardly ever involves getting an Entrust person to help on calls, and they often refer only to the documentation. Another area for improvemen...
What is your primary use case for Entrust TransactionGuard?
I am a system integrator providing professional services and implementing Entrust solutions for customers across Africa.
What needs improvement with FICO Falcon Platform?
FICO users are business users, not developers. When setting up rules or parameters, some coding is required, and the learning curve is quite steep. This is a disadvantage of FICO. Additionally, the...
What is your primary use case for FICO Falcon Platform?
I use FICO Falcon app manager. I think it was from 2019, but I'm not quite sure. Maybe it was 2017. I'm a customer of the product, and I use it for bottom-line and operational risk. For the granula...
 

Also Known As

TransactionGuard
Falcon Platform
 

Overview

 

Sample Customers

Banco Security, IndianMusicInfo.com, Oakland County Michigan, SILA Communications
Information Not Available
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